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40, rue de Sèvres

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 | Kering

<ul><li>Lead and inspire a team of Client Advisors on the shopfloor to ensure exceptional service is delivered</li><li>Monitor the performance of the assigned product categories and proactively propose action plans to reach the business targets</li><li>Lead the execution of Clienteling activities with your team, developing actions to activate, retain and develop a client base</li><li>Participate in attracting, recruiting, and developing a high performing team</li><li>Provide support and regular feedback to Client Advisors ensuring their development is ongoing and their motivation and sense of belonging are high</li><li>Partner with the Store Director/Manager and the Training team to ensure Client Advisors develop full product knowledge through specific training, while ensuring they are aware of market trends and competitors</li><li>Partner with the Store Director/Manager and Human Resources on employee relations issues to ensure effective resolution</li></ul>

Influential, innovative and progressive, Gucci is creating a wholly modern approach to fashion. The House has redefined luxury for the 21st century, further reinforcing its position as one of the world’s most desirable fashion houses. Eclectic, contemporary, romantic—Gucci products represent the pinnacle of Italian craftsmanship and are unsurpassed for their quality and attention to detail. Gucci is part of the Kering Group, a world leader in apparel and accessories that owns a portfolio of powerful luxury and sport and lifestyle brands.

We are looking for a Team Manager to join our leadership team in Harrods on a permanent contract.

You will lead a sales team from the shopfloor to achieve business and product category goals. You will develop and grow the talent within your team.

Key Accountabilities<ul><li>Proactively engage and establish strong relationships with clients, making the client feel valued and at ease from the first point of contact by offering best-in-class service</li><li>Deliver a personalized, client-centric experience, fostering strong and lasting relationships to drive repeat business and enhance brand loyalty</li><li>Drive individual and collective sales results through monitoring KPIs and maximizing selling opportunities in-store and remotely</li><li>Foster open and constructive communication with team members, being always collaborative and proposing effective solutions</li><li>Support for a consistent and branded onboarding experience for new Client Advisors and support on facilitating training in collaboration with store management</li><li>Able to perform opening and closing procedures, inclusive of securing of assets such as safe combinations and keys to store</li></ul>Key Requirements<ul><li>Proven experience in a Supervisor or Senior role within Luxury Fashion</li><li>Excellent commercial awareness and ability to build and maintain a client book</li><li>Passion for fashion and knowledge of luxury fashion products and trends</li><li>High flexibility, strong communication skills and ability to adapt to different customers</li><li>Team-player mentality, ability to work in a fast moving and dynamic environment</li><li>Fluent in English and preferably a second language</li></ul>Gucci is made of people who are diverse, talented, and unique. You&#39;re invited to come and show us the Dream-maker that you are.

Influential, innovative and progressive, Gucci is creating a wholly modern approach to fashion. The House has redefined luxury for the 21st century, further reinforcing its position as one of the world’s most desirable fashion houses. Eclectic, contemporary, romantic—Gucci products represent the pinnacle of Italian craftsmanship and are unsurpassed for their quality and attention to detail. Gucci is part of the Kering Group, a world leader in apparel and accessories that owns a portfolio of powerful luxury and sport and lifestyle brands.

We are looking for a Senior Client Advisor to join our team in Manchester - Selfridges, The Trafford Centre on a full time permanent contract.

You will be a Gucci brand ambassador responsible for achieving sales objectives by deepening client connections by providing every client with best-in-class service, elevated and unique experience, and strong client relationships. You also aspire to step into the sphere of store leadership by supporting on certain activities related to floor management and store functions.

Nous sommes actuellement à la recherche d’un/e Assistant/e Affaires Institutionnelles en stage de 6 mois au sein de la Direction des Affaires institutionnelles de Kering à partir de mars 2026.Votre opportunitéLa Direction des Affaires institutionnelles de Kering a pour mission d’assurer l’interface entre le Groupe (et ses marques) et les institutions politiques, économiques, think-tank, avec lesquelles il traite en France, en Europe et à l’international. Cette expérience vous permettra de cerner les forces en présence dans le secteur du luxe et de la mode.Comment vous allez contribuerDans le cadre de ce stage, vous aurez pour mission de : Préparer des briefs en amont des rencontres entre la Direction et les représentants d’institutions politiques et économiques françaises, européennes et internationales. Rédiger des notes internes sur des thématiques relatives à l’actualité internationale, européenne et nationale, ainsi que des notes de synthèse d’ouvrages ou de rapports d’organismes spécialisés. Participer à l’organisation d’événements du Groupe, y compris sur des aspects logistiques. Participer à des événements institutionnels extérieurs, en présentiel ou à distance, et notamment auprès des organisations dont Kering est membre.Contribuer à la réflexion de la Direction quant à la stratégie institutionnelle du groupe et aux modalités de son déploiement dans une zone d’intérêt. Actualiser les cartographies institutionnelles relatives à certains pays cibles pour la Direction et le Groupe.  Qui êtes-vousEtudiant/e niveau master en école de management, équivalent universitaire ou IEPVous êtes synthétique et détenez de bonnes capacités rédactionnelles ainsi qu’un bon esprit d’analyse Vous disposez d’une bonne maitrise de l’anglais et du français ; l’italien est un plus Vous êtes curieux/se et votre connaissance des mondes politique et économique italien, français, britannique, européen, chinois ou américain est un plus Vous maitrisez les outils informatiques Word, Excel et Powerpoint Vous savez être flexible et votre capacité d’adaptation vous permettra de vous intégrer dans un environnement international et multiculturel en constante évolutionPourquoi nous rejoindre ?A travers ses collaborateurs, Kering s&#39;engage en faveur de la diversité. Nous croyons que la diversité sous toutes ses formes - genre, âge, nationalité, culture, handicap, croyances religieuses et orientation sexuelle - enrichit le lieu de travail. Nos collaborateurs ont ainsi des opportunités pour exprimer leurs talents, à la fois individuellement et collectivement, et cela contribue à renforcer notre capacité d&#39;adaptation à un monde en mutation. En tant qu&#39;employeur de l&#39;égalité des chances, nous accueillons et considérons les candidatures de tous les candidats qualifiés, indépendamment de leurs antécédents.

