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 | Kering

<div><div>Key Accountabilities </div><div>Client Journey </div><div><ul><li>Proactively engage and establish strong relationships with clients, making the client feel valued and at ease from the first point of contact by offering best-in-class service be it in-store or remotely.  </li></ul></div><div><ul><li>Deliver a personalized, client-centric experience, fostering strong and lasting relationships to drive repeat business and enhance brand loyalty. </li></ul></div><div><ul><li>Build rapport with clients by discovering their needs and aspirations, creating connections and bonds, and demonstrating generosity and desire to exceed their expectations.  </li></ul></div><div><ul><li>Develop client base by recruiting new clients and developing existing ones to the top tier of the segmentation.  </li></ul></div><div><ul><li>Leverage in-store technology to ensure every client’s experience is smooth, pleasant, and relevant. </li></ul></div><div><ul><li>Collect meaningful client information throughout the client journey to understand their preferences to customize the service provided to them.  </li></ul></div><div><ul><li>Create and add value to the client’s experience by providing them with useful insights on local lifestyle trends (Theater, arts, travel, etc…). </li></ul></div><div> </div><div>Sales Excellence </div></div><div><div><ul><li>Drive individual and collective sales results through monitoring KPIs and maximizing selling opportunities in-store and remotely.  </li></ul></div><div><ul><li>Provide exceptional client experience, focusing on hospitality and elevation through selling skills, luxury gestures, and product rituals. </li></ul></div><div><ul><li>Use effective selling techniques in a natural, warm, and elevated manner to drive sales and a client-centric attitude. </li></ul></div><div><ul><li>Select the right products matched to client needs and benefits and effectively use cross and upselling techniques.  </li></ul></div><div><ul><li>Proactively promote virtual appointments and distance sales by seeking to recruit clients to create selling opportunities.  </li></ul></div><div><ul><li>Maintain a “One-Gucci-Client” perspective regardless of purchase location, on exchange, returns, repairs, and other such transactions that are critical to a positive client experience.  </li></ul></div><div><ul><li>Guide and inspire the client to make the best possible decision to buy the right product.  </li></ul></div><div><ul><li>Foster open and constructive communication with team members, being always collaborative and proposing effective solutions. </li></ul></div><div><ul><li>Assist, as the first point of contact, in resolving common client issues and needs.  </li></ul></div><div> </div><div>Brand &amp; Product  </div><div><ul><li>Using knowledge of Gucci and our products, engage with the clients using storytelling, expert product knowledge, and honest styling advice to assist them in making informed purchasing decisions. </li></ul></div><div><ul><li>Proactively attend trainings to gain insights on product knowledge and selling techniques. </li></ul></div><div><ul><li>Ensure to be up-to-date knowing fashion trends and competitors (products, campaigns, fashion trends, services, etc) and clients’ segmentation to come up with the best possible solutions for our clients.  </li></ul></div><div><ul><li>Combines styling knowledge with the ability to offer products to best serve the client.  </li></ul></div><div><ul><li>Embody Gucci&#39;s philosophy, values, and lifestyle with an enthusiastic attitude. </li></ul></div><div><ul><li>Support for a consistent and branded onboarding experience for new Client Advisors and support on facilitating training in collaboration with store management to ensure brand initiatives are understood (in case of a needed support on this management function).  </li></ul></div><div> </div><div>Operational Excellence </div><div><ul><li>Actively participate in all store operations such as stock maintenance, stock inventories, and general store administration activities.  </li></ul></div></div><div><div><ul><li>Adhere to all policies and procedures with a focus on loss prevention and operational excellence. </li></ul></div><div><ul><li>Accurately process all POS transactions and ensure accurate capture of client information.  </li></ul></div><div><ul><li>Contribute to upholding the visual display of all products following Gucci visual standards. </li></ul></div><div><ul><li>Follow Company grooming at all times and according to Gucci standards and policies. </li></ul></div><div><ul><li>Ensure optimal levels of products on the sales floor in line with corporate policies and procedures. </li></ul></div><div><ul><li>Manage general store administration and functionality. </li></ul></div><div><ul><li>Perform management functions at the POS, inclusive of approval of client returns and exchanges (in case of a needed support on this management function). </li></ul></div><div><ul><li>Able to perform opening and closing procedures, inclusive of securing of assets such as safe combinations and keys to store (in case of a needed support on this management function). </li></ul></div><div> </div><div>Requirements </div><div><ul><li>4&#43; years of luxury fashion sales experience and excellent track record, preferably in a similar role or customer service setting. </li></ul></div><div><ul><li>Passion and natural interest in relationship building and people engagement.  </li></ul></div><div><ul><li>High degree of ethics, professionalism, integrity, and ability to inspire trust and influence a team. </li></ul></div><div><ul><li>Proven ability to perform certain complex tasks with accuracy and commitment.   </li></ul></div><div><ul><li>Proven ability to collaborate with teammates and act as a role model.  </li></ul></div><div><ul><li>Proven ability to drive and exceed individual and store results and build lasting relationships with customers and colleagues. </li></ul></div><div><ul><li>Deep knowledge about and passion for fashion and luxury. </li></ul></div><div><ul><li>Flexibility to work a retail schedule which will include evenings, weekends, and holidays. </li></ul></div><div><ul><li>Excellent commercial awareness and client attitude. </li></ul></div></div><div><div><ul><li>High flexibility and ability to adapt to different clients and complex situations.  </li></ul></div><div><ul><li>Strong communication skills, internally and externally.   </li></ul></div><div><ul><li>Ability to work in a fast-moving and dynamic environment. </li></ul></div><div> <div>Salary Range – California </div><div> </div><div>For individuals assigned and/or hired to work in California, GUCCI includes a reasonable estimate of the salary or hourly rate range for this role. This takes into account the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. In addition, where a candidate falls within the disclosed range estimate may be dependent on the applicable geographic differential associated with the location in which the position may be filled.   </div><div>A reasonable estimate of the current base salary range is $18.00 USD to $20.00 USD. </div><div>Eligible employees may also participate in an employee benefits program as well as an incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. </div><div>Benefits include:   </div><div><ul><li>Medical  </li></ul></div><div><ul><li>Dental  </li></ul></div><div><ul><li>Vision </li></ul></div><div><ul><li>Paid Time Off (PTO)  </li></ul></div><div><ul><li>401K </li></ul></div></div><div>We are passionate makers and bold thought leaders. If you feel like us, grab this chance and be part of our community! &#34;Gucci is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, disability, race, ethnicity, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively, and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background. </div><div> </div><div>Our Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience.  If you are interested in applying for employment with us and require reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at <a href="mailto:name.nom&#64;kering.com" target="_blank">accessibility.americas&#64;gucci.com</a>.      </div><div>When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility need. Please only send inquiries concerning requests for reasonable accommodations.</div></div>

Founded in Florence, Italy, in 1921, Gucci is one of the world’s leading luxury brands. Under the leadership of President and CEO Francesca Bellettini and the artistic direction of Demna, the House continues to redefine luxury and fashion while celebrating creativity, Italian craftsmanship, and innovation.  

Gucci is part of the global luxury group Kering, which manages renowned Houses in fashion, leather goods, jewelry, and eyewear.

