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 | Kering

Your opportunityKering Eyewear è alla ricerca di una risorsa per il ruolo di Quality Control Operator per lo stabilimento produttivo di Visard di Quero – Setteville (BL). La figura seguirà un apposito percorso di formazione e si occuperà delle attività di controllo qualità (componenti in ingresso, processo e prodotto finito).How you will contributeLa risorsa selezionata potrà occuparsi di:<ul><li>controllo qualità delle componenti in ingresso;</li><li>controlli di processo durante le fasi produttive;</li><li>controllo visivo e dimensionale del prodotto finito;</li><li>segnalazione di non conformità;</li><li>compilazione della documentazione di controllo;</li><li>supporto al mantenimento degli standard qualitativi.</li></ul>Who you are<ul><li>Esperienza, anche breve, in ambito produttivo o controllo qualità;</li><li>precisione e attenzione al dettaglio;</li><li>capacità di lavorare in team;</li><li>affidabilità e rispetto delle procedure;</li><li>l’esperienza nel settore occhialeria costituisce un plus.</li></ul>Why work with us?This is a fabulous opportunity to join the Kering Eyewear adventure and to actively contribute to the development of the business by becoming part of a thriving Company in a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

Kering Eyewear, part of the global Luxury group Kering, is the most relevant player in the Luxury Eyewear market segment. We design, develop, manufacture, and distribute eyewear that blends creativity, innovation, and quality. Our portfolio spans a wide range of iconic brands including Gucci, Cartier, Saint Laurent, Bottega Veneta, Balenciaga, McQueen, Valentino, Chloé, Alaïa, Montblanc, Dunhill, Puma, and our proprietary brands LINDBERG, Maui Jim, and Zeal Optics. By combining industry expertise with a commitment to sustainability, we help our brands redefine design and craft eyewear that captivates consumers worldwide.

Your opportunityKering Eyewear è alla ricerca di una risorsa per il ruolo di Manufacturing Operator per lo stabilimento produttivo di Visard di Quero – Setteville (BL). La figura contribuirà alle diverse fasi del processo produttivo nel rispetto degli standard qualitativi e di sicurezza.How you will contributeLe risorse selezionate potranno occuparsi di:<ul><li>attività di pre-assemblaggio dei componenti;</li><li>lavorazioni di verniciatura;</li><li>pulitura a ruota e controllo;</li><li>operazioni di finissaggio;</li><li>utilizzo macchine laser per marcatura;</li><li>confezionamento del prodotto finito.</li></ul>Who you are<ul><li>Esperienza, anche breve, in contesti produttivi;</li><li>manualità, precisione e attenzione ai dettagli;</li><li>capacità di lavorare in team;</li><li>affidabilità e attenzione alle procedure;</li><li>l’esperienza nel settore occhialeria costituisce un plus..</li></ul>Why work with us?This is a fabulous opportunity to join the Kering Eyewear adventure and to actively contribute to the development of the business by becoming part of a thriving Company in a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

Your opportunityKering Eyewear è alla ricerca di una risorsa per il ruolo di Team Leader per l’area produttiva e logistica. La figura avrà la responsabilità di coordinare le attività operative, garantendo il rispetto degli standard qualitativi, delle tempistiche e degli obiettivi di efficienza nel plant produttivo Visard di Setteville (BL).How you will contributeLa risorsa selezionata si occuperà di:<ul><li>coordinare e supervisionare le attività del proprio team, garantendo il rispetto dei piani di produzione e spedizione;</li><li>organizzare e ottimizzare i flussi operativi, monitorando tempi, qualità e costi;</li><li>gestire le priorità produttive in funzione delle esigenze aziendali;</li><li>assicurare il rispetto delle procedure aziendali e delle normative in materia di sicurezza;</li><li>monitorare le performance del team attraverso KPI e reportistica dedicata;</li><li>promuovere il miglioramento continuo dei processi e delle modalità operative;</li><li>collaborare con le funzioni aziendali coinvolte;</li><li>supportare la crescita e lo sviluppo delle competenze del team.</li></ul>Who you are<ul><li>Capacità di organizzare il lavoro operativo e gestire le priorità in contesti dinamici;</li><li>attitudine al problem solving e alla gestione delle criticità operative;</li><li>buone capacità relazionali e di leadership nella gestione delle persone;</li><li>orientamento al risultato e al rispetto delle tempistiche;</li><li>familiarità con strumenti informatici e sistemi gestionali (es. Excel);</li><li>titolo preferenziale: diploma;</li><li>pregressa esperienza nel settore occhialeria costituisce titolo preferenziale.</li></ul>Why work with us?This is a fabulous opportunity to join the Kering Eyewear adventure and to actively contribute to the development of the business by becoming part of a thriving Company in a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

Your opportunityKering Eyewear è alla ricerca di una risorsa per il ruolo di Maintenance Technician per i plant produttivi di Setteville (BL). La figura dovrà occuparsi della manutenzione ordinaria, straordinaria e preventiva, collaborando attivamente con la produzione e garantendo continuità operativa e rispetto degli standard qualitativi previsti.How you will contributeLa risorsa selezionata si occuperà di:<ul><li>eseguire interventi di manutenzione ordinaria e straordinaria su impianti e macchinari;</li><li>garantire il corretto funzionamento delle attrezzature nel rispetto degli standard qualitativi e di sicurezza;</li><li>pianificare e monitorare le attività di manutenzione preventiva e programmata;</li><li>gestire i rapporti con fornitori e manutentori esterni, coordinandone gli interventi;</li><li>gestire la documentazione tecnica e la reportistica degli interventi effettuati;</li><li>collaborare con le altre funzioni per garantire la continuità operativa e minimizzare i fermi impianto;</li><li>contribuire al miglioramento continuo di impianti e macchinari di produzione.</li></ul>Who you are<ul><li>Esperienza pregressa in attività di manutenzione (meccanica, elettrica ed elettronica) in contesti produttivi;</li><li>capacità di eseguire in autonomia interventi di diagnosi guasti e riparazione su impianti e macchinari;</li><li>competenza nella pianificazione e gestione delle manutenzioni preventive;</li><li>buone capacità relazionali e attitudine al lavoro in team;</li><li>familiarità con strumenti informatici;</li><li>pregressa esperienza nel settore occhialeria costituisce titolo preferenziale.</li></ul>Why work with us?This is a fabulous opportunity to join the Kering Eyewear adventure and to actively contribute to the development of the business by becoming part of a thriving Company in a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

