GINORI 1735 - Client Advisor

About us

Kering is a global luxury group that manages the development of a portfolio of renowned houses in fashion, leather food and jewelry: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, McQueen, Brioni, Boucheron, Pomellato, DoDo, Qeelin and Ginori 1735, as well as Kering Eyewear.

Kering places creativity at the heart of its strategy, enabling its Houses to push boundaries in terms of their creative expression while crafting tomorrow’s luxury in a sustainable and responsible way. This commitment is encapsulated in our signature: “Empowering Imagination”. In 2024, Kering had 47,000 employees and revenue of €17.2 billion.

Ginori 1735 is an expression of excellence in Italy and in the world in the high artistic manufacture of porcelain, able to combine craftsmanship, creativity and attention to progress. As part of the global luxury group Kering, we are committed to ‘empowering imagination’ in a sustainable manner and encouraging our employees to flourish. Join our passionate journey and fulfil your potential and creativity. 

Your Opportunity
You will join our Factory Store in Sesto Fiorentino, where you will contribute to delivering an outstanding customer experience by meeting clients’ needs and expectations. In your role, you will act as an ambassador of Ginori 1735, conveying the brand’s philosophy and culture, strengthening customer loyalty, and promoting brand identity.

How You Will Contribute

• Maximize sales by engaging with a diverse clientele.
• Deliver impeccable customer service and after-sales support.
• Acquire new customers and build strong, lasting relationships with existing ones.
• Contribute to a positive and collaborative work environment.
• Promote brand culture and awareness both internally and externally.
• Ensure an excellent customer experience at every stage of the purchasing journey.
• Support the manager in ensuring compliance with and monitoring of store operational processes.

Who you are

• You have gained experience in sales within the luxury sector or related industries.
• You are passionate about the world of Interior Design and the Home Industry.
• You are sales-driven, sociable, and ambitious, with a strong team spirit and a positive attitude.
• You demonstrate the ability to create positive customer experiences that drive loyalty and deliver tangible results.
• You possess strong written and verbal communication skills, along with excellent organizational abilities.
• You are flexible and willing to work shifts, including evenings, weekends, and holidays.
• You are proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
• You are fluent in Italian and English.

Key Skills

• Customer and sales orientation.
• Ability to identify customer potential.
• Strong relationship-building skills.
• Networking abilities.
• Effective communication skills.

Why work with us

This is an excellent opportunity to join the Kering adventure in a moment of extraordinary transformation and become part of a dynamic team in a global Luxury group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

What we offer

Compensation: starting at 25.070,08€ based on experience, eligibility to annual bonus as per CCAL

Benefits: on top of legal benefits, we offer access to the company canteen and to the company welfare program.

Applicable CCNL: CCNL per i dipendenti da Aziende del Terziario, della Distribuzione e dei Servizi

Impiegato – Level 4