 Groupe de luxe mondial né d’une histoire familiale et entrepreneuriale, Kering réunit un ensemble de Maisons reconnues pour leur créativité en matière de couture et de prêt-à-porter, de maroquinerie, de joaillerie, de lunetterie et de beauté : Gucci, Saint Laurent, Bottega Veneta, Balenciaga, McQueen, Brioni, Boucheron, Pomellato, Dodo, Qeelin, Ginori 1735, ainsi que Kering Eyewear et Kering Beauté. Inspirées par leur histoire et par leur patrimoine, les Maisons du Groupe conçoivent et façonnent des produits et des expériences d'exception qui reflètent l’engagement de Kering pour l’excellence, le développement durable et la culture. Cette vision s’incarne dans la signature du Groupe : Creativity is our Legacy. Comptant 47 000 collaborateurs, Kering a réalisé un chiffre d’affaires de 17,2 milliards d’euros en 2024.

Your opportunity    As an Accounting Intern in Kering Italia, you will support the General Accounting department How you will contribute  <ul><li>Support the team managing day-to-day store sales closing</li></ul><ul><li>Support cash collection from customer and bank reconciliation </li><li>Support stores for daily accounting closing </li></ul><ul><li>Support implementation and adoption of new programs and systems </li></ul><ul><li>Manage reconciliation &amp; clearing of transitory accounts </li></ul>Who you are  <ul><li>You are a student in Finance, Economics, Business Management or similar studies </li></ul><ul><li>You have good understanding of General Accounting  </li></ul><ul><li>You are a proactive team player with a great energy and a can-do attitude </li></ul><ul><li>You have good interpersonal and communication skills with the ability to communicate effectively with internal and external stakeholders at all levels  </li></ul><ul><li>You are an expert in MS Office, especially Excel  </li></ul><ul><li>You are Fluent in Italian with a strong command of English  </li></ul><ul><li>If you belong to legally protected categories (L. 68/99) your application is more than welcomed </li></ul>Why work with us?This is an excellent opportunity to make an impact at a time of extraordinary growth and be part of a dynamic team in a global Luxury group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling work environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

About Kering

Kering is a global, family-led luxury group, home to people whose passion and expertise nurture creative Houses across couture and ready-to-wear, leather goods, jewelry, eyewear and beauty: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, McQueen, Brioni, Boucheron, Pomellato, Dodo, Qeelin, Ginori 1735, as well as Kering Eyewear and Kering Beauté. Inspired by their creative heritage, Kering’s Houses design and craft exceptional products and experiences that reflect the Group’s commitment to excellence, sustainability and culture. This vision is expressed in our signature: Creativity is our Legacy. In 2024, Kering employed 47,000 people and generated revenue of €17.2 billion.

<ul><li>Proactively engage and establish strong relationships with clients, making the client feel valued and at ease from the first point of contact by offering best-in-class service</li><li>Deliver a personalized, client-centric experience, fostering strong and lasting relationships to drive repeat business and enhance brand loyalty</li><li>Drive individual and collective sales results through monitoring KPIs and maximizing selling opportunities in-store and remotely</li><li>Foster open and constructive communication with team members, being always collaborative and proposing effective solutions</li><li>Support for a consistent and branded onboarding experience for new Client Advisors and support on facilitating training in collaboration with store management</li><li>Able to perform opening and closing procedures, inclusive of securing of assets such as safe combinations and keys to store</li></ul>

Influential, innovative and progressive, Gucci is creating a wholly modern approach to fashion. The House has redefined luxury for the 21st century, further reinforcing its position as one of the world’s most desirable fashion houses. Eclectic, contemporary, romantic—Gucci products represent the pinnacle of Italian craftsmanship and are unsurpassed for their quality and attention to detail. Gucci is part of the Kering Group, a world leader in apparel and accessories that owns a portfolio of powerful luxury and sport and lifestyle brands.
We are looking for a Senior Client Advisor to join our team in Harrods on a full time permanent contract.
You will be a Gucci brand ambassador responsible for achieving sales objectives by deepening client connections by providing every client with best-in-class service, elevated and unique experience, and strong client relationships. You also aspire to step into the sphere of store leadership by supporting on certain activities related to floor management and store functions.

How you will contributeEuropean Talent Acquisition and Onboarding<ul><li>Guaranteeing the achievements of the talent acquisition targets for the European countries on time and on cost.</li><li>Understanding the organizational and recruitment needs and working closely with the hiring managers to ensure culture fit and skills to meet future growth strategy.</li><li>Drafting job descriptions.</li><li>Posting jobs and screening applications, scheduling &amp; conducting interviews, ensuring appropriate communication is sent on time.</li><li>Managing, tracking and monitoring hiring processes for all vacancies of the assigned job families, including internal mobility.</li><li>Processing offer emails with supporting documents to initiate pre-employment activity.</li><li>Providing vacancy updates and reports to the line manager, constantly updating hiring database.</li><li>Organizing induction plans and welcome meetings for all new starters.</li></ul>HR Activities<ul><li>Supporting HR Admin related processes, managing Workday system and working alongside with the Group Shared Services Center, ensuring that flows are promptly and accurately managed.</li><li>Guaranteeing regular update of organization charts.</li><li>Producing analysis, reports and summaries as and when requested.</li><li>Provide a generalist HR support by answering employee requests and questions.</li></ul>Who you are<ul><li>A university graduate with excellent scores.</li><li>Fluent written and spoken English. Knowledge of other European languages will be considered as a plus.</li><li>Excel | Powerpoint advanced user.</li><li>Organized and process driven, great attention to details, able to prioritize effectively.</li><li>Strong ability to recommend HR opportunities and innovation staying ahead of the trends, while keeping the operation. Impeccable, with a solid service mentality.</li><li>Focused on results.</li><li>Able to work in team, embracing team spirit approach.</li><li>Desire to learn and develop in HR, with enthusiasm.</li><li>Passion for luxury and sustainability.</li></ul>What do we offer<ul><li>6 months internship experience in our European HQ in Padova</li><li>Reimbursement &#43; ticket restaurant</li></ul>

Kering Eyewear is the world leader in Luxury and Hi-End Eyewear (Frames & Sunglasses), developing a unique ‘ensemble’ of powerful brands.
We design, develop, manufacture and market to customers and consumers, the most desirable frames and sunglasses in two fast growing segments: Luxury and Sport & Lifestyle.
Through our industry expertise, we empower our brands to go beyond their limits in this high potential business category, supporting their capacity to lead and innovate in Eyewear, to realize their artistic and financial potential, in the most imaginative and sustainable manner.