Role Mission As the Client Advisor, you are the Gucci brand ambassador responsible for achieving sales objectives by deepening client connections to Gucci and providing them with the best-in-class service, an elevated and unique experience, and strong client relationships. Key Accountabilities Client Journey <ul><li>Proactively engage and establish strong relationships with clients, making the client feel valued and at ease from the first point of contact by offering best-in-class service be it in- store or remotely. </li><li>Deliver a personalized, client-centric experience, fostering strong and lasting relationships to drive repeat business and enhance brand loyalty. </li><li>Build rapport with clients by discovering their needs and aspirations, creating connections and bonds, and demonstrating generosity and desire to exceed their expectations. </li><li>Develop client base by recruiting new clients and developing existing ones. </li><li>Leverage in-store technology to ensure every client’s experience is smooth, pleasant, and relevant. </li><li>Collect meaningful client information throughout the client journey to understand their preferences to customize the service provided to them. </li><li>Create and add value to the client’s experience by providing them with useful insights on local lifestyle trends (Theater, arts, travel, etc.).</li></ul>Sales Excellence <ul><li>Drive individual and collective sales results through monitoring KPIs and maximizing selling opportunities in-store and remotely. </li><li>Provide exceptional client experience, focusing on hospitality and elevation through selling skills, luxury gestures, and product rituals. </li><li>Use effective selling techniques in a natural, warm, and elevated manner to drive sales and a client-centric attitude. </li><li>Select the right products matched to client needs and benefits and effectively use cross and upselling techniques. </li><li>Proactively promote virtual appointments and distance sales by seeking to recruit clients to create selling opportunities. </li><li>Maintain a “One-Gucci-Client” perspective regardless of purchase location, on exchange, returns, repairs, and other such transactions that are critical to a positive client experience. </li><li>Guide and inspire the client to make the best possible decision to buy the right product. </li><li>Foster open and constructive communication with team members, being always collaborative and proposing effective solutions. </li></ul>Brand &amp; Product <ul><li>Using knowledge of Gucci and our products, engage with clients using storytelling, expert product knowledge, and honest styling advice to assist them in making informed purchasing decisions. </li><li>Proactively attend trainings to gain insights on product knowledge. </li><li>Ensure to be up to date on fashion trends and competitors (products, campaigns, fashion trends, services, etc.) and clients’ segmentation to come up with the best possible solutions for our clients. </li><li>Combines styling knowledge with the ability to offer products to best serve the client. </li><li>Embody Gucci&#39;s philosophy, values, and lifestyle with an enthusiastic attitude. </li><li>Operational Excellence </li><li>Actively participate in all store operations such as stock maintenance, stock inventories, etc. </li><li>Adhere to all policies and procedures with a focus on loss prevention and operational excellence. </li><li>Accurately process all POS transactions and ensure accurate capture of client information. </li><li>Contribute to upholding the visual display of all products following Gucci visual standards. </li><li>Follow Company grooming guidelines at all times and according to Gucci standards and policies. </li><li>Ensure optimal levels of products on the sales floor in line with corporate policies and procedures. </li><li>Manage general store administration and functionality. </li></ul>Key Requirements <ul><li>2&#43; years of luxury fashion sales experience and excellent track record, preferably in a similar role or customer service setting. </li><li>Proven ability to drive and exceed individual and store results and build lasting relationships with customers and colleagues. </li><li>High degree of ethics, professionalism, integrity, and ability to inspire trust and collaboration amongst colleagues. </li><li>Flexibility to work a retail schedule which will include evenings, weekends, and holidays. </li><li>Deep knowledge about and passion for fashion and luxury. </li><li>Excellent commercial awareness and client attitude. </li><li>High flexibility and ability to adapt to different clients and complex situations. </li><li>Strong communication skills. </li><li>Ability to work in a fast-moving and dynamic environment. </li></ul>Work Authorization<ul><li>Qualified candidates must have the proper work authorization to work in Canada</li></ul>We are passionate makers and bold thought leaders. If you feel like us, grab this chance and be part of our community! &#34;Gucci is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, disability, race, ethnicity, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively, and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background. AccessibilityOur Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience. If you are interested in becoming a Gucci Dream-maker and applying for employment and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at <a href="mailto:name.nom&#64;kering.com" target="_blank">accessibility.americas&#64;gucci.com</a>.  When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations.EOE M/D/F/V

Founded in Florence, Italy, in 1921, Gucci is one of the world’s leading luxury brands. Under the leadership of President and CEO Francesca Bellettini and the artistic direction of Demna, the House continues to redefine luxury and fashion while celebrating creativity, Italian craftsmanship, and innovation.  
Gucci is part of the global luxury group Kering, which manages renowned Houses in fashion, leather goods, jewelry, and eyewear.

Role MissionThe Senior Manager, Retail Client Engagement North, will lead planning and implementation of retail client development strategies across directly operated stores (DOS) and outlet locations that drive retention, elevation, and acquisition through exceptional relationship management and local market events to support key client moments and achieve overall targets. This role is responsible for translating Gucci America’s client engagement strategy in alignment with retail business objectives to create store-embedded client plans that directly impact sales. With a retail first mindset, the Senior Manager, Retail Client Engagement will coordinate the partnerships with Store Directors, retail leadership and corporate client engagement teams ensuring synergy and collaboration.Key AccountabilitiesClient Development – 50%<ul><li>Lead market store-specific strategy, planning and execution of client development activities aimed at full funnel retention, elevation, and acquisition in partnership with the corporate client and insights team;</li><li>Leverage client pyramid analysis at store level and client mapping to derive bottoms up retail plans designed to meet sales goals and client segment ambitions;</li><li>Regularly review client outreach achievement and tool usage to identify opportunities to close gaps with the sharing and embedding of best practices;</li><li>Work closely with respective corporate and field cross-functional teams to align on client goals and a 365 calendar to achieve annual client development plan, in cohesion with global and regional strategy;</li><li>Analyze performance and impact of client initiatives on client development and sales, analyze pre, during and post strategy to ensure each touchpoint opportunity is maximized for client engagement KPIs;</li><li>Collaborate with Retail Area Directors through regular touch bases while ensuring teams have structured time for strategy, plan development, and goal setting;</li><li>Travel to stores to support with the further growth within client development;</li><li>Lead and/or host regional calls with store teams to ensure clear communication around client direction and strategies, sharing all relevant client focuses;</li><li>Present monthly/quarterly business area performance results as it relates to client development focuses;</li><li>Identify store-specific opportunities to develop stronger training programs aimed to improve client development impact;</li><li>Create tourist development programs to engage and cultivate key local and international tourist groups during peak seasonal shopping periods.</li></ul>Client Relations – 25%<ul><li>Build expert knowledge and understanding of top client base in key doors;</li><li>Cultivate top clients and map to engage with the highest expression of the brand at local and international brand experiences;</li><li>Partner with corporate client relations team to manage and coordinate exceptional local and international experiences for clients;</li><li>Identify, develop, and action immersive personalized brand experiences tailored to top clients;</li><li>Manage, implement, and action top client seasonal gifting programs;</li><li>Develop partnerships with travel, hotel, and concierges to offer key services to drive acquisition and cultivation of VIP clients;</li><li>Attend events and network with clients at key functions, acting as a brand ambassador on behalf of Gucci Americas.</li></ul>Client Events – 25%<ul><li>Create and manage regional client engagement events calendar and budget in partnership with corporate client events team;</li><li>Develop and propose target client list based on event typology;</li><li>Work with regional retail and merchandising teams to manage the customer experience and end to end implementation of evergreen events that support specific selling initiatives such as high-end customization events (ex DIY/MTM/MTO and special orders);</li><li>Support store teams in developing new event initiatives subject to appropriate corporate approval;</li><li>Coordinate with corporate as needed for printing and mailing of invitations, client gifting gestures, catering, champagne, flowers etc.;</li><li>Oversee corporate identity preparation prior to in store events in accordance with corporate guidelines ensuring excellence in execution;</li><li>Manage vendor set up, store operational support, and event execution, with appropriate written and visual documentation, action planning, feedback and results shared weekly.</li></ul>Key Requirements<ul><li>Bachelor’s degree preferred;</li><li>5&#43; years of management experience in Retail, Marketing and/or Special Events, Hospitality or Consulting;</li><li>Proven ability in client management, exceptional relationship, and partnership management skills in a B2B and B2C environment;</li><li>Strong interpersonal and relationship building skills and experience to interact and work with VIP clients;</li><li>Exceptional appreciation and understanding of the luxury fashion industry;</li><li>Excellent written, verbal and presentation skills;</li><li>Command and knowledge of Microsoft PowerPoint, and Excel;</li><li>Experience with CRM Systems and Business Intelligence tools, such as Microstrategy, Siebel, Acxiom etc.;</li><li>Strategic, analytical and relationship building competencies required, with good knowledge of retail math;</li><li>Ability to outline a strategic plan, prioritize, and make recommendations;</li><li>Drive to lead a group of peers to drive recommendations into implementation plans;</li><li>Confidence presenting to senior management and assembling executive level communication;</li><li>Collaborative team player who enjoys working in a cross-functional team environment;</li><li>Ability to travel domestically and internationally up to 60% of the time.</li></ul>Work Authorization<ul><li>Qualified candidates must have the proper work authorization to work in the United States</li></ul>We are passionate makers and bold thought leaders. If you feel like us, grab this chance and be part of our community! &#34;Gucci is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, disability, race, ethnicity, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively, and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background. AccessibilityOur Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience.  If you are   interested in becoming a Gucci Dream-maker and applying for employment and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at <a href="mailto:name.nom&#64;kering.com" target="_blank">accessibility.americas&#64;gucci.com</a>.  When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations.Salary Range – Corporate FieldGUCCI includes a reasonable estimate of the salary or hourly rate range for this role. This takes into account the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. In addition, where a candidate falls within the disclosed range estimate may be dependent on the applicable geographic differential associated with the location in which the position may be filled.   A reasonable estimate of the current base salary range is $110,000 MIN USD to $135,000. EOE M/D/F/V