We are currently seeking a Store Manager who will report to the California Market Director as part of our dynamic team in Neiman Marcus Beverly Hills.How you will contribute:<ul><li>Support the operations of the store, including the business performance, customer service and company image in the store</li><li>Drive the achievement of the store’s sale targets while also meeting individual sales goals </li><li>Assist in maximizing the business potential of the store and maximizing sales by department in line with company strategy </li><li>Mentor and coach retail associates in order to develop their competencies and support their growth while driving their individual sales and ultimately the sales of the store as a whole  </li><li>Monitor proper use and ensure the quality of data in the sales staff’s client books, as well as working with sales staff to propose action plans</li><li>Manage recruiting for store associates and maintaining a pool of potential candidates</li><li>Facilitate staff trainings and new hire inductions, as well as ensuring the proper follow up steps are taken</li><li>Comply with and enforce Bottega Veneta standards and procedures</li><li>Deliver exceptional service to all clientele by upholding brand service values and standards while managing customer relationships in a timely, professional manner</li><li>Effectively perform operational functions: opens and closes the store, register, and back office management procedures</li><li>Maintain an environment where all associates are treated fairly and with dignity and respect</li></ul>Who you are:<ul><li>Minimum of 5 years of retail experience in a managerial role</li><li>Ability to work in a team, possess organization awareness and flexibility</li><li>Demonstrate ability to adapt, strong knowledge of products and philosophy of the brand</li><li>Exemplary verbal and written communication skills</li></ul>California Salary Range:Annual base salary range of $105,000 - $115,000 (plus discretionary bonus)Why work with us?This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.  EOE MDFV

Inspiring individuality with innovative craft since 1966, creativity lies at the heart of Bottega Veneta. Born in Vicenza, the house is rooted in Italian culture yet maintains a global outlook. An inclusive brand with exclusive products, Bottega Veneta is as much a feeling as it is an aesthetic.

Your opportunityYou are accountable for the sales performance and daily execution of the store, driving the business through the implementation of Retail Excellence guidelines, training, clienteling, and sales team development. You support the Store Director in ensuring operational excellence and a consistent in-store experience. When the Store Director is absent, you oversee the store population and all related activities.<h3></h3>How you will contribute<ul><li>Work closely with the Store Director to drive and maximize sales performance, ensuring daily and weekly objectives are achieved</li><li>Ensure daily sales targets are met through effective planning, floor presence, and team direction</li><li>Lead daily morning meetings and coach store staff on the floor, observing behaviors and providing ongoing feedback aligned with Retail Excellence guidelines</li><li>Support selling team members in developing their skills through qualitative and quantitative feedback, fostering a collaborative and motivated environment</li><li>Identify talents in the store and, partnering with the Store Director, support development actions</li><li>Drive clienteling activities with a proactive approach, ensuring consistent use of CRM tools and delivery of high-quality customer service</li><li>Act as a point of reference for the team, supporting onboarding, sharing best practices, and solving day-to-day issues</li><li>Analyze sales results and KPIs with the Store Director and support the execution and follow-up of action plans</li><li>Guarantee appropriate floor coverage and zoning, organize daily activities, delegate responsibilities, and monitor results</li><li>Ensure consistent product knowledge and support training initiatives aligned with seasonal collections</li><li>Support omnichannel and e-commerce activities in partnership with relevant stakeholders</li><li>Partner with colleagues to ensure smooth daily operations, including stock management and tailoring activities</li></ul><h3></h3>Who you are<ul><li>Bachelor’s degree preferred</li><li>Minimum of 5 years’ experience in luxury retail, ideally in a boutique environment</li><li>At least 2 years of people management or team leadership experience</li><li>Fluent in English and the local language; additional languages are a plus</li><li>Strong commercial awareness and solid business acumen</li><li>Customer-centric mindset with a proactive and entrepreneurial approach</li><li>Strong coaching and people development skills</li><li>Excellent verbal and written communication skills</li><li>Strong planning, organization, and time-management abilities</li><li>Proficient in Microsoft Office and retail systems</li><li>Flexible to work a retail schedule, including weekends and holidays</li></ul>Salary Range: $90,000-$100,000 per yearWhy work with us?This is a fabulous opportunity to join the Brioni adventure and to actively contribute to the development of the business by becoming part of a thriving Atelier in a global Luxury Group that offers endless possibilities to learn and grow.Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

About us 

Founded in Rome in 1945, Brioni is recognized as the world’s most prestigious menswear luxury house.

We develop and manufacture sartorial ready-to-wear, leather goods, shoes, and eyewear with an unparalleled level of craftsmanship.

As part of the global luxury group Kering, we are committed to empowering imagination in a sustainable manner and encouraging our employees to flourish. Join our passionate journey and fulfil your potential and creativity.

We are currently seeking an Assistant Store Manager who will report to the Store Director as part of our dynamic team in Los Angeles.