Votre opportunité  Vous travaillerez en collaboration avec l’équipe Visual Merchandising et les équipes globales en termes de planification et d’organisation. Votre contribution  Backoffice <ul><li>Préparation des supports VM pour les boutiques</li><li>Elaboration des guidelines vitrines et suivi des différents projets</li><li>Suivi mensuel des displays du réseau (Retail &amp; Wholesale)</li><li>Développement des outils display, gestion des commandes et livraisons</li><li>Organisation et suivi du planning de l’équipe ; réunions, déplacements en boutique, showroom, VM shooting</li></ul> Terrain <ul><li>Participation aux changements des displays dans les boutiques de Paris</li><li>Participation à l’installation des collections en showroom</li><li>Mise en page des rapports de visites en boutiques</li><li>Veille concurrentielle terrain</li></ul> Vous êtes  <ul><li>Issu de formation universitaire, école de commerce, de mode, architecture</li><li>Très bonne maitrise du Pack Office, In Design, Photoshop</li><li>Sensible au produit et un grand sens de l’esthétique</li><li>Organisé, rigoureux et discret</li><li>Enthousiaste, ouvert et flexible</li><li>Bilingue en anglais et en français</li></ul> Pourquoi nous rejoindre  Par cette opportunité vous rejoignez l&#39;aventure Balenciaga et contribuez activement au développement de nouveaux projets passionnants en faisant partie d&#39;une équipe de Visual Merchandising passionnée et dynamique. Balenciaga s’engage à favoriser votre développement professionnel au sein de la Maison et du groupe Kering.  Nous encourageons nos managers à créer des équipes performantes qui ont le souci de l’excellence. Nous accompagnons chacun de nos collaborateurs pour qu’ils expriment tout leur potentiel dans un environnement de travail stimulant et épanouissant.  Engagement pour la Diversité  Balenciaga s’engage en faveur de la diversité au sein de ses équipes. Nous croyons que la diversité sous toutes ses formes - genre, âge, nationalité, culture, handicap, croyance religieuse, orientation sexuelle… - enrichit le lieu de travail et l’expérience de nos clients. Résolument pour l’égalité des chances, nous accueillons toutes les candidatures et sélectionnons nos talents sur la base des compétences recherchées et des valeurs de notre marque. Notre objectif est de vous accompagner vers la réussite. Dans le cadre de notre processus de recrutement, nous échangerons avec vous sur la meilleure manière d’exceller dans notre Maison.

A propos de nous 

Cristóbal Balenciaga fonde sa Maison en 1917 dans son pays natal, l’Espagne. En 1937, il établit sa marque à Paris et y conçoit ses collections jusqu’en 1968. Cristóbal Balenciaga, en tant que Couturier, proposait une création exigeante et avait la réputation de ne faire aucun compromis ce qui lui valut d’être désigné par Christian Dior comme « le maître à tous » et comme « le couturier des couturiers » par Gabrielle Chanel. Les formes ultra-modernes sont devenues la signature de la Maison. 

Si l’identité de la Maison est avant tout ancrée dans son prêt-à-porter conceptuel, ses collections de maroquinerie, chaussures et autres accessoires connaissent également un succès mondial. Les sacs de la Maison sont d’ailleurs devenus des icônes de la maroquinerie d’aujourd’hui. Lancées pour l’Été 2017, les collections prêt-à-porter Homme Balenciaga ont rapidement été couronnées de succès à l’international.

La Maison Balenciaga, qui appartient au Groupe Kering depuis 2001, est l’un des noms les plus influents du monde de la mode.

Nous sommes actuellement à la recherche d’un Stagiaire Visual Merchandising qui reportera au Global Visual Merchandising Director.