<div>Role MissionAs the Client Advisor, you are the Gucci brand ambassador responsible for achieving sales objectives by deepening client connections to Gucci and providing them with the best-in-class service, elevated and unique experience, and strong client relationships.  </div><div> </div>Client Journey <ul><li>Proactively engage and establish strong relationships with clients, making the client feel valued and at ease from the first point of contact by offering best-in-class service be it in-store or remotely.  </li><li>Deliver a personalized, client-centric experience, fostering strong and lasting relationships to drive repeat business and enhance brand loyalty. </li><li>Build rapport with clients by discovering their needs and aspirations, creating connections and bonds, and demonstrating generosity and desire to exceed their expectations.  </li><li>Develop client base by recruiting new clients and developing existing ones.  </li><li>Leverage in-store technology to ensure every client’s experience is smooth, pleasant, and relevant. </li><li>Collect meaningful client information throughout the client journey to understand their preferences to customize the service provided to them.  </li><li>Create and add value to the client’s experience by providing them with useful insights on local lifestyle trends (Theater, arts, travel, etc…). </li></ul>  Sales Excellence <ul><li>Drive individual and collective sales results and maximize selling opportunities in-store and remotely.  </li><li>Provide exceptional client experience, focusing on hospitality and elevation through selling skills, luxury gestures, and product rituals. </li><li>Use effective selling techniques in a natural, warm, and elevated manner to drive sales and a client-centric attitude. </li><li>Select the right products matched to client needs and benefits and effectively use cross and upselling techniques.  </li><li>Proactively promote virtual appointments and distance sales by seeking to recruit clients to create selling opportunities.  </li><li>Maintain a “One-Gucci-Client” perspective regardless of purchase location, on exchange, returns, repairs, and other such transactions that are critical to a positive client experience.  </li><li>Guide and inspire the client to make the best possible decision to buy the right product.  </li><li>Foster open and constructive communication with team members, being always collaborative and proposing effective solutions. </li></ul>Brand &amp; Product <ul><li>Using knowledge of Gucci and our products, engage with the clients using storytelling, expert product knowledge, and honest styling advice to assist them in making informed purchasing decisions. </li><li>Proactively attend trainings to gain insights on product knowledge and selling techniques.  </li><li>Ensure to be up-to-date knowing fashion trends and competitors (products, campaigns, fashion trends, services, etc) and clients’ segmentation to come up with the best possible solutions for our clients.  </li><li>Combines styling knowledge with the ability to offer products to best serve the client.  </li><li>Embody Gucci&#39;s philosophy, values, and lifestyle with an enthusiastic attitude. </li></ul>Operational Excellence <ul><li>Actively participate in all store operations such as stock maintenance, stock inventories, etc.  </li><li>Adhere to all policies and procedures with a focus on loss prevention and operational excellence. </li><li>Accurately process all POS transactions and ensure accurate capture of client information.  </li><li>Contribute to upholding the visual display of all products following Gucci visual standards. </li><li>Follow Company grooming at all times and according to Gucci standards and policies. </li><li>Ensure optimal levels of products on the sales floor in line with corporate policies and procedures. </li><li>Manage general store administration and functionality.  </li></ul>Requirements <ul><li>2&#43; years of luxury fashion sales experience and excellent track record, preferably in a similar role or customer service setting. </li><li>Proven ability to drive and exceed individual and store results and build lasting relationships with customers and colleagues. </li><li>High degree of ethics, professionalism, integrity, and ability to inspire trust and collaboration amongst colleagues.  </li><li>Flexibility to work a retail schedule which will include evenings, weekends, and holidays. </li><li>Deep knowledge about and passion for fashion and luxury. </li><li>Excellent commercial awareness and client attitude. </li><li>High flexibility and ability to adapt to different clients and complex situations.  </li><li>Strong communication skills.  </li><li>Ability to work in a fast-moving and dynamic environment. </li></ul>We are passionate makers and bold thought leaders. If you feel like us, grab this chance and be part of our community! &#34;Gucci is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, disability, race, ethnicity, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively, and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background. Work Authorization<ul><li>Qualified candidates must have the proper work authorization to work in Canada</li></ul>AccessibilityOur Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience.  If you are interested in applying for employment with us and require reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at <a href="mailto:name.nom&#64;kering.com" target="_blank">accessibility.americas&#64;gucci.com</a>.      When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility need. Please only send inquiries concerning requests for reasonable accommodations.”  Salary Range – Vancouver, British ColumbiaFor individuals assigned and/or hired to work in British Columbia, GUCCI includes a reasonable estimate of the salary or hourly rate range for this role. This considers the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. In addition, where a candidate falls within the disclosed range estimate may be dependent on the applicable geographic differential associated with the location in which the position may be filled.A reasonable estimate of the current base salary range is $19/hour CAD.EOE M/D/F/V