HOW YOU WILL CONTRIBUTEA BUSINESS DEVELOPER<ul><li>Assist the Store Director in overseeing floor coverage, driving sales, visual</li></ul>merchandising, display, client service, and operational functions within the Store<ul><li>Analyze the results: daily, weekly, monthly and set up constant assessments</li><li>Support the Store Director in reporting all the relevant information to the HQs</li><li>Share the information with the store team</li><li>Know and monitor the business environment including local competition</li><li>Provide high quality feedback and requested reports to the Store Director</li></ul><ul><li>Support the Store Director and lead the Department Managers in achieving</li></ul>targeted quantitative and qualitative goals<ul><li>Implement action plans defined with the HQ and Store director and guarantee follow-up</li><li>Update store team on the KPIs and give them support to reach them</li></ul>A TALENT LEADER AND DEVELOPER<ul><li>Create and maintain a positive work environment<ul><li>Embody the brand behaviors and ensure that the store team is also aligned</li><li>Motivate and challenge the team on a daily basis</li><li>Support the Store Director in setting up team and individual activities: morning briefs, one to one meetings</li><li>Partner with the Store Director and/or Department Managers on how to handle all employee issues</li></ul></li><li>Attract, develop and retain talent<ul><li>Manage the Department Managers and support them in their activities</li><li>Assist the Store Director and Department Managers with sales team development on the operational side of the business by following up on clear goals and providing timely and consistent feedback</li><li>Share the development plans with the Store Director and Operations Manager</li></ul></li><li>Support the Store Director in creating a team, whose activities are always</li></ul>motivated, competent and up-to-date in the fashion and luxury industriesA BRAND PROMOTER (CLIENTS)<ul><li>Behave as a Balenciaga Ambassador, sustain and promote the culture of the brand</li></ul>internally and externally<ul><li>Promote the culture of the brand internally and externally<ul><li>Oversee the clienteling approach following the guidelines provided by HQs</li><li>Ensure store atmosphere upholds brand image</li></ul></li><li>Ensure Balenciaga Signature and Client experience are executed and consistent over time<ul><li>Supervise sales to ensure client satisfaction, engagement and that the Balenciaga qualitative standards are maintained</li><li>Follow up CEE and NPS scores and set up actions accordingly</li></ul></li><li>Develop clienteling mindset and client&#39;s loyalty and retention from beginners to VIC<ul><li>Assure the recruitment, development, retention of clients (from high qualitative data collection to “one to one” relationship)</li><li>Guarantee excellent client experience in line with Balenciaga signature</li><li>Assure the measurement of “in Store” actions on all channels (phone, mail, etc.)</li><li>Manage all delicate situations regarding client complaints and the overall sales process are dealt with accordingly</li></ul></li><li>Build a network of people who have an impact on local and international luxury business in</li></ul>order to promote client loyalty, especially with VIC and VVICsA PROCESS MANAGER<ul><li>Ensure that all the processes are in compliance with legal, safety, security, internal</li></ul>requirements, sustainability, HR guidelines<ul><li>Ensure that the image of the Store is in compliance with Balenciaga standards and that the store team is aligned and have access to the resources</li><li>Achieve and authorize planning, organize and plan the activities providing available resources to manage the expected workload</li><li>Take all the necessary measures in order to guarantee the safety of the products and valuable materials in the store</li></ul><ul><li>Opening and closing of the store</li><li>Oversee day-to-day operations of store</li><li>Maintain a cost conscious approach when suggesting initiatives, when reviewing bills and when making expense decisions. Protecting the bottom line of the company and its sales are paramount to the success of any retail initiative.</li><li>Process Payroll as directed by the company.</li><li>Maintain store schedules.</li><li>Ensure staff adheres to attendance and punctuality.</li><li>Ensure that petty cash &amp; check reconciliation is processed correctly each month and submitted prior to due date.</li><li>Maintain the accuracy of the Customer database, ensure that your team is entering all client data in a timely and accurate manner.</li><li>Ensure execution of Retail Excellence guidelines in the store: front of house, back of house,</li></ul>team<ul><li>Support Store director in managing inventories activities, warehouse stock and</li></ul>reports immediately any discrepancies<ul><li>Manage inventory activities taking into account related inventory results in collaboration with the Operations manager</li><li>Manage warehouse stock and verify that it is in line with the Store’s sales potential</li></ul><ul><li>Challenge and improve current processes sustaining the growth and ensure efficiency and</li></ul>effectiveness<ul><li>Supervise the team planning</li></ul>WHO YOU ARE<ul><li>Commitment to take part in an innovative project</li><li>At least 5 years of experience in a managerial position (minimum 10 people)</li><li>Significant sales experience in the luxury Retail industry</li><li>Successful managerial experience of a team (the ability to set goals, delegate work and follow up results)</li><li>High sensitivity to clients experience and loyalty</li><li>Precision, organizational skills, adaptability, openness, listening abilities, curiosity</li><li>High availability, responsiveness</li><li>Product  and Fashion sensitivity</li><li>Mastering digital skills</li><li>Exceptional client service and interpersonal skills</li></ul>COMPENSATIONFor individuals assigned and/or hired to work in California, BALENCIAGA includes a reasonable estimate of the salary or hourly rate range for this role. This considers the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. In addition, where a candidate falls within the disclosed range estimate may be dependent on the applicable geographic differential associated with the location in which the position may be filled.  A reasonable estimate of the current base salary range is $115,000 USD to $130,000 USD.WHY WORK WITH US?  This is an exciting opportunity to join Balenciaga’s Rodeo Drive team as an Associate Store Director who will drive the business and contribute to the brand philosophy. We invite you to become part of a team that offers possibilities to learn and grow.Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.DIVERSITY COMMITMENT  Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms; race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, disability, protected veteran status, or other characteristics protected by applicable law, enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for and it is part of our interview process to discuss with you how to excel in our company.

We are currently seeking an Associate Store Director who will report to the Store Director. 

YOUR OPPORTUNITY 

The Associate Store Director leads the Department Managers and store sales team in order to meet and exceed all sales and KPIs goals, in compliance with all processes and guidelines.

They are responsible for promoting brand engagement to clients to guarantee the quantitative and qualitative goals assigned to bring the store at its full potential.

They act as representative of the Store Director and thus fulfils all the tasks given by the HQ/HO and Store Director.

We are currently seeking a Client Advisor who will report to the Store Manager as part of our dynamic team in Cancun.How you will contribute:<ul><li>Meet and exceed monthly sales goals and KPI’s thru client outreach; developing new clients via appointments and consignments, informing all clients of new collection deliveries, in-store events and relevant brand initiatives</li><li>Effectively utilize the Bottega Veneta Client Journey and other selling techniques (cross-selling, multiple selling, upselling, etc.) to maximize each transaction, improve KPI’s and close sales</li><li>Establish and nurture strong relationships with all clients, routinely updating and maintaining client profile records</li><li>Maintain an open, learning attitude by continuously seeking and receiving feedback from colleagues and management</li><li>Sustain a high level of product knowledge (technical and inspirational) on all collections by utilizing various training resources provided by the Company</li><li>Assist management with basic store opening and closing procedures such as cycle counts and/or light cleaning duties, maintain visual standards including merchandise presentation, signage, lighting, and general maintenance as requested</li><li>Comply with all company policies and procedures</li><li>Maintain an environment where all associates are treated fairly and with dignity and respect</li></ul>Who you are:<ul><li>1-2 years of previous retail sales experience in a customer service related field; preferably a luxury environment</li><li>Ability to consistently achieve and exceed sales goals and KPI’s</li><li>Builds and maintains a loyal client following</li><li>Has a genuine interest in fashion and follows industry trends/news</li><li>Exhibits a strong work ethic, leadership skills, high energy level, and is team-oriented</li><li>Possesses strong verbal and written communication </li><li>Maintains a polished and well-groomed appearance at all times</li><li>Luxury retail sales experience preferred</li><li>Ability to be mobile on the sales floor for extended periods of time</li><li>Available to work closing shifts a minimum of 3 times per week, minimum of 3 Saturdays per month and two Sundays per month, annual inventory and entire holiday season</li><li>Ability to climb a ladder and lift packages weighing 5-8 lbs. on a regular basis</li></ul>Why work with us?This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.  EOE MDFV

