SAINT LAURENT Client Advisor

职位概述
您将积极参与门店销售工作，帮助实现关键指标。为所有外部和内部客户提供独特而又令人经久难忘的优质体验。此外，还需为管理团队和同事提供
支持，同时始终如一地坚持我们的品牌价值观、形象和标准。

ROLE
You will contribute actively to the store sales and key indicators achievement. Providing a unique, memorable, sophisticated, and everlasting
experience to all external and internal clients. Also supporting the management team and colleagues, while consistently upholding our Maison
values, image, and standards.

岗位职责
• 为所有来访者和客户提供卓越的客户和售后服务
• 积极建立并维护客户关系，以客户为中心，明确客户需求并预测其未来需求
• 建立完善的客户资料档，确保能够主动开展业务并促进业务的持续发展
• 通过掌握商业思维和创业式方法，推动业绩并超越个人销售目标和 KPI 目标
• 知道如何为客户打造个性、百搭、经典的造型，并展现出自己对时尚文化的热情
• 对客户表现出坦诚的态度，与客户建立独特的联系
• 以专业、真诚的方式与客户和同事沟通
• 有效地利用所有可用的工具来优化业务机会
• 积极支持前台和后勤团队，帮助他们达成目标，富有整体团队精神
• 遵守并执行公司的所有政策和运营流程

MISSION
• Provide an outstanding client and after-sale service to all visitors and clients
• Show passion in connecting and reconnecting with clients, putting them at the center, identifying their needs and anticipating their future
requests
• Cultivate a robust client portfolio to secure a proactive and growing business
• Drive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approach
• Know how to create personalized, versatile, and timeless silhouettes for the client and demonstrate your passion for the fashion culture
• Show a transparent and genuine attitude with the client and create a unique connection with them
• Communicate in a professional and authentic way, with clients and colleagues
• Effectively use all the available tools to optimize business opportunities
• Proactively support the front and back-of-house teams, their achievements and ultimately the overall team spirit
• Adhere to all company policies and operational procedures and follow them

任职要求
• 在相关领域（例如时装配饰零售、客户服务或豪华酒店）具有出色的专业经验，能够以客户的期望为中心提供高质量服务
• 有个人品味并对时尚文化充满热情，喜欢打造个性化的造型
• 具有商业思维方面的天赋和创业精神
• 具有开放的心态，希望加入重视大胆创新和真诚的公司
• 具有强大的团队精神，致力于实现团队的共同目标
• 能够轻松使用各种工具和应用程序，可快速掌握新技术
• 喜欢在节奏明快的环境中工作，善于辨别工作的轻重缓急并同时处理多项工作
• 积极主动，充满热情，具有解决问题的态度
• 掌握基本英语和熟练当地语言，具有出色的听说读写能力
• 乐于接受变化，将其视为成长和发展的机会

PROFILE
• A preferred professional experience in providing a high-quality service focused on Client expectations, i.e. in fashion & accessory retail,
customer service or luxury hospitality
• Have personal taste and passion for the fashion culture, like to create personalized looks
• Have a natural business mindset and an entrepreneurial spirit
• Open-minded and looking for a company valuing audacity and authenticity
• Strong team spirit to achieve common goals
• At ease with using tools and applications, learns fast with new technologies
• Motivation to work in a fast-paced environment, able to multitask & prioritize
• Proactive, enthusiastic, & with a problem-solving attitude
• Excellent written, oral & listening skills, in English and local language
• Embrace change and see it as an opportunity to grow and develop

Saint Laurent 致力于打造多元化的工作团队。 我们相信所有形式的多元化 - 性别，年龄，国籍，文化，宗教信仰和性取向等 - 能够丰富我们的团队。多元化为员工们提供了展现个人和集体才能的机会，它有助于培养我们适应这个不断变化的世界的能力。 作为一个崇尚平等机会的雇主，我们欢迎并且会考虑所有不同背景合适应聘者的申请。

Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.