Role MissionThe goal for the Retail Merchandise Manager is to take categories and stores within the Western market to full potential and deliver a unique client experience through a 360-degree approach. This role is meant to ensure that all cross-functional teams think and act like merchants. The Merchandise Manager will help to shorten the distance between the regional corporate offices and the stores. This role is responsible for providing market expertise and providing feedback to influence the assortments for West stores in collaboration with buyers. They will work closely with Retail, Visual and the buying office to ensure individual market needs; Retail KPI’s, visual standards and financial goals are met. Communicate frequently with buying and retail teams to support and execute key strategies and decisions made in market while also ensuring these are reflected on the selling floor. Build strong partnerships with members of other cross-functional teams such as CRM, Inventory Planning, Events and Marketing.  Recommend actions against results and follow through on executing these actions. Coordinates daily activities across cross-functional team members.Key AccountabilitiesRetail Support<ul><li>Ensure all West stores are visited with frequent cadence and all LA Metro stores visited weekly;</li><li>Continuous sharing of information to guarantee alignment of cross functional partners;</li><li>Create quarterly store visit calendar considering all other major activities (ex. Buying campaigns, Seasonal Product Trainings, SMMs etc.);</li><li>Define monthly goals and topics to be addressed during weekly meetings;<ul><li>Product training</li><li>Major visual merchandising display rotations</li><li>Planned retail activities/retail tool roll outs.</li><li>Special events</li></ul></li></ul><ul><li>Leverage reporting to be used before and during store visits to identify critical issues and opportunities for improvement;</li><li>RDM 2.0 standard reports by store;</li><li>LUCE: performance by category/typology, best/worst sellers, retail KPIs evolution, clientele analysis;</li><li>ELITE Surveys;</li><li>Identify critical areas/opportunities to address based on business performance analysis;</li><li>Follow-up on actions implemented/to be implemented and define tasks and responsibilities;</li><li>Participate in morning briefing meetings and give a general overview of the business performance and consequent points of attention for the day;</li><li>Create team building activities to build strong relationships with sales associates;</li><li>Host in-store walk throughs of all departments with retail and visual teams;</li><li>Complete store visit check list and communicate with cross-functional teams to address short and long-term actions;</li><li>Foster understanding of local market needs and segmentation by eliciting feedback through constant collaborative communication with retail teams;</li><li>Support and participate in in-store activities and events to increase customer loyalty;</li><li>Frequent communication of new product arrivals and business trends.</li></ul>Training Support<ul><li>Deliver a weekly in-store training on a specific product or set of products to enhance client advisors’ product knowledge;</li><li>Provide small training sessions during morning briefing, at the end of day or on a one-to-one basis;</li><li>Support selling-ceremony enhancement trainings such as, but not limited to 4 To the Floor.</li></ul>Visual Support<ul><li>Attend and lead collaboration with retail and visual merchandising to ensure the most optimal floorsets ;</li><li>Enhance the visual display to better serve the local or tourist clients and maximize category potential;</li><li>Create consistency and maintain visual display in line with WW guidelines, business strategy and stock availability;</li><li>Ensure that new arrivals are on display;</li><li>Identify cross selling opportunities in terms of visual display to facilitate the store to maximize retail KPI’s.</li></ul>Stock Productivity and Proximity<ul><li>Improve stock productivity to improve overall store newness sell thru;</li><li>Review store product category zoning, visual display space dedicated and key focuses based on sales and current inventory;</li><li>Push slow movers by ensuring a strong display;</li><li>Gather qualitative feedback on the new collections, best sellers, and slow movers;</li><li>Update store on the upcoming deliveries and update inventory planning on major stock out issue;</li><li>Ensure adequate assortment to fully exploit the potential of special events;</li><li>Ensure BOH is efficiently organized and that the products are well stored and protected;</li><li>Maximize potential of proximity stock and FOH drawers;</li><li>Maximize cross selling opportunities through a dedicated organization of the BOH.</li></ul>Clienteling and Customer Experience<ul><li>Observe clients in the store in terms of traffic flows, clientele profiles and selling ceremony;</li><li>Fine-tune assortments based on the specific clientele profiles to maximize the potential of the categories and increase retention;</li><li>Get an in-depth knowledge of the VIGs of the store and their purchasing habits;</li><li>Review store environment from a client’s perspective to identify potential improvements in terms of fixtures or layout (seating, lighting, etc.);</li><li>Support the team in ensuring a client matching experience and enhance retention through clienteling activities (OTOs etc.);</li><li>Work closely with CRM and Special Events teams to ensure seamless execution of client facing events or brand initiatives;</li><li>Ensure the development, implementation, and execution of company CRM initiatives by providing action plans to the team.</li></ul>Competitive Landscape<ul><li>Dedicate time to visit the stores of key competitors in the area/mall to analyze their assortment, clientele traffic and profile, in store activities to identify potential areas of improvement for Gucci;</li><li>Study and report on competitors pricing, product, and merchandising presentation strategies;</li><li>Report local market trends to regional buyers.</li></ul>Reporting / Results Tracking and Monitoring<ul><li>Deliver both qualitative and quantitative feedback monthly to all cross functional teams;</li><li>Monitor evolution of pre-defined metrics for West stores vs. other stores within the region;</li><li>Evolution of the performance by category (and/or by typology, function, line based on the actions implemented);</li><li>Evolution of KPIs in terms of cross selling, UPT, average ticket, AUR, conversion, retention, % VIGs;</li><li>Set cross-functional monthly meetings key stakeholders (ex. Store planning, HR, operations etc.) and all category buyers to share;</li><li>Best practices in terms of actions put in place for stores and which have delivered strong positive results to evaluate roll out to other stores.</li></ul>Buying Support<ul><li>Align with buyers prior to market on the specific needs in terms of assortment by store/by category;</li><li>Host roundtable to present to the buyer a recap of the key insights by store in terms of client profile and assortment needs;</li><li>Create client book prior to market for the top customers of the stores with purchasing history, sizing, and any detail which could help the category buyer address his/her needs during buying campaign;</li><li>During market, actively participate to all categories in-depth presentations, walk-throughs, reviews, and selection for most if not all categories;</li><li>Discuss at the end of season across all categories what worked/what didn’t work, main reason and realign on next seasons buying strategy.</li></ul>Key Requirements<ul><li>Bachelor’s degree in Fashion, Business, Finance, or related discipline desired;</li><li>A minimum of 4-5 years of relevant buying experience gained within a fashion and/or luxury environment;</li><li>Experience in managing and developing a team;</li><li>Advanced proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook;</li><li>Flexibility to travel with short notice and to work a demanding schedule, which can include on an adhoc basis: evenings, weekends, and holidays.</li></ul>Work Authorization<ul><li>Qualified candidates must have the proper work authorization to work in the United States</li></ul>We are passionate makers and bold thought leaders. If you feel like us, grab this chance and be part of our community! &#34;Gucci is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, disability, race, ethnicity, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively, and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background. AccessibilityOur Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience.  If you are   interested in becoming a Gucci Dream-maker and applying for employment and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at <a href="mailto:name.nom&#64;kering.com" target="_blank">accessibility.americas&#64;gucci.com</a>.  When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations.Salary Range – California For individuals assigned and/or hired to work in California, GUCCI includes a reasonable estimate of the salary or hourly rate range for this role. This takes into account the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. In addition, where a candidate falls within the disclosed range estimate may be dependent on the applicable geographic differential associated with the location in which the position may be filled.   A reasonable estimate of the current base salary range is $120,000 to $135,000.   Eligible employees may also participate in an employee benefits program as well as an incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Benefits include:   <ul><li>Medical  </li></ul><ul><li>Dental  </li></ul><ul><li>Vision </li></ul><ul><li>Paid Time Off (PTO)  </li></ul><ul><li>401K </li></ul>  EOE M/D/F/V

Role MissionAs a strategic business partner, the Director, Visual Merchandising – South, based in Miami, Florida, is responsible for leading the regional visual merchandising function across FL, TX, and CO ensuring consistent translation of Gucci’s global creative vision into elevated in store experiences.  The role oversees the South region un partnership with cross functional regional business partners, Global VM and Corporate teams to align global guidelines with local business objectives. Key Accountabilities<ul><li>Strategic Leadership: Lead and mentor the regional Visual Merchandising team to deliver elevated, brand-right executions across all boutiques and shop-in-shops, ensuring alignment with corporate and global VM standards.</li><li>Business Partnership: Function as a key liaison between retail operations, corporate visual, and regional leadership, driving alignment on seasonal strategies, performance insights, and localized execution opportunities.</li><li>Budget &amp; Resource Management: Oversee and manage regional travel and schedule, ensuring efficient allocation of resources, cost optimization, and adherence to corporate financial guidelines.</li><li>Multi-Store Excellence: Ensure consistency, agility, and commercial impact across all stores in the region, adapting global directives to reflect local market opportunities, client behaviors, and space configurations.</li><li>Visual Strategy Execution: Oversee all window installations, in-store displays, and event merchandising to ensure creative excellence and business relevance.</li><li>Global Communication: Partner with corporate VM and Global teams to provide regional insights, share best practices, and communicate field realities that inform global strategies and needs.</li><li>Training &amp; Development: Continuously coach and develop the regional VM team to uphold brand standards, operational efficiency, and creative innovation.</li><li>Cross-Functional Collaboration: Collaborate with VP &amp; Retail Area Directors, Store Directors, Merchandising, Store Planning &amp; Facilities, Client Events, and Visual teams to ensure alignment on product launches, campaign activations, and commercial priorities.</li><li>Competitive Awareness: Maintain knowledge of industry trends and competitor activity to inform strategy and identify opportunities for enhancement.</li></ul>Key Requirements<ul><li>Minimum 8–10 years of experience in Visual Merchandising, preferably within luxury retail or fashion.</li><li>Proven multi-store management experience, including oversight of diverse market dynamics and business models.</li><li>Demonstrated leadership in developing high-performing teams and leading through influence.</li><li>Strong business acumen with the ability to manage budgets and assess ROI on visual investments</li><li>Exceptional communication skills, capable of engaging with global stakeholders and regional teams.</li><li>Strong organizational skills with the ability to balance creative execution and commercial objectives.</li><li>Ability to perform effectively in a highly dynamic and priority driven business needs environment.</li><li>Proficiency in PowerPoint, excel, technical, photography, and visual presentation tools.</li><li>Flexibility to travel extensively and work non-traditional hours as needed.</li></ul>Work Authorization<ul><li>Qualified candidates must have the proper work authorization to work in the United States</li></ul>We are passionate makers and bold thought leaders. If you feel like us, grab this chance and be part of our community! &#34;Gucci is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, disability, race, ethnicity, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively, and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background. AccessibilityOur Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience.  If you are   interested in becoming a Gucci Dream-maker and applying for employment and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at <a href="mailto:name.nom&#64;kering.com" target="_blank">accessibility.americas&#64;gucci.com</a>.  When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations.Salary Range – Corporate Field PositionsFor individuals assigned and/or hired to work in corporate field positions, GUCCI includes a reasonable estimate of the salary or hourly rate range for this role. This considers the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. In addition, where a candidate falls within the disclosed range estimate may be dependent on the applicable geographic differential associated with the location in which the position may be filled. A reasonable estimate of the current base salary range is $135K - $150K.  EOE M/D/F/V