We are currently seeking a Supervisor who will report to the Store Manager as part of our dynamic team in Dallas.Your opportunityServe as a role model for building relationships with clients by exhibiting passion for Bottega Veneta, meeting and exceeding sales and Key Performance Indicator goals as set forth by store management and consistently providing world class customer service. Support management team by functioning as a Manager On Duty (MOD) to ensure appropriate staff coverage in all areas of the store and act as first point of contact for associate and client needs while on the sales floor, in addition to completing other operational functions.                                                                                                                      How you will contribute<ul><li>Serve as a role model by meeting and exceeding monthly sales and KPI goals thru client outreach; developing new clients via appointments and consignments, informing all clients of new collection deliveries, in-store events and relevant brand initiatives</li><li>Effectively utilize the Bottega Veneta Client Journey and other selling techniques (cross-selling, multiple selling, upselling, etc.) to maximize each transaction, improve KPI’s and close sales</li><li>Establish and nurture strong relationships with all clients, routinely updating and maintaining client profile records</li><li>Reinforce the principles of the Client Journey by coaching staff on successes and how to overcome challenges while on the sales floor, routinely sharing feedback with management</li><li>Perform daily MOD shifts outside of the “up” rotation with the goals of ensuring the client experience is consistent and that the staff is supported with tasks where/when applicable</li><li>Utilizes training resources to educate team on collection product knowledge, improve selling skills and achieve business goals</li><li>Proactively give useful ideas for everyday activities in management meetings</li><li>Autonomously set priorities, efficiently manage time in the store and accomplish the tasks assigned</li><li>Effectively perform operational functions including opening and closing the store, register, back office procedures such as merchandise transfers, consolidations, maintain visual standards including merchandise presentation, signage, lighting, and general maintenance as requested by management</li><li>Comply with all company policies and procedures</li><li>Maintain an environment where all associates are treated fairly and with dignity and respect</li></ul>Who you are<ul><li>3 - 5 years of previous retail sales experience or management experience in a customer service related field, preferably a luxury environment</li><li>Capacity to motivate and influence others through actions and examples</li><li>Ability to consistently achieve and exceed sales goals and KPI’s</li><li>Builds and maintains a loyal client following</li><li>Exhibits a strong work ethic, leadership skills, high energy level, and is team-oriented</li><li>Possesses strong verbal and written communication </li><li>Maintains a polished and well-groomed appearance at all times</li></ul><ul><li>Ability to be mobile on the sales floor for extended periods of time</li><li>Available to work closing shifts a minimum of 3 times per week, minimum of 3 Saturdays per month and two Sundays per month, annual inventory and entire holiday season</li><li>Ability to climb a ladder and lift packages weighing 5-8 lbs. on a regular basis</li></ul>Why work with us?This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.  EOE M/D/F/V

Role MissionThe Gucci Flagship Administrator plays a vital role in supporting the Store Director by managing operational and administrative tasks at the New York Fifth Avenue flagship store. This position embodies the brand&#39;s values and serves as a key ambassador, ensuring a seamless experience for both employees and clients. The Flagship Administrator is responsible for various administrative functions, including onboarding, expense processing, and event management, while fostering a positive and collaborative work environment.Responsibilities<ul><li>Coordinate the completion of all in-store new hire onboarding tasks, including ordering employee uniforms and IT equipment.</li><li>Process Concur expenses for management in line with Gucci policies.</li><li>Monitor and replenish office supplies, and coordinate maintenance and service of office equipment.</li><li>Support daily cash handling processes, including auditing, reporting, and register opening/closing.</li><li>Assist management with after sales and operational procedures, including client inquiries, repairs, returns, exchanges, consignments, special orders, and eCommerce sales processing.</li><li>Administer all events, appointments, and in-store Client Engagement initiatives requiring third-party involvement.</li><li>Work closely with managers to audit, update, and maintain store schedules according to company guidelines.</li></ul>Key Requirements<ul><li>3-5 years of administrative experience.</li><li>Resourceful and creative problem solver.</li><li>Excellent mastery of administrative tools and essential software (Word, Excel, PowerPoint, browsers, etc.).</li><li>Strong written and verbal communication and interpersonal skills.</li><li>Ability to perform highly accountable work with a strong sense of confidentiality.</li><li>Attention to detail and compliance.</li><li>Proactive and positive approach.</li><li>Ability to prioritize and multi-task in a dynamic environment.</li><li>Flexibility to work a retail schedule, including evenings, weekends, and holidays.</li><li>Extremely well organized with acute attention to detail.</li></ul>Work Authorization<ul><li>Qualified candidates must have the proper work authorization to work in the United States</li></ul>AccessibilityOur Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience.  If you are interested in becoming a Gucci Dream-maker and applying for employment and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at accessibility.americas&#64;gucci.com.  When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations.Salary Range - New YorkFor individuals assigned and/or hired to work in New York, GUCCI includes a reasonable estimate of the salary or hourly rate range for this role. This considers the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. In addition, where a candidate falls within the disclosed range estimate may be dependent on the applicable geographic differential associated with the location in which the position may be filled.  A reasonable estimate of the current base salary range is $25.00/$27.00 hour.EOE M/D/F/V

Founded in Florence, Italy, in 1921, Gucci is one of the world’s leading luxury brands. Under the leadership of President and CEO Francesca Bellettini and the artistic direction of Demna, the House continues to redefine luxury and fashion while celebrating creativity, Italian craftsmanship, and innovation.

Gucci is part of the global luxury group Kering, which manages renowned Houses in fashion, leather goods, jewelry, and eyewear.

