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宝曼兰朵（Pomellato）由皮诺·拉博利尼于1967年在米兰创立。

品牌历史

作为创意总监，Vincenzo Castaldo颠覆了传统的珠宝规则，打破囹圄，在延续宝曼兰朵（Pomellato）独特风格的同时，不断寻求新的和谐。

Vincenzo Castaldo

探索宝曼兰朵的工作机会

你对高端精品行业充满热情吗？ 
立即点击下方查看宝曼兰朵（Pomellato）的工作机会，加入成为开云大家庭的一员。

About UsPomellato, handcrafted contemporary fine jewellery from Milan. Renowned for its coloured gemstones and its elegant yet unconventional design since 1967. Supporting women and equality. Working towards a more eco-conscious future, Pomellato has now achieved 100% responsible gold purchasing. Established in Milan in 1967 and crafted by the hands of expert goldsmiths, Pomellato stands out for its unique design and colorful gems which through innovative stone cutting and setting techniques have come to define an unmistakable and iconic style. Pomellato is part of Kering, a global luxury group, managing the development of a series of renowned houses in the sectors of fashion, leather goods, jewellery and watches.We are currently looking for a Boutique Manager based in Frankfurt.How will you contribute:Business Objectives and KPIs<ul><li>Manage the boutiques to achieve sales objectives and KPIs, ensuring to spend most of the time on the boutique floor with the sales team and clients</li><li>Concur to the definition of action plans related to the mystery shopping results and ensure their implementation</li><li>Coach constantly sales teams on extraordinary service, selling skills, and attitude to deliver a unique shopping experience</li><li>Resolve client concerns/disputes/complaints while assuring the client satisfaction is pursued</li><li>Ensure the ethical behavior of the boutique team and integrity toward the client</li></ul>Team<ul><li>Ensure the participation of the boutique teams in training to develop their knowledge on different topics (collections, selling techniques, brand and inspiration stories, security…)</li><li>Partner with sales trainers in all training implementation plans and follow-up</li></ul>Master in relationships<ul><li>Be proactive in recruiting new customers, and promoting and creating events to generate new business opportunities</li><li>Actively participate and involve sales teams in social events</li><li>Constantly cultivate relationships with clients, in-store and outside the store</li><li>Implement client database activities, as per marketing guidelines</li></ul>Master of the house<ul><li>Be responsible for the good maintenance, appearance, and safe environment of the stores highlighting maintenance issues according to guidelines</li><li>Be responsible for the good functioning of the boutique in terms of product assortment and visual merchandising, monitoring the boutique stock and guaranteeing the respect of display guidelines</li><li>Ensure that the sales teams’ grooming is always up to standards</li><li>Be responsible for the boutique stock, ensuring efficient and effective management of it according to KPIs</li><li>Supervise AFSS activities and requests</li></ul>Luxury world knowledge<ul><li>Ensure a strong understanding of the relevant market: competitions, events, products and pricing</li><li>Related to their environment, guarantee profound knowledge of brand locations, events, and marketing activities</li></ul>Who you are<ul><li>Strong experience in the same position, gained in a very customer service-focused environment, and with a genuine passion for luxury</li><li>Communication skills and interpersonal sensitivity</li><li>Negotiation skills and customer-oriented</li><li>Entrepreneurial spirit</li><li>Positive attitude, enthusiastic and team leader; well-integrated in the social environment to develop and maintain effective relationships</li><li>Fluent in German and English</li></ul>Why work with us?This is a fantastic opportunity to become part of a dynamic team with an unconventional brand that offers possibilities to learn and grow. Talent development is a managerial principle at Pomellato and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment. Pomellato is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enrich the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

About UsPomellato, handcrafted contemporary fine jewellery from Milan. Renowned for its coloured gemstones and its elegant yet unconventional design since 1967. Supporting women and equality. Working towards a more eco-conscious future, Pomellato has now achieved 100% responsible gold purchasing. Established in Milan in 1967 and crafted by the hands of expert goldsmiths, Pomellato stands out for its unique design and colorful gems which through innovative stone cutting and setting techniques have come to define an unmistakable and iconic style. Pomellato is part of Kering, a global luxury group, managing the development of a series of renowned houses in the sectors of fashion, leather goods, jewellery and watches.