Role MissionThe Gucci Digital Merchandising Manager will oversee product related activities for Gucci.com within the America’s region to reach the full business potential in each category while communicating a consistent brand and product story to our clients. The Digital Merchandising Manager will be part of the regional digital team but will partner closely with the omnichannel merchandising team in addition to the entire merchandising team. The Digital Merchandising Manager plays a critical role ensuring product and assortment strategies are optimized to achieve business goals.Key Accountabilities<ul><li>Partner closely with merchandising to drive assortment congruency on Gucci.com and provide digital context and expertise to seasonal buys to support the full business potential; </li><li>Analyze product and client performance to identify business opportunities and needs across all categories;</li><li>Partner with Inventory Planning to align stock needs, fueling performance of top-selling products through stock movements to maximize sales across digital channels;</li><li>Place sample orders for the Gucci Live showroom, aligning investments with market-specific client needs to support digital clienteling and drive sales;</li><li>Regularly optimize categorization, navigation, and on-site search, based on trending key words, product trends and SEO recommendations;</li><li>Manage weekly product activations and proactively manage activation of omni assortment styles;</li><li>Identify top performers across both retail and eCommerce channels and develop action-oriented strategies for areas of digital opportunities;</li><li>Communicate with operations, sales, and customer service with regards to site, product, and promotion updates;</li><li>Lead the digital team in all launches, collaborating with the global team in fine tuning site experiences and content to ensure best customer experience;</li><li>Analyze all product performance to identify opportunities and strategize areas to grow;</li><li>Lead cross-functional partners in 360 product kick-off meetings to provide direction on merchandising strategies, unifying teams toward a common goal of digital growth;</li><li>Consult with regional merchandising and content teams to develop regional sizzle moments in addition to key branding moments;</li><li>Leverage key investment strategy and product launches to partner with marketing and eCard teams on key initiatives;</li><li>Partner with Brand Engagement to ensure merchandising objectives are supported by marketing tactics.</li></ul>Key Requirements<ul><li>Bachelor’s degree in business or related field desired;</li><li>3-5 years of experience in eCommerce, and/or Digital Merchandising;</li><li>A passion for the fashion industry with strong product knowledge and understanding of eCommerce;</li><li>Strong business acumen and analytical skills;</li><li>Expertise in Excel, Google Analytics preferred;</li><li>Hands on approach and a strong ability to work cross-functionally in a collaborative manner;</li><li>Able to interact with flexibility and diplomacy with key stakeholders;</li><li>Proven ability to manage multiple projects/ initiatives and set team priorities;</li><li>Pro-active, creative problem solver;</li><li>Strong communication and presentation skills.</li></ul>Work Authorization<ul><li>Qualified candidates must have the proper work authorization to work in the United States</li></ul>We are passionate makers and bold thought leaders. If you feel like us, grab this chance and be part of our community! &#34;Gucci is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, disability, race, ethnicity, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively, and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background. AccessibilityOur Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience.  If you are   interested in becoming a Gucci Dream-maker and applying for employment and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at <a href="mailto:name.nom&#64;kering.com" target="_blank">accessibility.americas&#64;gucci.com</a>.  When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations.Salary Range – New Jersey (incl Jersey City) For individuals assigned and/or hired to work in New Jersey, GUCCI includes a reasonable estimate of the salary or hourly rate range for this role. This considers the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. In addition, where a candidate falls within the disclosed range estimates may be dependent on the applicable geographic differential associated with the location in which the position may be filled.   A reasonable estimate of the current base salary range is $103,500 to $115,000.  Eligible employees may also participate in an employee benefits program.  Benefits include:   <ul><li>Medical  </li></ul><ul><li>Dental  </li></ul><ul><li>Vision  </li></ul><ul><li>Paid Time Off (PTO)  </li></ul><ul><li>401K </li></ul>Additional compensation may include commissions for eligible employees, subject to any then in-effect commission program. Eligible employees may also participate in an employee benefits program as well as other incentive program(s), subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. EOE M/D/F/V<div><div><div></div></div></div>

<div><div>Role Mission </div><div>As the Senior Client Advisor, you are the Gucci brand ambassador responsible for achieving sales objectives by deepening client connections to Gucci by providing every client with best-in-class service, elevated and unique experience, and strong client relationships. You aspire to step into the sphere of store leadership by supporting certain activities related to management and store functions. </div><div>Key Accountabilities  </div><div>Client Journey </div><div><ul><li>Proactively engage and establish strong relationships with clients, making the client feel valued and at ease from the first point of contact by offering best-in-class service be it in-store or remotely.  </li></ul></div><div><ul><li>Deliver a personalized, client-centric experience, fostering strong and lasting relationships to drive repeat business and enhance brand loyalty. </li></ul></div><div><ul><li>Build rapport with clients by discovering their needs and aspirations, creating connections and bonds, and demonstrating generosity and desire to exceed their expectations.  </li></ul></div><div><ul><li>Develop client base by recruiting new clients and developing existing ones to the top tier of the segmentation.  </li></ul></div><div><ul><li>Leverage in-store technology to ensure every client’s experience is smooth, pleasant, and relevant. </li></ul></div><div><ul><li>Collect meaningful client information throughout the client journey to understand their preferences to customize the service provided to them.  </li></ul></div><div><ul><li>Create and add value to the client’s experience by providing them with useful insights on local lifestyle trends (Theater, arts, travel, etc…). </li></ul></div><div> </div><div>Sales Excellence </div></div><div><div><ul><li>Drive individual and collective sales results through monitoring KPIs and maximizing selling opportunities in-store and remotely.  </li></ul></div><div><ul><li>Provide exceptional client experience, focusing on hospitality and elevation through selling skills, luxury gestures, and product rituals. </li></ul></div><div><ul><li>Use effective selling techniques in a natural, warm, and elevated manner to drive sales and a client-centric attitude. </li></ul></div><div><ul><li>Select the right products matched to client needs and benefits and effectively use cross and upselling techniques.  </li></ul></div><div><ul><li>Proactively promote virtual appointments and distance sales by seeking to recruit clients to create selling opportunities.  </li></ul></div><div><ul><li>Maintain a “One-Gucci-Client” perspective regardless of purchase location, on exchange, returns, repairs, and other such transactions that are critical to a positive client experience.  </li></ul></div><div><ul><li>Guide and inspire the client to make the best possible decision to buy the right product.  </li></ul></div><div><ul><li>Foster open and constructive communication with team members, being always collaborative and proposing effective solutions. </li></ul></div><div><ul><li>Assist, as the first point of contact, in resolving common client issues and needs.  </li></ul></div><div> </div><div>Brand &amp; Product  </div><div><ul><li>Using knowledge of Gucci and our products, engage with the clients using storytelling, expert product knowledge, and honest styling advice to assist them in making informed purchasing decisions. </li></ul></div><div><ul><li>Proactively attend trainings to gain insights on product knowledge and selling techniques. </li></ul></div><div><ul><li>Ensure to be up-to-date knowing fashion trends and competitors (products, campaigns, fashion trends, services, etc) and clients’ segmentation to come up with the best possible solutions for our clients.  </li></ul></div><div><ul><li>Combines styling knowledge with the ability to offer products to best serve the client.  </li></ul></div><div><ul><li>Embody Gucci&#39;s philosophy, values, and lifestyle with an enthusiastic attitude. </li></ul></div><div><ul><li>Support for a consistent and branded onboarding experience for new Client Advisors and support on facilitating training in collaboration with store management to ensure brand initiatives are understood (in case of a needed support on this management function).  </li></ul></div><div> </div><div>Operational Excellence </div><div><ul><li>Actively participate in all store operations such as stock maintenance, stock inventories, and general store administration activities.  </li></ul></div></div><div><div><ul><li>Adhere to all policies and procedures with a focus on loss prevention and operational excellence. </li></ul></div><div><ul><li>Accurately process all POS transactions and ensure accurate capture of client information.  </li></ul></div><div><ul><li>Contribute to upholding the visual display of all products following Gucci visual standards. </li></ul></div><div><ul><li>Follow Company grooming at all times and according to Gucci standards and policies. </li></ul></div><div><ul><li>Ensure optimal levels of products on the sales floor in line with corporate policies and procedures. </li></ul></div><div><ul><li>Manage general store administration and functionality. </li></ul></div><div><ul><li>Perform management functions at the POS, inclusive of approval of client returns and exchanges (in case of a needed support on this management function). </li></ul></div><div><ul><li>Able to perform opening and closing procedures, inclusive of securing of assets such as safe combinations and keys to store (in case of a needed support on this management function). </li></ul></div><div> </div><div>Requirements </div><div><ul><li>4&#43; years of luxury fashion sales experience and excellent track record, preferably in a similar role or customer service setting. </li></ul></div><div><ul><li>Passion and natural interest in relationship building and people engagement.  </li></ul></div><div><ul><li>High degree of ethics, professionalism, integrity, and ability to inspire trust and influence a team. </li></ul></div><div><ul><li>Proven ability to perform certain complex tasks with accuracy and commitment.   </li></ul></div><div><ul><li>Proven ability to collaborate with teammates and act as a role model.  </li></ul></div><div><ul><li>Proven ability to drive and exceed individual and store results and build lasting relationships with customers and colleagues. </li></ul></div><div><ul><li>Deep knowledge about and passion for fashion and luxury. </li></ul></div><div><ul><li>Flexibility to work a retail schedule which will include evenings, weekends, and holidays. </li></ul></div><div><ul><li>Excellent commercial awareness and client attitude. </li></ul></div></div><div><div><ul><li>High flexibility and ability to adapt to different clients and complex situations.  </li></ul></div><div><ul><li>Strong communication skills, internally and externally.   </li></ul></div><div><ul><li>Ability to work in a fast-moving and dynamic environment. </li></ul></div><div> </div><div>We are passionate makers and bold thought leaders. If you feel like us, grab this chance and be part of our community! &#34;Gucci is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, disability, race, ethnicity, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively, and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background. </div><div> </div><div>Our Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience.  If you are interested in applying for employment with us and require reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at <a href="mailto:name.nom&#64;kering.com" target="_blank">accessibility.americas&#64;gucci.com</a>.      </div><div>When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility need. Please only send inquiries concerning requests for reasonable accommodations.</div></div>