We are currently seeking an Operations Assistant who will report to the Store Director as part of our dynamic team in Beverly Hills.How you will contribute:<ul><li>Maintain an organized back of house and shipping area</li><li>Handling all types of sale transactions and ensuring adequate change in the register</li></ul><ul><li>Maintain non-merchandise supply (stationery, uniforms, packaging, drinks, etc.).</li><li>Support with all possible store maintenance and cleaning operations.</li><li>Ensuring cash wrap is kept organized and information is kept up to date (phone lists, passwords)</li><li>Supports the process of After Sales, Before Sales and product returns.</li></ul><ul><li>Assist associates with address verifications and verbal credit card authorizations</li><li>Ensuring new merchandise is brought up and labeled for display</li><li>Contributes to team effort by accomplishing goals set forth by store management and corporate partners</li><li>Perform operational functions as communicated by management to ensure store meets brand guidelines</li><li>Comply with all company policies and procedures</li><li>Maintain an environment where all associates are treated fairly and with dignity and respect</li></ul>Who you are:<ul><li>Exhibits a strong work ethic, leadership skills, high energy level, and is team-oriented</li><li>Possesses strong problem solving and excellent organization skills</li><li>Maintains a polished and well-groomed appearance at all times</li></ul><ul><li>Ability to be mobile on the sales floor for extended periods of time</li><li>Availability to work closing shifts a minimum of 3 times per week, minimum of 3 Saturdays per month and two Sundays per month, annual inventory and entire holiday season  </li></ul>Salary Range- California:<ul><li>Salary range of $24.00-26.00/hr (plus overtime eligibility)</li></ul>Why work with us?This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Inspiring individuality with innovative craftmanship since 1966. Creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is an aesthetic.

Key AccountabilitiesRetail Performance &amp; Business Steering<ul><li>Define and drive global frameworks for commercial targets and sales planning.</li><li>Monitor retail performance, identifying risks and opportunities to support decision-making.</li><li>Lead productivity frameworks and track key efficiency levers across markets, in collaboration with Retail Excellence.</li><li>Partner with the HR Dept. to contribute to the design of retail contests and the evolution of incentive schemes, ensuring alignment with business objectives</li><li>Analyze competitor landscape and market trends to inform strategic direction.</li><li>Own the Retail Scorecard, ensuring consistency, transparency and alignment at global level.</li><li>Deliver regular and ad hoc reporting (including weekly business reviews) to senior stakeholders, providing clear and actionable insights.</li></ul>Performance Governance &amp; Monitoring<ul><li>Define and govern the global target-setting methodology and deployment.</li><li>Oversee KPI frameworks, ensuring reliability, accuracy and business relevance.</li><li>Lead the 360° Retail Performance overview, consolidating key insights on sales and KPIs.</li><li>Ensure structured sales tracking and rigorous performance follow-up across regions and channels.</li><li>Drive adoption and continuous enhancement of Retail Performance tools (analytics, productivity, MTT).</li></ul>Tools &amp; Analytics Enablement<ul><li>Define and maintain global performance dashboards, ensuring clarity, consistency and usability.</li><li>Translate business needs into analytical frameworks supporting decision-making.</li><li>Partner with Digital and IT teams to enhance performance tools and data capabilities.</li><li>Support the evolution of data-driven practices across the retail organization.</li></ul>Cross-functional Alignment<ul><li>Partner closely with Retail Excellence to ensure alignment between performance drivers, store execution and client experience.</li><li>Contribute to an integrated approach across performance and excellence frameworks, ensuring consistency between targets, behaviors and tools.</li></ul>Key Requirements<ul><li>8–10&#43; years of experience in Retail Performance, Commercial Planning, Business Analytics or similar functions within an international environment.</li><li>Fluent English is required; proficiency in Italian or French represents a strong plus.</li><li>Proven experience in retail, with a strong understanding of sales drivers, KPIs and productivity levers (luxury is a plus).</li><li>Master’s degree in Business Administration, Economics, Engineering or equivalent.</li></ul>Functional Skills<ul><li>Strong analytical capabilities with the ability to translate data into actionable insights.</li><li>Solid knowledge of retail KPIs, performance frameworks and productivity drivers.</li><li>Experience with reporting tools, dashboards and data visualization solutions.</li><li>Familiarity with incentive schemes and workforce productivity models.</li></ul>Soft Skills<ul><li>Strong stakeholder management skills and ability to operate within complex, matrix organizations.</li><li>Clear and effective communication, with the ability to synthesize complexity into actionable narratives.</li><li>Results-driven, with high level of ownership and execution focus.</li><li>Collaborative, agile and solution-oriented mindset.</li><li>Proven people management skills, with the ability to lead, develop and engage a team.</li></ul>Why Work with us? Gucci is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

About Gucci
 Influential, innovative and progressive, Gucci is reinventing a wholly modern approach to fashion. Under the new vision of Artistic Director Demna, the House has redefined luxury for the 21st century, further reinforcing its position as one of the world’s most desirable fashion houses. Eclectic, contemporary, romantic—Gucci products represent the pinnacle of Italian craftsmanship and are unsurpassed for their quality and attention to detail. Gucci is part of the Kering Group, a world leader in apparel and accessories that owns a portfolio of powerful luxury and sport and lifestyle brands. 

Role Mission
Drive a consistent and data-driven approach to Retail Performance across the global network, translating business insights into actionable levers to maximize sales, productivity and KPI achievement.
Act as a strategic partner to Global and Regional stakeholders, ensuring alignment on targets, performance governance and tools, leveraging retail execution and service excellence frameworks to ensure sustainable performance.

Our vision, our ambition, our values, our Houses. Discover what creates the Kering world.

Joining Kering opens up opportunities, accomplishes professional goals and shapes the career path you desire.
Want to learn more? Let our Kering people share what you'll discover when you work with us.

Inspiring. Empowering. Audacious. Sincere. People at Kering are setting new standards for modern luxury. Come be a part of our team.

With the launch of our Kering Keys programs, we continue our commitment to building a workplace where diverse talent flourishes. Designed for open-minded, audacious, and ready-to-learn graduates, Kering Keys programs combine tailored learning with diverse experiences in management or in retail, empowering graduates to gain a strategic vision of Luxury.

We are looking for people with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. 
Explore our job opportunities and join the world’s most influential luxury Group.