<div>Le/La Stock Controller / Gestionnaire de Stock contribue à l&#39;augmentation du chiffre d&#39;affaires de la boutique, en suivant des processus transparents de contrôle des stocks, dans le respect de la législation, de la sécurité et des exigences internes.</div><div> Sous la responsabilité du/de la Directeur(-rice) de la boutique, de l&#39;Operations Manager ou du Stock Manager selon le volume de vente de la boutique, le/la Stock Controller /Gestionnaire de Stock joue un rôle fondamental dans la performance du Back Office de la boutique. MISSIONS 1 / Gestion des flux • Soutenir les procédures administratives et opérationnelles liées au flux de marchandises (préparation, expédition et réception des commandes, traitement, délais/facturation) ; • Préparer, emballer et expédier les marchandises aux points de vente et à l&#39;entrepôt ; • Traiter les différents types de transferts et DTO ; • Assurer le bon déroulement des changements de prix ; • Assurer une excellente expérience client tout au long des processus. 2/ Inventory Management (gestion des inventaires tournants)• Suivi et contrôle des inventaires mensuels et plans d&#39;action spécifiques selon les problématiques rencontrées ;• Préparation et exécution de l&#39;inventaire annuel ;• Mise en œuvre des plans d&#39;action spécifiques pour éviter les écarts ;• Gestion des négatifs (analyse, recherche, réalisation des ajustements). 3/ Gestion des stocks • Identifier un niveau de stock cohérent pour atteindre les objectifs de vente et alerter en cas de pièces manquantes ou de surstock ; • Gérer les situations d&#39;urgence : livraisons tardives, ruptures d&#39;approvisionnement, erreurs de commandes ; • Assurer une bonne organisation du Back Office conformément aux lignes directrices ; • Gestion des consignments (ouverture, suivi, clôture, facturation) et des pièces endommagées. 4/ Omnichannel• Gérer les expéditions spécifiquement liées aux ventes à distance. 5/ Divers • Agir en tant que point de contact principal en ce qui concerne les produits défectueux (ouverture et suivi des tickets) ; • Appliquer les politiques et procédures opérationnelles de l&#39;entreprise ; • Participer au maintien d&#39;un environnement de travail constructif.PROFIL • Connaissance approfondie de l&#39;environnement du Retail et expérience fondamentale de la gestion des stocks (3 à 5 ans) • Souci du détail et sens aigu de l&#39;organisation • Esprit d&#39;équipe et bonnes capacités de communication • Capacités d&#39;adaptation et flexibilité face à des circonstances changeantes • Capacité à hiérarchiser l&#39;exécution de toutes les tâches en fonction des besoins de l&#39;entreprise • Forte capacité à trouver des solutions et à travailler au sein d&#39;un environnement en constante évolution.Nous nous engageons à créer une main-d’œuvre diversifiée. Nous croyons que la diversité sous toutes ses formes - genre, âge, nationalité, culture, croyances religieuses et orientation sexuelle - enrichit le lieu de travail. Cela ouvre des opportunités aux personnes d&#39;exprimer leurs talents, à la fois individuellement et collectivement, et cela contribue à renforcer notre capacité d&#39;adaptation à un monde en mutation. En tant qu&#39;employeur de l&#39;égalité des chances, nous accueillons et considérons les candidatures de tous les candidats qualifiés, indépendamment de leurs antécédents.</div>

A PROPOS DE SAINT LAURENT

Fondée en 1961, Yves Saint Laurent a été la première maison de couture à lancer le concept du prêt-à-porter de luxe en créant, en 1966, la ligne ‘Rive Gauche’, synonyme de jeunesse et de liberté. Ce changement a représenté un premier pas crucial dans la modernisation de la mode et a révolutionné le paysage socio-culturel. 

En 1999, la division luxe du Groupe Kering a acquis la maison Yves Saint Laurent et, sous la direction créative d’Anthony Vaccarello depuis avril 2016, continue à la positionner au sommet de l’univers du luxe. 

Aujourd’hui, les collections Saint Laurent incluent le prêt-à-porter féminin et masculin, les chaussures, les sacs, la petite maroquinerie, les bijoux, les foulards, les cravates et les lunettes.

Your role is about offering every customer a unique and personalized experience turning their dreams into a Gucci creation. You will make a real difference for each of our clients.Key Accountabilities<ul><li>Achieves individual and team sales and customer targets, KPIs by effectively using available data/systems to better understand own performance and sales opportunities</li><li>Effectively uses cross- and upselling techniques to maximize sales opportunities</li><li>Creates an engaging and emotional client experience, offering best in class service. Hosts the client in line with hospitality guidelines and welcome techniques</li><li>Proactively engages and establishes strong relationships with clients, making the client valued from the moment they enter the store</li><li>Combines styling knowledge with the ability to mix-and-match products to best serve the client</li><li>Develops local and international client base and seeks to recruit and develop top clients</li></ul>Key Requirements<ul><li>Some experience working in a high-end luxury/fashion brand or hospitality</li><li>Proven track record in achieving sales targets and develop clients</li><li>Passion for and sound knowledge about Gucci and luxury fashion</li><li>Works productively in a high-pressure, fast-paced environment</li><li>Fluent in Danish and English, any additional languages would be a plus</li><li>Ability to work varied hours/days, including weekends as needed</li></ul>Gucci is made of people who are diverse, talented and unique. You&#39;re invited to come and show us the Dream-maker that you are.

Influential, innovative and progressive, Gucci is creating a wholly modern approach to fashion. The House has redefined luxury for the 21st century, further reinforcing its position as one of the world’s most desirable fashion houses. Eclectic, contemporary, romantic—Gucci products represent the pinnacle of Italian craftsmanship and are unsurpassed for their quality and attention to detail. 
Gucci is part of the Kering Group, a world leader in apparel and accessories that owns a portfolio of powerful luxury and sport and lifestyle brands.

We are looking for a Client Advisor to join our team in Copenhagen Downtown on a full time basis and fix term contract.

Your role is about offering every customer a unique and personalized experience turning their dreams into a Gucci creation. You will make a real difference for each of our clients.Key Accountabilities<ul><li>Achieves individual and team sales and customer targets, KPIs by effectively using available data/systems to better understand own performance and sales opportunities</li><li>Effectively uses cross- and upselling techniques to maximize sales opportunities</li><li>Creates an engaging and emotional client experience, offering best in class service. Hosts the client in line with hospitality guidelines and welcome techniques</li><li>Proactively engages and establishes strong relationships with clients, making the client valued from the moment they enter the store</li><li>Combines styling knowledge with the ability to mix-and-match products to best serve the client</li><li>Develops local and international client base and seeks to recruit and develop top clients</li></ul>Key Requirements<ul><li>Some experience working in a high-end luxury/fashion brand or hospitality</li><li>Proven track record in achieving sales targets and develop clients</li><li>Passion for and sound knowledge about Gucci and luxury fashion</li><li>Works productively in a high-pressure, fast-paced environment</li><li>Fluent in Dutch and English, any additional languages would be a plus</li><li>Ability to work varied hours/days, including weekends as needed</li></ul>Gucci is made of people who are diverse, talented and unique. You&#39;re invited to come and show us the Dream-maker that you are.