<div><div><div><div>Role MissionThe Gucci In-Store Visual Merchandiser – Rodeo Drive Beverly Hills is responsible for implementing and maintaining all visual directives and standards for interior merchandising, windows, and in store special events which follow the worldwide guidelines on the store location. Key Accountabilities<ul><li>Implement and maintain visual displays and visual merchandising standards to ensure the best store environment is cultivated for the client, while maximizing sell thru opportunities;</li><li>Follow all visual directives when executing store set-ups, adapting and/or substituting in a brand appropriate manner as required to make cohesive brand statements that follow current seasons’ creative direction;</li><li>Provide timely PowerPoint recaps of the store’s visual merchandising to be shared with appropriate stakeholders;</li><li>Ongoing training of store associates in visual merchandising standards;</li><li>In partnership with Visual Merchandising Director, execute window changes as directed;</li><li>Maintain awareness of store performance and partner with Store Director and Visual Merchandising Director to continuously monitor visual merchandising productivity and opportunities;</li><li>Remain aware of the competition in the marketplace in retail/visual merchandising industry standards;</li><li>Partner with the Store Directors to effectively support current business trends with all visual needs as they arise;</li><li>Minimal travel as needed throughout LA market to support team. </li></ul>Key Requirements<ul><li>Minimum 2&#43; years of visual merchandising experience;</li></ul><ul><li>Multi store experience preferred but not required;</li><li>Must be self-motivated, detail oriented and possess excellent time management skills;</li><li>Comfortable working in a fast-paced environment with ever changing priorities; </li><li>Flexibility to work a retail schedule which will include evenings, weekends, and holidays and availability to work overnights to meet urgent deadlines; </li><li>Proficiency with PowerPoint and basic photography skills;</li><li>Candidate must be open to very light travel within the larger LA market.</li></ul>Key Pillars for Ways of Working<ul><li>Execute the mission of the role with a Radically Client-Centric mindset;</li><li>Approach activities and relationships with a methodology that promotes Flat, Connected and Fast ways of collaborative working;</li><li>Be Relentlessly Creative and approach challenges with an innovative mindset;</li><li>Demonstrate that Everyone is an Owner through thoughts, actions, and behaviors.</li></ul>Key Behaviors to Amplify What We DoExploreConsiderate Thinker<ul><li>Sees the big picture and understands how own actions and decisions impact others and the organization as a whole</li></ul>Solutions Developer<ul><li>Actively scans the environment for new approaches, blending different ideas to come with creative yet effective solutions</li></ul>DeliverAccountable Achiever<ul><li>Actively gets things done, raising the bar for performance, and taking accountability for own actions</li></ul>Agile Advocate<ul><li>Driven by the sense of urgency, promotes change and takes smart risks in pursuit of goals</li></ul>ConnectConnection Builder <ul><li>Builds trust-based relationships across boundaries and encourages collaboration</li><li>Adapts own style to communicate impactfully</li></ul>People Enabler<ul><li>Empowers others by providing autonomy and encouraging self-expression, valuing, and amplifying each person’s uniqueness</li></ul>BuildContinuous Learner <ul><li>Is self-aware, curious to learn and seeks feedback from others to continuously grow, always putting improvement over comfort</li></ul>Talent Builder <ul><li>Provides constructive and on-going feedback, coaches and helps others to achieve their full potential</li></ul>Salary Range – California </div><div> </div><div>For individuals assigned and/or hired to work in California, GUCCI includes a reasonable estimate of the salary or hourly rate range for this role. This takes into account the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. In addition, where a candidate falls within the disclosed range estimate may be dependent on the applicable geographic differential associated with the location in which the position may be filled.   </div><div> </div><div>A reasonable estimate of the current base salary range is $38.94 USD to $43.26 USD. </div><div>Eligible employees may also participate in an employee benefits program as well as an incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. </div><div>Benefits include:   </div><div><ul><li>Medical  </li></ul></div><div><ul><li>Dental  </li></ul></div><div><ul><li>Vision </li></ul></div><div><ul><li>Paid Time Off (PTO)  </li></ul></div><div><ul><li>401K </li></ul></div>We are passionate makers and bold thought leaders. If you feel like us, grab this chance and be part of our community! &#34;Gucci is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, disability, race, ethnicity, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively, and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background. </div><div> </div><div>Our Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience.  If you are interested in applying for employment with us and require reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at <a href="mailto:name.nom&#64;kering.com" target="_blank">accessibility.americas&#64;gucci.com</a>.      </div><div>When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility need. Please only send inquiries concerning requests for reasonable accommodations.</div></div></div>

Founded in Florence, Italy, in 1921, Gucci is one of the world’s leading luxury brands. Under the leadership of President and CEO Francesca Bellettini and the artistic direction of Demna, the House continues to redefine luxury and fashion while celebrating creativity, Italian craftsmanship, and innovation

Gucci is part of the global luxury group Kering, which manages renowned Houses in fashion, leather goods, jewelry, and eyewear.