<div></div><div><div><div><div><div><div><div><div><div>Le.la Conseillère de vente (CDI) rejoindra l&#39;une de nos boutiques Parisienne. A ce titre, il.elle prendra la responsabilité de représenter la Maison auprès des Clients, à qui il.elle fera découvrir l’univers SAINT LAURENT.Ce rôle complet vous permettra d’allier la dimension humaine, styling et business puisqu’il s’articulera autour de l’accueil, du conseil en style auprès du client, du clientelling et du suivi chiffré de vos résultats de ventes.Au quotidien, vous aurez ainsi pour missions :ROLEAccueil clientAccueillir le client en qualité d’ambassadeur SAINT LAURENT, en transmettant les valeurs de la Maison.Offrir une expérience unique, agréable et personnalisée de qualité à une clientèle exigeante ;Adopter une posture cohérente avec l’image et les standards de la Maison ;StylingEcouter le client, lui faire découvrir les produits et l’univers de la Direction Artistique de la Maison ;Proposer des silhouettes SAINT LAURENT sur mesure, répondant aux attentes du clientOffrir un conseil d’expert en termes de morphologie, de coupes, ou encore de matièresClientelling :Développer et animer son propre portefeuille clients ;Renforcer l’engagement client auprès de la Maison, à l’appuie d’outils mis à votre dispositionFidéliser votre clientèle auprès de SAINT LAURENTKpis / businessSuivre des indicateurs clés des ventes de votre boutique et de votre portefeuille ;Suivre en particulier le chiffre d’affaires réalisé ;Apporter les mesures correctrices si nécessaire ;Etre force de proposition sur les mesures permettant d’améliorer les indicateurs de la boutique.Rejoindre la Maison Saint Laurent c’est :<ul><li>Intégrer une Maison de luxe ancrée dans son époque et incarnant l’esprit libre de la culture contemporaine, tout en restant fidèle à son héritage et son ADN</li><li>Participer à l’écriture d’une page importante de la Maison, dans un contexte de forte croissance tout en cultivant son savoir-faire.</li></ul>PROFIL<ul><li>Vous êtes un.e Client Advisor/vendeur(se) expert.e (F ou H) – 5 ans d’expérience minimum.</li><li>Vous bénéficiez d’une expérience solide en gestion de clientèle (locale et internationale)</li><li>Vous raisonnez client avant de raisonner chiffres</li><li>Votre niveau d’anglais est courant (une autre langue est un plus)</li><li>Vous vous intéressez également à la dimension business, aux résultats commerciaux obtenu (suivi des indicateurs de vente).</li><li>Vous disposez d’une bonne aisance relationnelle, d’un solide capacité d’écoute et de remise en question et esprit d’équipe</li><li>Vous êtes curieux.se</li><li>Sensibilité produits et culture mode</li></ul>Saint Laurent s&#39;engage à créer une main-d’œuvre diversifiée. Nous croyons que la diversité sous toutes ses formes - genre, âge, nationalité, culture, croyances religieuses et orientation sexuelle - enrichit le lieu de travail. Cela ouvre des opportunités aux personnes d&#39;exprimer leurs talents, à la fois individuellement et collectivement, et cela contribue à renforcer notre capacité d&#39;adaptation à un monde en mutation. En tant qu&#39;employeur de l&#39;égalité des chances, nous accueillons et considérons les candidatures de tous les candidats qualifiés, indépendamment de leurs antécédents.</div></div></div></div></div></div></div></div></div>

Fondée en 1961, Yves Saint Laurent a été la première maison de couture à lancer le concept du prêt-à-porter de luxe en créant, en 1966, la ligne ‘Rive Gauche’, synonyme de jeunesse et de liberté. Ce changement a représenté un premier pas crucial dans la modernisation de la mode et a révolutionné le paysage socio-culturel. 

En 1999, la division luxe du Groupe Kering a acquis la maison Yves Saint Laurent et, sous la direction créative d’Anthony Vaccarello depuis avril 2016, continue à la positionner au sommet de l’univers du luxe. 

Aujourd’hui, les collections Saint Laurent incluent le prêt-à-porter féminin et masculin, les chaussures, les sacs, la petite maroquinerie, les bijoux, les foulards, les cravates et les lunettes.

<div><div>Role Purpose </div><div>As a Client Advisor, you will act as a true brand ambassador, embodying and sharing the values and philosophy of DoDo with passion and authenticity. Your mission is to deliver an extraordinary client experience, ensuring each interaction reflects the brand’s spirit and commitment to excellence, while maximizing sales through meaningful relationships and personalized service. </div><div> </div><div>How you will Contribute:  </div><div>Brand Advocate </div><div><ul><li>Demonstrate passion as a DoDo brand ambassador during every selling ceremony </li></ul></div><div><ul><li>Learn to master the Brand and have an in-depth knowledge of the product </li></ul></div><div><ul><li>Maintain products in an efficient, clean, secure, and organized manner, front and back of house. </li></ul></div><div>Business Achiever </div><div><ul><li>Give your best in teamwork and participate in all activities that contribute to the achievement of the boutique&#39;s overall goals and smooth operations. </li></ul></div></div><div><div><ul><li>Achieve individual and team goals by being responsible for sales results working with KPIs and business applications </li></ul></div><div><ul><li>Participate in maintaining a positive work environment </li></ul></div><div><ul><li>Ensure to be up-to-date knowing fashion trends and competitors. </li></ul></div><div><ul><li>Follow Company grooming, accordingly with DoDo standards and policies in terms of care and behavior </li></ul></div><div>Clienteller </div><div><ul><li>Maintain and develop long-term relationships with customers through an individual approach, leveraging different CRM and clientelling tools, to promote brand loyalty </li></ul></div><div><ul><li>Use CRM KPIs to strengthen and develop cliientelling activity </li></ul></div><div><ul><li>Supporting customers in the purchase of all DODO products and enhancing product knowledge and storytelling </li></ul></div><div><ul><li>Welcoming every customer and providing the best customer experience mastering our brand history and heritage. </li></ul></div><div>Profile </div><div><ul><li>Passion for the DODO Brand </li></ul></div><div><ul><li>Curiosity, Empathy, Agility, Commercial Mindset </li></ul></div><div><ul><li>Ability to work with a diverse client base </li></ul></div><div><ul><li>Excellent interpersonal and teamworking skills </li></ul></div><div><ul><li>Flexibility and problem solving </li></ul></div><div><ul><li>Availability to work on turnations </li></ul></div><div><ul><li>Product sensitivity and a strong market and fashion trends knowledge </li></ul></div><div><ul><li>Be open to feedback and communicate with your team and managers in a clear and straightforward way </li></ul></div><div><ul><li>Ability to multitask and handle the pressure of a busy day. </li></ul></div><div><ul><li>Fluent English and German  </li></ul></div></div><div><div><ul><li>Knowledge of other languages will be considered a plus </li></ul></div></div>

Founded in Milan in 1994, DoDo was the first luxury brand to offer "talking charms"—jewels that combine playful storytelling with deep emotional meaning. As part of the Kering Group, we are a pioneer in sustainability, being one of the first jewelers to use responsible gold in all our creations. Our mission is to champion inclusivity, self-expression, and environmental protection. 