Influential, innovative and progressive, Gucci is creating a wholly modern approach to fashion. The House has redefined luxury for the 21st century, further reinforcing its position as one of the world’s most desirable fashion houses. Eclectic, contemporary, romantic—Gucci products represent the pinnacle of Italian craftsmanship and are unsurpassed for their quality and attention to detail. 

Gucci is part of the Kering Group, a world leader in apparel and accessories that owns a portfolio of powerful luxury and sport and lifestyle brands.

We are looking for a Client Advisor to join our team in P.C Hooftstraat on a part time basis ( 4 working days), and initially one year contract.

<div>Deine Mission:   Unsere Kundenberater sind dafür verantwortlich, unseren Kunden einen außergewöhnlichen Service zu bieten, indem wir die individuellen Bedürfnisse und Erwartungen unserer Kunden erfüllen und als &#34;Gucci-Botschafter&#34; die Philosophie und Werte der Marke vertren. Die Leidenschaft für die Marke wird durch die Schaffung eines markengerechten, luxuriösen Kundenerlebnisses zum Ausdruck gebracht.  </div><div><div><div><div> Dein Tätigkeitsfeld:<ul><li>Du übernimmst die niveauvolle, engagierte Beratung und optimale Betreuung unserer Kunden und hast Freude daran, ihnen einen außergewöhnlichen Kundenservice zu bieten</li><li>Du gibst Tipps und Ratschläge zu allgemeinen Trends in der Modewelt und zu Entwicklungen auf dem Luxusmarkt</li><li>Die Gewinnung von Stammkunden sowie serviceorientierte Pflege deiner Kundenbeziehungen zählt ebenfalls zu deinen Aufgaben </li><li>Erfassen von aussagekräftigen Kundendaten mit Hilfe der Unternehmenstools (CRM), um mit dem Kunden in Kontakt zu treten, Beziehungen aufzubauen und zukünftige Kundenentwicklungsmöglichkeiten zu personalisieren</li><li>Auch die Sicherstellung der optimalen Präsentation der Verkaufsfläche gehört zu deinem Verantwortungsbereich</li></ul><div>Das bringst du mit:<ul><li>Du verfügst idealerweise über Berufserfahrung im hochwertigen Einzelhandel; Erfahrung in Fashion / Luxus ist von Vorteil </li><li>Du hast große Freude am Umgang mit Kunden und Mitarbeitern</li><li>Du verfügst über eine hervorragende Kunden- und Serviceorientierung</li><li>Ausgeprägte Umsatzorientierung gepaart mit der Fähigkeit Verkaufsgespräche erfolgreich abzuschließen zeichnen Dich aus</li><li>Du hast Spaß an der Arbeit in einem internationalen und familiären Team</li><li>Exzellentes Verständnis für das Luxussegment an sich, sowie den daraus einhergehenden Produkten </li><li>Fließende Deutschkenntnisse sowie gute Englischkenntnisse, weitere Sprachen sind von Vorteil </li><li>Affinität für ein digitales Umfeld</li></ul></div></div></div></div></div>

Job Description Summary
Founded in Florence, Italy, in 1921, Gucci is one of the world’s leading luxury brands. Following the House’s centenary, Gucci forges ahead into the next hundred years, continuing to redefine luxury while celebrating the creativity, Italian craftsmanship, and innovation at the core of its values.

Gucci is part of the global luxury group Kering, which manages the development of a series of renowned Houses in fashion, leather goods, jewelry, and eyewear.

Discover more about Gucci at www.gucci.com.

La nostra visione, la nostra ambizione, i nostri valori, le nostre Maison. Scopri il mondo Kering.

Entrare in Kering significa avere nuove opportunità, raggiungere i propri obiettivi professionali e poter costruire la carriera dei propri sogni. Vuoi saperne di più? Leggi le testimonianze di chi già lavora in Kering e scopri com’è lavorare con noi.

Chenling, Kering Keys

Florence, Boucheron

Nathlie, Gucci

Antonino, Gucci

Motivanti. Coinvolgenti. Audaci. Autentiche. Le persone che lavorano in Kering stanno stabilendo nuovi standard per il lusso contemporaneo. Entra a far parte del nostro team.

Stiamo cercando persone con passione per il lusso, voglia di fare la differenza e desiderio di plasmare il futuro del nostro business. Scopri le nostre opportunit&agrave; di lavoro e unisciti al gruppo del lusso pi&ugrave; influente al mondo.

<div>Nous sommes actuellement à la recherche d&#39;un(e) Stock Associate, pour notre point de vente des Galeries Lafayette.</div><div><div><div><div>En tant qu&#39;Ambassadeur de notre Marque, votre mission sera d&#39;apporter au client une expérience et un service unique dont il se souviendra.Votre mission sera de saisir toutes les opportunités afin d’accroître le chiffre d’affaire en harmonie avec la philosophie luxe de Bottega Veneta.Vos missions<ul><li>Organiser les réceptions de produits à la boutique : s’assurer de la quantité et de la qualité des produits, de la conformité des documents relatifs au transport;</li><li>Garantir la qualité de stockage des produits : conserver le stock en état de façon à ce que chaque produit soit accessible et indentifiable</li><li>Gérer de manière optimale l’espace physique de stockage;</li><li>Supporter ponctuellement en boutique si nécessaire (accueil, rangement, petite maintenance...);</li><li>Gérer et transférer les produits entre le stock et la surface de vente;</li><li>Organiser les General Transfert : préparation, vérification, expédition;</li><li>Piloter les inventaires (tournants, mensuels, fiscaux);</li><li>Actualiser les étiquettes de prix;</li><li>Organiser les mises de côté;</li><li>Respecter les valeurs de la Marque et ses pratiques internes;</li><li>Proposer un service d’excellence aux clients en lien avec les standards de la Marque.</li></ul>Qui êtes-vous ?<ul><li>Vous êtes un /une excellent(e) communicant(e);</li><li>Vous êtes force de proposition sur les performances commerciales;</li><li>Vous êtes polyvalent, avec le goût du challenge;</li><li>Vous maîtrisez le Français et l’Anglais.</li></ul></div></div></div></div>

Individualité, innovation et savoir-faire : telle est la philosophie de Bottega Veneta depuis sa création en 1966 à Vicence. 