<div>Role Mission </div><div><div> </div><div>As the Client Advisor, you are the Gucci brand ambassador responsible for achieving sales objectives by deepening client connections to Gucci and providing them with the best-in-class service, elevated and unique experience, and strong client relationships.  </div><div> </div><div>Key Accountabilities </div><div>Client Journey  </div><div><ul><li>Proactively engage and establish strong relationships with clients, making the client feel valued and at ease from the first point of contact by offering best-in-class service be it in-store or remotely.  </li></ul></div><div><ul><li>Deliver a personalized, client-centric experience, fostering strong and lasting relationships to drive repeat business and enhance brand loyalty. </li></ul></div><div><ul><li>Build rapport with clients by discovering their needs and aspirations, creating connections and bonds, and demonstrating generosity and desire to exceed their expectations.  </li></ul></div><div><ul><li>Develop client base by recruiting new clients and developing existing ones.  </li></ul></div><div><ul><li>Leverage in-store technology to ensure every client’s experience is smooth, pleasant, and relevant. </li></ul></div><div><ul><li>Collect meaningful client information throughout the client journey to understand their preferences to customize the service provided to them.  </li></ul></div><div><ul><li>Create and add value to the client’s experience by providing them with useful insights on local lifestyle trends (Theater, arts, travel, etc…). </li></ul></div><div>  </div><div>Sales Excellence </div><div><ul><li>Drive individual and collective sales results and maximize selling opportunities in-store and remotely.  </li></ul></div><div><ul><li>Provide exceptional client experience, focusing on hospitality and elevation through selling skills, luxury gestures, and product rituals. </li></ul></div><div><ul><li>Use effective selling techniques in a natural, warm, and elevated manner to drive sales and a client-centric attitude. </li></ul></div><div><ul><li>Select the right products matched to client needs and benefits and effectively use cross and upselling techniques.  </li></ul></div><div><ul><li>Proactively promote virtual appointments and distance sales by seeking to recruit clients to create selling opportunities.  </li></ul></div></div><div><div><ul><li>Maintain a “One-Gucci-Client” perspective regardless of purchase location, on exchange, returns, repairs, and other such transactions that are critical to a positive client experience.  </li></ul></div><div><ul><li>Guide and inspire the client to make the best possible decision to buy the right product.  </li></ul></div><div><ul><li>Foster open and constructive communication with team members, being always collaborative and proposing effective solutions. </li></ul></div><div> </div><div>Brand &amp; Product  </div><div><ul><li>Using knowledge of Gucci and our products, engage with the clients using storytelling, expert product knowledge, and honest styling advice to assist them in making informed purchasing decisions. </li></ul></div><div><ul><li>Proactively attend trainings to gain insights on product knowledge and selling techniques.  </li></ul></div><div><ul><li>Ensure to be up-to-date knowing fashion trends and competitors (products, campaigns, fashion trends, services, etc) and clients’ segmentation to come up with the best possible solutions for our clients.  </li></ul></div><div><ul><li>Combines styling knowledge with the ability to offer products to best serve the client.  </li></ul></div><div><ul><li>Embody Gucci&#39;s philosophy, values, and lifestyle with an enthusiastic attitude. </li></ul></div><div> </div><div>Operational Excellence </div><div><ul><li>Actively participate in all store operations such as stock maintenance, stock inventories, etc.  </li></ul></div><div><ul><li>Adhere to all policies and procedures with a focus on loss prevention and operational excellence. </li></ul></div><div><ul><li>Accurately process all POS transactions and ensure accurate capture of client information.  </li></ul></div><div><ul><li>Contribute to upholding the visual display of all products following Gucci visual standards. </li></ul></div><div><ul><li>Follow Company grooming at all times and according to Gucci standards and policies. </li></ul></div><div><ul><li>Ensure optimal levels of products on the sales floor in line with corporate policies and procedures. </li></ul></div><div><ul><li>Manage general store administration and functionality.  </li></ul></div><div> </div></div><div><div>Requirements </div><div><ul><li>2&#43; years of luxury fashion sales experience and excellent track record, preferably in a similar role or customer service setting. </li></ul></div><div><ul><li>Proven ability to drive and exceed individual and store results and build lasting relationships with customers and colleagues. </li></ul></div><div><ul><li>High degree of ethics, professionalism, integrity, and ability to inspire trust and collaboration amongst colleagues.  </li></ul></div><div><ul><li>Flexibility to work a retail schedule which will include evenings, weekends, and holidays. </li></ul></div><div><ul><li>Deep knowledge about and passion for fashion and luxury. </li></ul></div><div><ul><li>Excellent commercial awareness and client attitude. </li></ul></div><div><ul><li>High flexibility and ability to adapt to different clients and complex situations.  </li></ul></div><div><ul><li>Strong communication skills.  </li></ul></div><div><ul><li>Ability to work in a fast-moving and dynamic environment. </li></ul></div><div><div>Salary Range – California </div><div> </div><div>For individuals assigned and/or hired to work in California, GUCCI includes a reasonable estimate of the salary or hourly rate range for this role. This takes into account the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. In addition, where a candidate falls within the disclosed range estimate may be dependent on the applicable geographic differential associated with the location in which the position may be filled.   </div><div> </div><div>A reasonable estimate of the current base salary range is $16.90 USD to $18.00 USD. </div><div>Eligible employees may also participate in an employee benefits program as well as an incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. </div><div>Benefits include:   </div><div><ul><li>Medical  </li></ul></div><div><ul><li>Dental  </li></ul></div><div><ul><li>Vision </li></ul></div><div><ul><li>Paid Time Off (PTO)  </li></ul></div><div><ul><li>401K </li></ul></div>We are passionate makers and bold thought leaders. If you feel like us, grab this chance and be part of our community! &#34;Gucci is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, disability, race, ethnicity, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively, and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background. </div><div> </div><div>Our Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience.  If you are interested in applying for employment with us and require reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at <a href="mailto:name.nom&#64;kering.com" target="_blank">accessibility.americas&#64;gucci.com</a>.      </div><div>When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility need. Please only send inquiries concerning requests for reasonable accommodations</div></div>

Your opportunity You will have the opportunity to contribute to the launch and activation of Smart Glasses, at the crossroads of luxury, innovation, and advanced technology.In this role, you will orchestrate Go-To-Market strategies, ensuring the successful introduction of new products across multiple markets and channels. You will act as a central connector between product, marketing, retail, and commercial teams, translating product capabilities into clear, compelling market propositions.You will be immersed in the latest trends shaping wearables, AI-driven ecosystems, and the future of luxury, contributing to bringing an innovative vision to life within a leading luxury eyewear company.How you will contribute<ul><li>Define and lead global Go-To-Market strategies, including distribution models and route to market scenarios for the Smart Glasses category from pre-launch to rollout</li><li>Define channel roles and priorities, eligibility criteria, and rollout sequencing together with Category, Commercial, and Marketing Teams</li><li>Build launch playbooks, market guidelines, and scalable go to market frameworks starting from zero</li><li>Define success metrics for a new category, setting up a tracking framework and locking core KPIs to provide the most effective picture of category performance after launch</li><li>Monitor market readiness, ensuring assets, training materials, demo solutions, and operational requirements are in place ahead of launches</li><li>Coordinate cross functional teams to ensure aligned and timely execution across markets</li><li>Analyze early performance, sales data, and market feedback to continuously optimize Go-To-Market strategies</li><li>Build strong knowledge of key clients and strategic partners to ensure needs are consistently met</li></ul>Who you are<ul><li>Master’s degree in Marketing, Management, Economics, or a related field</li><li>5&#43; years of experience in Go-To-Market, Distribution, or similar roles</li><li>Experience in launching disruptive or hybrid categories is strongly preferred</li><li>Experience in tech, wearables, or consumer electronics is a plus</li><li>Experience in Eyewear, Beauty or Luxury industry is a plus</li><li>Ability to operate in ambiguity and build processes and frameworks from scratch</li><li>Strong understanding of product launches, market dynamics, and customer centric strategies</li><li>Excellent project management and stakeholder coordination skills</li><li>Fluent in English, additional languages are a plus</li></ul>Why work with usThis is an excellent opportunity to join the Kering adventure in a moment of extraordinary growth and become part of a thriving team in a global Luxury group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering, and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

About us
Kering Eyewear, part of the global Luxury group Kering, is the most relevant player in the Luxury Eyewear market segment. We design, develop, manufacture, and distribute eyewear that blends creativity, innovation, and quality. Our portfolio spans a wide range of iconic brands including Gucci, Cartier, Saint Laurent, Bottega Veneta, Balenciaga, McQueen, Valentino, Chloé, Alaïa, Montblanc, Dunhill, Puma, and our proprietary brands LINDBERG, Maui Jim, and Zeal Optics. By combining industry expertise with a commitment to sustainability, we help our brands redefine design and craft eyewear that captivates consumers worldwide.

HOW YOU WILL CONTRIBUTE<ul><li>Oversee policies and procedures according to Balenciaga’s Operations Manual and Global Stockroom Guidelines</li><li>Manage and perform daily shipping and receiving roles and responsibilities efficiently</li><li>Troubleshoot inventory discrepancies</li><li>Receive merchandise</li><li>Complete monthly store reconciliation</li></ul>REPAIRS<ul><li>In stores with CSR function, partner closely on repair management</li><li>Handle repairs in a timely manner and communicate concerns appropriately</li><li>Ship out repairs weekly and follow up as needed</li></ul>INVENTORY<ul><li>Perform cycle counts</li><li>Monitor and resolve negatives in a timely manner to prevent discrepancies</li><li>Maintain and organize HOH; proactively work to prevent LP and sales issues</li><li>Prepare and organize annual inventory according to Kering guidelines</li></ul>SUPPLIES AND COST MANAGEMENT<ul><li>Ensure costs are aligned with budget</li><li>Supplies (i.e., shipping, stationary, packaging, etc.) are well equipped at all times; order as needed</li></ul>OPENING &amp; CLOSING PROCEDURES<ul><li>Perform opening &amp; closing procedures according to Balenciaga and Kering Guidelines</li><li>Facilitates Management and Maintenance:</li><li>Coordinate HVAC, electrical, lighting, plumbing, fire monitoring, elevator maintenance, pest control, as well as store planning updates with corporate team</li></ul>REPORTING<ul><li>Ensure all necessary daily, weekly, monthly reporting is submitted (i.e., reconciliation, packaging, etc.)</li></ul>SALES AND SUPPORT<ul><li>Support the sales floor as needed</li><li>Work on additional projects as directed by management</li></ul>WHO YOU ARE<ul><li>6&#43; years of operational experience within luxury retail</li><li>Proficient in Microsoft Office Suite (Proficiency in Microsoft Excel and Word Processing), JDA, etc.</li><li>Ability to react quickly on your feet in a fast-paced environment</li><li>A strong communicator with proven ability to interact regularly with internal and external individuals</li><li>Ability to lift and move bulk merchandise</li><li>Proven ability to drive results</li><li>Excellent organizational skills</li><li>Commercial awareness and strong business acumen</li><li>Talent for managing, coaching and developing a team</li><li>Strong communication skills</li></ul>WHY WORK WITH US?  This is an exciting opportunity to join Balenciaga’s Sawgrass Mills Outlet team as a Stock Manager who will drive the business and contribute to the brand philosophy. We invite you to become part of a team that offers possibilities to learn and grow. Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.DIVERSITY COMMITMENT  Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms; race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, disability, protected veteran status, or other characteristics protected by applicable law, enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for, and it is part of our interview process to discuss with you how to excel in our company.