We are looking for a Client Advisor (Fixed term, Full-time 40h)

McQueen is a British luxury house founded by Lee Alexander McQueen. Established in London in 1992, the house joined the Kering Group in 2001 and has been under the creative direction of Seán McGirr since December 2023.From its inception, McQueen has been defined by its expression of individuality and subversive strength, pushing the boundaries of British tailoring traditions. Today, with a design studio and atelier based in London, the house upholds its foundational values, known for its uncompromising creative vision and incisive tailoring.  At McQueen, we live and breathe a culture defined by our key Behaviours:<ul><li>Empower – We empower our team and peers, providing unwavering support to ensure everyone can thrive; this means giving support to your team and those you are working with to succeed. </li><li>Teamwork – We put an emphasis on Teamwork; this means working together as a collective to achieve shared goals.</li><li>Respect – We value respect, treating everyone with dignity and showing genuine appreciation for their efforts: this means treating everyone equally. </li><li>Kindness – We believe kindness is integral to everything we do; this means demonstrating compassion and empathy towards others.  </li></ul>We are looking for a Client Advisor (40hrs) for our flagship store in Bond Street.The McQueen Client Advisor will be a passionate brand ambassador and dedicated team player, promoting brand loyalty and transforming every Client visit into a memorable luxury shopping experience. With full accountability for meeting KPI’s set through personalised client experience and cross selling of products, the Client Advisor will take full ownership of the exclusive relationships of the McQueen clientele.  How will you contribute?<ul><li>Provide exceptional client experience by greeting, listening and assisting clients in exceeding their needs, demonstrating an excellent knowledge of the products as well as of McQueen history and heritage</li><li>Proactively seize all cross-selling opportunities, utilizing all product categories available in the store</li><li>Recruit, Maintain and develop Client relationships through a custom-made approach and with the support of CRM and digital tools to strengthen Client loyalty</li><li>Strengthen Client loyalty by participating in the Department or Store’s clienteling initiatives</li><li>Engage with Clients on general trends in the fashion world and developments in luxury market, showing passion for fashion and luxury products</li><li>Be driven to exceed individual financial targets and maximize own sales performances contributing to the success of the entire store</li><li>Foster open and constructive communication with team members, taking a collaborative approach and proposing effective solutions when needed. Promote a positive working environment in line with the House Code of Behaviours.</li><li>Maintain a continual learning mindset by actively seeking and embracing feedback from both colleagues and management.</li><li>Maintain shopfloor standards and appropriate levels of products on the sales floor, in line with House policies and procedures, by utilizing various training resources provided by the Company</li><li>Follow Company grooming, accordingly with McQueen standards and policies</li><li>Act in compliance to Company procedures and guidelines on visual merchandising, operational guidelines and stock procedures, as well as cash activity, inventory, logistics and all main reporting activities requested by head office, ensuring that Company policies and procedures are proactively executed</li></ul>Required Skills<ul><li>You will be able to demonstrate the desired McQueen behaviours </li><li>Proven experience in a similar role within fashion retail companies or customer service-related field</li><li>Proven ability to drive and exceed individual and store KPIs</li><li>Possesses genuine interest in fashion and follows industry trends/news</li><li>Team-player mentality</li><li>Strong verbal and written communication skills</li><li>Strong selling skills and ability to overcome objections</li><li>Client centric approach and an entrepreneurial spirit</li><li>Ability to work in a fast moving and dynamic environment</li><li>Luxury product knowledge with keen interest in fashion trends, luxury market, social media etc</li><li>Ability to use digital retail tools and CRM</li><li>Ability to be mobile for extended periods of time</li></ul>Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs, and sexual orientation – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

Your opportunity As Crisis &amp; Security Manager for Japan and South-Korea, you lead Kering&#39;s security agenda across Kering Corporate and all Houses operating in both countries. Reporting to the Group Head of Crisis Management and working hand-in-hand with local management and the Houses, you protect Kering&#39;s people, assets and operations through three complementary missions: crisis &amp; emergency preparedness and response; physical security and loss prevention; and risk intelligence, travel security and executive protection — which includes personally escorting the Kering Group Chairman and CEO during their visits to Japan and South-Korea. The role combines hands-on response capability with strategic advisory across offices, stores, warehouses and high-profile executive visits. You will also be expected to support Houses in fulfilling their security and safety duties, and make sure that they get the right level of support when necessary. This includes retail security (loss prevention), event security, health and safety as well as business continuity. How you will contribute/Key Responsibilities The role is structured around three complementary missions: Crisis &amp; Emergency Preparedness and Response<ul><li>Methodology: Maintain crisis management procedures, member lists and tools, keeping them aligned with the Group’s crisis management policy and standards.</li><li>Preparedness: design and deliver crisis management trainings and exercises, together with the Group Head of Crisis Management, for both the Japan and South Korea Crisis Response Teams (CRT). These sessions should be aligned with Group’s standards and adapted to the local and regional risk contexts (natural disasters, geopolitical tensions, etc.)</li><li>Response: when actual incidents and crises occur, act as the local CRT coordinator in both countries and mobilize the teams upon decision by the local team leader and in coordination with the Group crisis organization. Report relevant information to the central CRT and oversee execution of decisions made regionally or at the Group strategic level.</li><li>Recover: ensure that the decisions made during incidents and crisis allow for a swift recovery of the business and that relevant internal and external stakeholders are looped in to allow activities to resume.</li><li>Incident management: advise Kering Corporate and the Houses on security &amp; safety incidents at offices, stores and warehouses (e.g. bomb threats addressed to a House) and, when required, lead the response.</li><li>Focus on natural disasters: ensure that the Japan CRT is up to date on the latest natural disaster risk assessments and that regular crisis response protocols are rehearsed to ensure adequate level of preparedness.</li></ul> Physical Security &amp; Loss Prevention<ul><li>Perform physical security audits / checks of offices, stores (on demand for Houses) and warehouses.</li><li>Advise Logistics on security practices and equipment to implement in the warehouses, in coordination with relevant internal stakeholders.</li><li>Conduct investigations into reported criminal acts (e.g. theft cases at the warehouse).</li><li>Plan and / or support security for events (store openings, new collections, etc.) on demand by a House.</li><li>Develop and maintain the security policies and procedures for Kering Corporate Office and the Houses.</li><li>Support Kering Corporate and the Houses on ad-hoc security topics.</li></ul> Risk Intelligence, Travel Security &amp; Executive Protection<ul><li>Perform an annual risk assessment for Japan and South-Korea as part of the Kering Group annual Security Risk Assessment (SRA).</li><li>Monitor the security risk landscape in Japan and South-Korea and provide analysis to Kering Group Security and, when relevant, to local Kering Corporate and House management.</li><li>Provide travel-security advisory to business travellers coming to Japan and South-Korea.</li><li>Escort the Kering Group Chairman and CEO during their visits to Japan and South-Korea, ensuring their security and safety.</li><li>Support business travellers in Japan and South-Korea (and outbound from these countries) in the event of an emergency.</li></ul> Who you are? Experience and credentials<ul><li>5–10&#43; years of experience in corporate security, crisis management, law enforcement, military or intelligence.</li><li>Demonstrated experience leading crisis-response and emergency-management activities.</li><li>Proven track record in physical-security audits and investigations.</li><li>Native or business-level Japanese and professional working English.</li><li>Based in Japan, with the willingness and ability to travel regularly to South-Korea.</li></ul> Core competencies<ul><li>Stakeholder-management and communication skills, with the ability to influence executives, business teams, vendors and external authorities.</li><li>Calm and decisive under pressure, with the ability to direct an emergency or crisis response while keeping stakeholders informed.</li><li>Analytical mindset for risk assessment, investigations and post-incident debriefs.</li><li>Cultural sensitivity and ability to bridge Japan, South-Korea and global headquarters in a matrix organisation.</li><li>Self-starter, able to operate with autonomy as the sole security manager in country.</li><li>High integrity, sound judgement and discretion when handling sensitive incidents and information.</li></ul>Why work with us?Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enrich the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background. This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a dynamic team in a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering, and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