Ancrée dans la culture italienne, la Maison maintient un regard résolument global et place la créativité au cœur de son univers.

Une Maison inclusive aux produits exclusifs, Bottega Veneta est autant une émotion qu’une esthétique singulière.

Au sein du département Expérience Client &amp; Omnichannel de Boucheron, nous cherchons notre nouveau stagiaire pour travailler en collaboration avec notre Clienteling Manager dans l’équipe International PCRM.  Missions :<ul><li>Assister la Manager à la mise en place de la stratégie PCRM internationale et son application dans les différents marchés.</li><li>Aide au développement des solutions informatiques et techniques CRM spécifiques à la Maison (application de clienteling, environnement BI, Marketing Tool, DCC).</li><li>Créer des supports de formation interactifs et attrayants sur le clienteling afin d&#39;inspirer et d&#39;autonomiser les équipes des boutiques dans leurs activités quotidiennes.</li><li>Assister la Clienteling &amp; PCRM Projects Manager dans la préparation et la participation à des réunions structurantes pour les projets (prise de notes, synthèse, next steps, tests, remontée des feedbacks, etc…).</li><li>Répondre aux besoins liés à la gestion des données clients des différentes régions.</li></ul>Profil recherché :<ul><li>De formation Bac &#43;4/5, vous possédez une bonne connaissance du PCRM et de l’analyse de données.</li><li>Une réelle de l&#39;anglais (parlé et écrit) est indispensable, le français est un plus</li><li>De solides capacités d’analyse sont nécessaires ainsi qu’une très bonne maîtrise d’Excel, de Powerpoint et de Canva</li><li>Vous maîtrisez PowerPoint et êtes créatif, avec des compétences avérées dans Canva, la production vidéo et d&#39;autres outils numériques pour créer des contenus percutants.</li><li>Vous êtes à l’aise à l’oral et connaissez les codes du luxe</li><li>Sensible à l&#39;univers du luxe, vous êtes rigoureux(se), autonome, proactif(ve), curieux(se), force de proposition, coopératif(ve) et organisé(e).</li><li>Idéalement, vous justifiez d&#39;une 1ère expérience aboutie en CRM.</li></ul>Début du stage : janvier 2025.Durée du stage : 6 mois.Nous croyons en la richesse des perspectives et des origines. Nous créons pour et avec cette diversité, et recrutons sans considération de genre, d’âge, de nationalité, de culture, de handicap, de croyances religieuses ou d’orientation sexuelle. La parité et l&#39;égalité des chances sont nos priorités.Nous œuvrons pour créer ensemble un environnement authentique, qui soutient le bien-être physique et émotionnel de chaque employé, où chacun a la liberté de réaliser pleinement son potentiel.

Créée par Frédéric Boucheron en 1858, la Maison Boucheron s’est construite à travers quatre générations de descendants directs. Créateur visionnaire et premier des grands joailliers contemporains à ouvrir une boutique sur la place Vendôme, Boucheron incarne aujourd’hui encore l’excellence en Joaillerie, Haute Joaillerie et Horlogerie. Le style Boucheron, libre et audacieux, ne cesse d’inventer les classiques de demain.

<div><div><div><div>Your opportunityWe are currently looking for a Client Advisor who will report to the Boutique Manager as a part of our team based in Frankfurt.How you will contributeThe candidate will manage client relations and identify customer needs, in order to ensure that each customer receives an excellent and professional service throughout. The ideal candidate will act as a brand ambassador, will develop and recruit clients and will spread the values and the philosophy of our brand, with the aim of maximizing sales.Who you are<ul><li>Strong communication skills and Interpersonal sensitivity</li><li>Excellent negotiation skills</li><li>Strong focus on customer needs and satisfaction</li><li>Uphold high ethical standards in all interactions</li><li>Entrepreneurial, innovative and proactive approach</li><li>Positive attitude, enthusiastic and team oriented; well-integrated in the social environment</li><li>Ability to build and maintain professional relationships</li><li>Fluent in English and German; Knowledge of any other language is greatly appreciated</li><li>Good knowledge of MS Office and Outlook is also required</li></ul>Why work with us?This is a fantastic opportunity to become part of a dynamic team with an unconventional brand that offers possibilities to learn and grow. Talent development is a managerial principle at Pomellato and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment. Pomellato is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enrich the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.</div></div></div></div>

​About Us
Pomellato, handcrafted contemporary fine jewellery from Milan. Renowned for its coloured gemstones and its elegant yet unconventional design since 1967. Supporting women and equality. Working towards a more eco-conscious future, Pomellato has now achieved 100% responsible gold purchasing. Established in Milan in 1967 and crafted by the hands of expert goldsmiths, Pomellato stands out for its unique design and colorful gems which through innovative stone cutting and setting techniques have come to define an unmistakable and iconic style. Pomellato is part of Kering, a global luxury group, managing the development of a series of renowned houses in the sectors of fashion, leather goods, jewellery and watches.Working towards a more eco-conscious future, Pomellato has now achieved 100% responsible gold purchasing. Established in Milan in 1967 and crafted by the hands of expert goldsmiths, Pomellato stands out for its unique design and colorful gems which through innovative stone cutting and setting techniques have come to define an unmistakable and iconic style. Pomellato is part of Kering, a global luxury group, managing the development of a series of renowned houses in the sectors of fashion, leather goods, jewellery and watches..

您的机会向客人提供优质服务&#xff0c;努力完成销售目标。工作职责<ul><li>向客人提供详细的货品介绍及优质的服务。</li><li>完成销售指标。</li><li>不断提高客户对品牌的认知度和满意度。</li><li>认真仔细地核对每天销售及库存商品的账目。</li><li>严格遵守公司的各项规章制度货品管理。</li><li>确保货品安全&#xff0c;避免货品失窃及其他损失情。</li><li>完成由上级主管安排的其他工作任务。</li></ul>

Job Family Group Description - Sales / Omni-Channel:
Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description -Retail & On-Line Selling:
Represents the brand to clients. Guides them at every stage of the buying journey, from the collection discovery and products selection to returns or exchanges management. Provides support on styles, product characteristics and trends.