Our MissionWe are currently looking for a Concession Manager to join our Pomellato Concession located in Harrods, London. Directly reporting to the City Manager, she/he will be responsible for the achievement of the sales objectives and will build and coach highly motivated sales teams in order to deliver exceptional service to the customers.Your Opportunity<ul><li>Manage the boutique in order to achieve sales objectives and KPI’s, ensuring to spend most of the time on the shop floor with sales team and clients</li><li>Concur to the definition of action plans related to the mystery shopping results and ensure their implementation</li><li>Coach constantly sales teams on extraordinary service, selling skills and attitude to deliver an unique shopping experience</li><li>Resolve client concerns/disputes/complains while assuring the client satisfaction is pursued</li><li>Ensure the ethical behavior of the store team and integrity towards the client</li><li>Ensure the participation of the store teams to trainings in order to develop their knowledge on different topics (collections, selling techniques, brand and inspiration stories, security…)</li><li>Partner with sales trainers in all trainings implementation plans and follow up</li><li>Be proactive in recruiting new customers, promoting and creating events in order to generate new business opportunities. Actively participate and involve sales teams in social events</li><li>Constantly cultivate relationships with clients, in store and outside the store</li><li>Implement client database activities, as per marketing guidelines</li><li>Be responsible for the good maintenance, appearance and safe environment of the corner highlighting maintenance issues according to guidelines</li><li>Be responsible for the good functioning of the store in terms of product assortment and visual merchandising, monitoring the store stock and guaranteeing the respect of display guidelines</li><li>Ensure that the sales teams’ grooming is always up to standards</li><li>Be responsible for the store stock, ensuring to efficiently and effectively manage it according to KPI’s</li><li>Supervise After Sales Service activities and requests</li><li>Ensure a strong knowledge of the relevant market: competitions, events, products and pricing</li><li>Related to their environment (city/street/mall/dept store) guarantee profound knowledge on brand locations, events and marketing activities</li></ul>Who you are<ul><li>Strong experience in the same position, gained in a very customer service focused environment, and with a genuine passion for luxury</li><li>Communication skills and Interpersonal sensitivity</li><li>Negotiation and Customer orientation</li><li>Integrity and Entrepreneurial approach</li><li>Positive attitude, enthusiastic and team leader; well-integrated in the social environment in order to develop and maintain effective relationships</li><li>Networking &amp; building strong working relationships with Harrod’s management and key stakeholders </li><li>Knowledge of English is mandatory, another language would be considered a plus</li></ul>

About us

Pomellato is the first global luxury Italian fashion fine jeweler, unconventional, colourful. Established in Milan in 1967, Pomellato stands out on the international scene for its unique design, blending impeccable craftsmanship and contemporary spirit. Timeless and fashionable, the brand was the first to introduce the prêt-à-porter vision into the world of jewellery, infusing classic tradition with a new twist. Crafted by the hands of expert goldsmiths, its creations heighten colorful gems through innovative stone cutting and setting techniques, which over time have come to define a consistent, unmistakable and iconic style. The mission to bring the jewel out of the safe and wear it every day embodies the attitude and personality of the women who inspire the brand: self-confident, creative, sensual, unconventional. Today Pomellato is a global luxury jewellery brand with over 60 flagship boutiques and corners around the world.

Your opportunityWe are currently looking for a Client Advisor to join our DoDo boutique located in Scalo Milano (Locate di Triulzi).How you will contributeThe ideal candidate will act as a brand ambassador and will spread the values and the philosophy of our brand, with the end result of maximizing sales.The candidate will manage client relations and identify customer needs, in order to ensure that each customer receives an excellent and professional service throughout.Who you are <ul><li>Previous experience in the position, gained in a very customer service focused environment, and with a genuine passion for luxury</li><li>Strong communication and interpersonal skills; story-telling abilities</li><li>Strong dexterity and creativity, in order to guarantee an excellent customer experience</li><li>Positive attitude, enthusiastic and team oriented</li><li>Good knowledge of MS Office and Outlook is also required</li><li>Fluent in English. Other languages would be a plus</li></ul>Why work with us?This is a fantastic opportunity to become part of a dynamic team with an unconventional brand that offers possibilities to learn and grow. Talent development is a managerial principle at Dodo and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

DoDo, the iconic Italian luxury charm and jewelry brand established in 1994, pioneered unisex, customizable fine jewelry in the luxury world. The brand uniquely combines playful aesthetics with deeply personal expression, allowing wearers to tell their own stories through high-end, meaningful pieces.

Pomellato

品牌历史

Vincenzo Castaldo

探索宝曼兰朵的工作机会

POMELLATO Boutique Manager - Frankfurt

POMELLATO Client Advisor - Bruxelles

POMELLATO - Concession Manager (Harrods)

DODO Client Advisor (Scalo Milano)