About Kering
Kering is a global, family-led luxury group, home to people whose passion and expertise nurture creative Houses across couture and ready-to-wear, leather goods, jewelry, eyewear and beauty: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, McQueen, Brioni, Boucheron, Pomellato, Dodo, Qeelin, Ginori 1735, as well as Kering Eyewear. Inspired by their creative heritage, Kering Houses design and craft exceptional products and experiences that reflect the Group’s commitment to excellence, sustainability and culture. This vision is expressed in our signature: Creativity is our Legacy. In 2025, Kering employed 44,000 people and generated revenue of €14.7 billion.

Job Family Group Description - Sales / Omni-Channel:
Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description -Retail Operations:
Supports the sales process – puts displays in place, keeps stock level inventory, payment transactions, fitting or garment alterations.

Sub-Job Family Description - Retail Operations:
Coordinates operational activities of stores. Monitors the flow of products and ensures the store is kept well stocked. Supports store projects (changes in opening and closing times, renovations or relocation, etc.) Liaises with necessary departments to coordinate an action rollout plan within deadline and budget.

Your OpportunityYou will be a proactive member of our US Team, responsible for delivering an exceptional client service experience, building lasting customer relationships, and driving organic sales growth. You will coordinate activities with the aim of ensuring excellent service standards and a high level of customer satisfaction. Your primary focus will be the hospitality business, including hotels, restaurants, resorts, and rental companies, among others.<div></div>How You Will Contribute<ul><li>Maintain ongoing contact with hospitality agents and the HQ Sales Team to achieve sales goals while delivering excellent service standards and a high level of customer satisfaction</li><li>Collaborate with the Commercial Direction and Sales Team to define the requirements of commercial contracts for the US market</li><li>Manage the entire process related to customized products, including design sketches, costing, samples production, and final order management</li><li>Own the full order cycle, from proposals through to delivery</li><li>Manage the shipping and return of samples for hospitality clients</li><li>Take care of the hospitality section of the Ginori 1735 showroom, ensuring proper display and assortment</li><li>Work closely with Planning and Logistics to track and monitor order advancement</li><li>Prepare and provide all required documentation (packing lists, etc.), working closely with the Kering Administration, Logistics and Outbound Teams</li><li>Ensure that all customer requests and issues are resolved professionally, accurately, and in a timely manner</li><li>Manage client complaints related to packaging and product quality, working closely with the Quality Department</li><li>Track and monitor payment status and credit collections, working closely with the Finance &amp; Administration Team</li><li>Keep accurate records and document customer service actions and discussions</li></ul><div></div>Who You Are<ul><li>2&#43; years of work experience in a B2B customer service environment preferred</li><li>Proven customer-facing experience</li><li>Good business knowledge of order-to-cash flows</li><li>Working knowledge of Incoterms and customs rules</li><li>Proficiency in the Microsoft Office Suite (Outlook, Excel, PowerPoint, Word)</li><li>Good knowledge of sales principles and methods</li><li>Fluent in English; Italian is a plus</li><li>NYC based</li></ul>You are a customer-oriented team player with strong problem-solving and negotiation skills, a results-driven mindset, and a genuine passion for the luxury industry. You bring curiosity, enthusiasm, and a clear, open communication style to everything you do.Salary range for this position is 66k-75 USD gross per year, with discretionary annual company bonus.Why work with us This is an excellent opportunity to join the Kering adventure in a moment of extraordinary transformation and become part of a dynamic team in a global Luxury group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

About us
Kering is a global, family-led luxury group, home to people whose passion and expertise nurture creative Houses across couture and ready-to-wear, leather goods, jewelry, eyewear and beauty: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, McQueen, Brioni, Boucheron, Pomellato, Dodo, Qeelin, Ginori 1735, as well as Kering Eyewear. Inspired by their creative heritage, Kering’s Houses design and craft exceptional products and experiences that reflect the Group’s commitment to excellence, sustainability and culture.
This vision is expressed in our signature: Creativity is our Legacy. In 2025, Kering employed 44,000 people and generated revenue of €14.7 billion
Ginori 1735 is an expression of excellence in Italy and in the world in the high artistic manufacture of porcelain, able to combine craftsmanship, creativity and attention to progress. As part of the global luxury group Kering, we are committed to ‘empowering imagination’ in a sustainable manner and encouraging our employees to flourish. Join our passionate journey and fulfil your potential and creativity.

Operation documents management and filing.Support on daily OP team payment, expenses requisition arrangement, incl. contract chopping and delivery, invoice and related tasks.Stores related information update and consolidation, support store materials order and arrangement.Support the team with day-to-day administrative tasks as needed, coordinate the communications with other departments for stores.

Job Family Group Description - Sales:
This Job Family Group combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description - Retail/Sales Operations:
Supports the sales process through activities that may include putting displays in place, keeping stock level inventory, managing payment transactions and conducting fittings or garment alterations.

Speciality Description - Retail/Sales Operations:
Coordinates operational activities of stores. Monitors the flow of products and ensures the store is kept well stocked. Supports store projects, such as changes in opening and closing times, renovations or relocation. Liaises with necessary departments to coordinate an action rollout plan within deadline and budget.

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