Sub-Job Family Description - Sales Assistant:
Advises our customers during the buying journey. Presents the collection using brand standards. As the visible face of the brand follows company values. Contributes to reaching set sales targets and enhances customer satisfaction.

BRIONI Legal InternAbout usSince 1945, the Brioni style is one of effortless modern elegance. It stems from excellence through in-house sartorial savoir-faire and continuous research in exceptional materials. In addition to its state-of-the-art Bespoke service, the House offers unparalleled, made in Italy, ready-to-wear, leather goods, shoes and accessories, both for formalwear and leisurewear, as well as fragrances.Founded in Rome and part of the Kering group, Brioni designs and crafts in the spirit of slow luxury, a value for the planet and people that unites the craftsmen and communities behind the House.We are currently seeking a Legal Intern who will join Brioni as part of our dynamic Legal Team in Rome.Your opportunityThis is a challenging position in a stimulating environment where you will collaborate with Brioni’s Legal Team in the management of legal matters, in particular commercial contracts.How you will contributeYou will join the Legal Department and will provide support, among others, in the following activities:<ul><li>Support in the drafting and negotiation of commercial contracts (both in English and Italian), such as but not limited to:</li></ul>distribution agreements, license and franchise agreements, service agreements, lease agreements, NDAs, etc;<ul><li>Support in keeping up-to-date records and database for the Company contracts;</li><li>Support in the implementation and monitoring of Group’s compliance programs and policies.</li></ul>Who you areQualifications, skills and professional experience:<ul><li>Master’s Degree in Law;</li><li>Professional experience gained in first ranked national/international law firms is a plus;</li><li>Additional experience in international companies in luxury/fashion/jewellery industry is a plus</li><li>Strong communication and relationships skills; teamwork oriented;</li><li>Proactive, motivated, with a positive attitude, flexible and able to adapt to a constant changing environment;</li><li>Ability to work in a precise, pragmatic, and hands-on manner, demonstrating problem-solving attitude;</li><li>English fluency (at least C1 level). Knowledge of French is a plus.</li></ul>Why work with us?This is a fabulous opportunity to join the Brioni adventure and to actively contribute to the development of the business by becoming part of a thriving house in a global Luxury Group that offers endless possibilities to learn and grow.Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

La tua opportunità:Attraverso un percorso formativo in stage, entrerai a far parte del reparto Decorazione della nostra Manifattura, affiancando la Responsabile della Sezione Applicazione. Durante il periodo di formazione, avrai l’opportunità di apprendere le tecniche artigianali per l’applicazione manuale delle decalcomanie su porcellana, contribuendo alla realizzazione dei nostri decori.Come contribuirai:<ul><li>Acquisirai conoscenza dei decori Ginori 1735 e dei relativi standard di qualità che li contraddistinguono;</li><li>Imparerai le tecniche di applicazione manuale delle decalcomanie su prodotti in porcellana di diverse forme, dimensioni e pattern;</li><li>Approfondirai le tecniche di marcatura di riferimento e l’utilizzo degli strumenti specifici del mestiere.</li></ul>Chi sei:<ul><li>Possiedi un percorso formativo in campo artistico;</li><li>Dimostri comprovate capacità manuali e di precisione;</li><li>Hai una spiccata attenzione al dettaglio e capacità di osservazione;</li><li>Mostri predisposizione e interesse per i processi produttivi industriali in serie e l’utilizzo di macchinari;</li><li>Sei incline alla risoluzione dei problemi con approccio pratico;</li><li>Ti distingui per spirito di collaborazione e predisposizione al lavoro in team.</li></ul>Why work with usThis is an excellent opportunity to join the Kering adventure in a moment of extraordinary transformation and become part of a dynamic team in a global Luxury group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

About us

Kering is a global, family-led luxury group, home to people whose passion and expertise nurture creative Houses across couture and ready-to-wear, leather goods, jewelry, eyewear and beauty: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, McQueen, Brioni, Boucheron, Pomellato, Dodo, Qeelin, Ginori 1735, as well as Kering Eyewear and Kering Beauté. Inspired by their creative heritage, Kering’s Houses design and craft exceptional products and experiences that reflect the Group’s commitment to excellence, sustainability and culture.
This vision is expressed in our signature: Creativity is our Legacy. In 2024, Kering employed
47,000 people and generated revenue of €17.2 billion

Ginori 1735 is an expression of excellence in Italy and in the world in the high artistic manufacture of porcelain, able to combine craftsmanship, creativity and attention to progress. As part of the global luxury group Kering, we are committed to ‘empowering imagination’ in a sustainable manner and encouraging our employees to flourish. Join our passionate journey and fulfil your potential and creativity.

The McQueen Client Advisor will be a passionate brand ambassador and dedicated team player, promoting brand loyalty and transforming every Client visit into a memorable luxury shopping experience. With full accountability for meeting KPI’s set through personalised client experience and cross selling of products, the Client Advisor will take full ownership of the exclusive relationships of the AMQ clientele.We are looking for 1 Client Advisor, Russian speaker, for our corners at Bloomingdale&#39;s, Dubai MallKey Accountabilities <ul><li>Provide exceptional client experience by greeting, listening and assisting clients in exceeding their needs, demonstrating an excellent knowledge of the products as well as of McQueen history and heritage</li><li>Proactively seize all cross-selling opportunities, utilizing all product categories available in the store</li><li>Recruit, Maintain and develop Client relationships through a custom-made approach and with the support of CRM and digital tools to strengthen Client loyalty</li><li>Strengthen Client loyalty by participating in the Department or Store’s clienteling initiatives</li><li>Engage with Clients on general trends in the fashion world and developments in luxury market, showing passion for fashion and luxury products</li><li>Be driven to exceed individual financial targets and maximize own sales performances contributing to the success of the entire store</li><li>Foster open and constructive communication with team members, taking a collaborative approach and proposing effective solutions when needed. Promote a positive working environment in line with the House Code of Behaviours.</li><li>Maintain a continual learning mindset by actively seeking and embracing feedback from both colleagues and management.</li><li>Maintain shop floor standards and appropriate levels of products on the sales floor, in line with House policies and procedures, by utilizing various training resources provided by the Company</li><li>Follow Company grooming, accordingly with McQueen standards and policies</li><li>Act in compliance to Company procedures and guidelines on visual merchandising, operational guidelines and stock procedures, as well as cash activity, inventory, logistics and all main reporting activities requested by head office, ensuring that Company policies and procedures are proactively executed</li></ul>Key Requirements <ul><li>You will be able to demonstrate the desired McQueen behaviours </li><li>Proven experience in a similar role within fashion retail companies or customer service-related field</li><li>Proven ability to drive and exceed individual and store KPIs</li><li>Possesses genuine interest in fashion and follows industry trends/news</li><li>Team-player mentality</li><li>Strong verbal and written communication skills</li><li>Strong selling skills and ability to overcome objections</li><li>Client centric approach and an entrepreneurial spirit</li><li>Ability to work in a fast moving and dynamic environment</li><li>Luxury product knowledge with keen interest in fashion trends, luxury market, social media etc</li><li>Ability to use digital retail tools and CRM</li><li>Knowledge of Russian is mandatory</li></ul>Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

Job Description Summary
Alexander McQueen is a British luxury fashion house founded by Lee Alexander McQueen in 1992. In 2001, the house joined the Kering Group and, since December 2023, is under the creative direction of Seán McGirr.
Alexander McQueen is distinctive for an expression of individuality, subversive strength and raw power. With a design studio and atelier based in London, the house is known for uncompromising quality and creative vision.
At Alexander McQueen, we live and breathe a culture defined by our key Behaviours:
• Empowerment – We empower our team and peers, providing unwavering support to ensure everyone can thrive; this means giving support to your team and those you are working with to succeed.
• Teamwork – We put an emphasis on Teamwork; this means working together as a collective to achieve shared goals.
• Respect – We value respect, treating everyone with dignity and showing genuine appreciation for their efforts: this means treating everyone equally.
• Kindness – We believe kindness is integral to everything we do; this means demonstrating compassion and empathy towards others.

MARKETING•           Maintain strong working relationship with London and Paris HQ team. Communicate regularly to outline ME specific needs, provide feedback on launches &amp; activations•           Lead, plan, and execute launch programs including adapting launches for Middle East markets.•           Manage full 360-launch plans including: budget, merchandising, sampling, retailer specific adaptation, PR, events, online media TBC.•           Partner with other internal teams (commercial, training, stores) as well as external partners (PR agency).LOCAL MARKET•           Build marketing/trade plans and A&amp;Ps for each market in collaboration with local distributors, Commercial Team and Regional Director, ensuring consistency with the region’s and global strategies, as well as a good allocation of A&amp;P.•           Clearly communicate marketing strategy and guidelines/tool boxes with distributors on a regular basis &#43; update (periodic calls …)•           Follow up trade plan by market.•           Track and analyze new launches and activation sell out results(quantitative and qualitative)RETAIL•           Support all new doors openings with special events &amp; PR initiatives.•           Make sure our boutiques always stay alive and animated through VIP events, training, merchandising guidelines (for each new launch), special events.•           Conduct periodic market visits to understand both trade need/update, consumers trend, key competitors&#39; update, and also to foster relationship with the sales team.•           Collaboration with retail partners (department stores) to fully leverage each new launch or activation.REPORTING &amp; BUDGET•           Analyze qualitative and quantitative results, as well as ROI, of each activity•           Ad-hoc reporting and analysis on sales per franchise•           Prepare yearly marketing budget, follow up on an ongoing basis and update monthly the Regional director on spending.E-COMMERCE / PAID MEDIA•           Coordinate with London and Paris HQ regular updates of the Arabic website (products &amp; animations)•           Responsible for the preparation, coordination and execution of the online paid media strategy for Creed Middle East•           Define KPI, measure and report performance of all media campaigns and assess against goals (ROI and KPIs).PR •           Collaborate with external PR agency to ensure a perfect implementation of PR activations across the region – in line with the brand’s standard.•           Follow ME social media influencers, gather quantitative and qualitative feedbacks on each activation (product seeding, events….) to make sure our seeding / guest list is optimized.•           Devise  PR plan to support key launches, corporate stories and local activities to ensure the right fit and increased visibility for the brand•           Collaborate with Central team to leverage and share best-practice (from us as well as from benchmarks)QUALIFICATIONS•           Experience: Proven experience as a marketing manager or in a similar senior marketing role.•           Education: Bachelor’s degree in Marketing, Business Administration or related field. MBA preferred.•           Skills: Strong leadership and project management skills. Excellent communication and presentation abilities. Ability to create and innovate with a strong understanding of market trends.

Position Summary:

The Regional Marketing Manager will report to the General Manager or such other person as may be designated by the General Manager from time to time.

KEY RESPONSIBILLITIES
	reporting his activities on weekly basis to the company, Implement the plan in the UAE and coordinate with local distributors in others countries, with a focus on GCC. Make sure local distributors fully leverage their A&P budget, in line with the brand’s expectations.
	Trade marketing: optimize and adapt all marketing resources available in order to meet sales objectives as well as maximize brand visibility within the region.
	Communication: execute the regional communication strategy in-line with the brand positioning and ensure consistency across the region.

Talenti

talenti

Chi siamo

La vita in Kering

Chenling, Kering Keys

Florence, Boucheron

Nathlie, Gucci

Antonino, Gucci

Sviluppare il talento

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