We are currently seeking a Stock Manager who will report to the Store Director. 

YOUR OPPORTUNITY 

The Stock Manager is responsible for ensuring all HOH roles and responsibilities are performed effectively and in accordance with Balenciaga’s Operations Manual and Global Stockroom Guidelines. The Stock Manager works with store management to monitor and maintain store operations, inventory, budget, customer service, etc.

Our vision, our ambition, our values, our Houses. Discover what creates the Kering world.

Joining Kering opens up opportunities, accomplishes professional goals and shapes the career path you desire.
Want to learn more? Let our Kering people share what you'll discover when you work with us.

Inspiring. Empowering. Audacious. Sincere. People at Kering are setting new standards for modern luxury. Come be a part of our team.

With the launch of our Kering Keys programs, we continue our commitment to building a workplace where diverse talent flourishes. Designed for open-minded, audacious, and ready-to-learn graduates, Kering Keys programs combine tailored learning with diverse experiences in management or in retail, empowering graduates to gain a strategic vision of Luxury.

We are looking for people with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. 
Explore our job opportunities and join the world’s most influential luxury Group.

MISSION – The Client Advisor, reporting to the Assistant Store Manager or Store Manager, delivers exceptional customer service, drives sales, and embody the brand&#39;s values. They achieve this by building long-term client relationships and maintaining in-depth product knowledge. Additionally, they support store operations and collaborate with the team to ensure a seamless and luxurious shopping experience. Key Accountabilities:SALES AND CLIENT EXPERIENCEAchieve Sales Targets: Strive to meet and exceed sales goals in alignment with company strategy.Time Management: Efficiently manage time to complete tasks and responsibilities.Brand Representation: Uphold and embody the Bottega Veneta brand image in all interactionsEngaging Service: Deliver an exceptional and emotional client experience, adhering to Bottega Veneta&#39;s Client Journey standards.Client Information Management: Collect and update client data to optimize CRM usage.Clienteling Culture: Foster strong, long-term relationships with clients, embracing the clienteling culture.STYLING AND STORE OPERATIONS Luxury and Trends: Possess a deep understanding of luxury, collections, and current fashion trends.Silhouettes and Alternatives: Work with silhouettes and suggest alternative items to enhance client discovery of the collection.Confident Styling Advice: Provide confident styling advice, reflecting the brand&#39;s creative vision.Stock Management: Maintain organized stock, monitor deliveries and availability, and promptly communicate out-of-stock items and other relevant information.Policy Adherence: Apply company policies, procedures, and guidelines consistentlyPerformance KPIs:<div>•Individual Sales vs. Target (80% of Sales Target vs. Store Turnover - CA)</div><div></div><div>•KPI Achievement Rate (UPT,CR,CS)</div><div></div><div>•Role Model in Mapping score </div><div></div><div>•Achieve at least 80% of individual sales target vs. CA </div><div></div><div>•After sales customer satisfaction</div><div></div><div>•NPS &amp; Mistery Shopping Rate</div><div></div><div>•Luce and Edapp campaignes complexion rate</div><div></div><div>•Number of personal appointments and ATV of Personal appointments vs total store revenue</div>

Inspiring individuality with innovative craft since 1966, creativity lies at the heart of Bottega Veneta. Born in Vicenza, the house is rooted in Italian culture yet maintains a global outlook. An inclusive brand with exclusive products, Bottega Veneta is as much of a feeling as it is an aesthetic.

We are currently seeking a Client Advisor to join our dynamic boutique team. ROLEThe Client Advisor contributes actively to the store sales and key indicators achievement. They provide a unique, memorable, sophisticated, and everlasting experience to all external and internal clients. They also support the management team and colleagues, while consistently upholding our Maison values, image and standards. MISSION<ul><li>Provide outstanding client and after-sale service to all visitors and clients</li><li>Show passion in connecting and reconnecting with clients, putting them at the center, identifying their needs and anticipating their future requests</li><li>Cultivate a robust client portfolio to secure a proactive and growing business</li><li>Drive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approach</li><li>Know how to create personalized, versatile, and timeless silhouettes for the client and demonstrating your passion for the fashion culture</li><li>Show a transparent and genuine attitude with the client and create a unique connection with them</li><li>Communicate in a professional and sincere way, with clients and colleagues</li><li>Effectively use all the available tools to optimize business opportunities</li><li>Proactively support and collaborate with the front and back-of-house teams, their achievements and ultimately the overall team spirit</li><li>Upholds and adheres to all company policies and operational procedures</li></ul>PROFILE<ul><li>Preferred experience in providing high-quality service in a client facing role, i.e. in fashion &amp; accessory retail, in customer service or in luxury hospitality</li><li>Have passion for the fashion culture, like to create personalized looks</li><li>Have a business mindset and an entrepreneurial spirit</li><li>Strong team spirit to achieve common goals</li><li>At ease with using tools and applications, adapts quickly with new technology</li><li>Motivated to work in a fast-paced environment, able to multitask, prioritize; is open minded and driven by creativity</li><li>Proactive, passionate &amp; with a problem-solving attitude</li><li>Excellent written, oral &amp; listening skills, in English and local language, additional languages preferred</li><li>Embrace change and see it as an opportunity to grow and develop</li></ul>A reasonable estimate of the base compensation range for this position is $17/hr. - $19/hr. plus commission eligibility and a comprehensive benefits package including: medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks and a retirement plan with employer contributionsSaint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

ABOUT SAINT LAURENT

Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio- cultural landscape.
In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April
2016, continues to position the house at the summit of the luxury universe.
Today, Saint Laurent collections include women’s and men’s ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear.

Intitulé du poste : Gestionnaire de FluxDescriptif du poste :Rattaché(e) à la Responsable exploitation du stock central, vous aurez comme mission principale d’assurer la gestion des préparations des commandes clients Retail et BtoB ainsi que la mise en stock des produits finis.Missions principales :Mise en stock des produits Finis et Composants SAV<ul><li>Comptage physique des produits qui arrivent dans des plateaux et vérification que les quantités sont bien en adéquation avec celles renseignées dans l’outils informatique</li><li>Renseignement des tableaux de suivi en temps réel</li><li>Vérification du conditionnement des produits horlogerie ainsi que des éléments accompagnateurs : bracelets métal, boucles, clefs, etc.</li><li>Vérification de la présence des certificats qui accompagnent les produits certifiés avant leur mise en stock et rangements des certificats</li><li>Archivage des documents qui accompagnent les pièces qui arrivent au stock au fil de l’eau</li><li>Réagencement de l’espace de stockage au moins deux fois par an dans le cadre des lancements de nouvelles références</li></ul>Préparation des commandes <ul><li>Lancements des commandes en respectant le planning prédéfinis selon les clients</li><li>Picking des produits en respectant scrupuleusement les commandes</li><li>Validation des pièces sur l’outils informatique</li><li>Traitement des rajouts de commandes urgentes hors planning</li><li>Suivi des demandes par mails des autres services de l’entreprise (administration des ventes, service qualité, service développement, etc.)</li></ul>Participation aux inventaires <ul><li>Déclenchement d’inventaires mensuels tournants</li><li>Participation avec le reste du service logistique aux inventaire généraux</li></ul>DIVERS<ul><li>Participation aux événements logistiques : inventaires, préparation des Family Sales, évènements commerciaux</li><li>Renfort occasionnel équipe Logistique (Réception, Expédition, Contrôle Qualité)</li><li>Force de proposition et de mise en œuvre de solutions d’amélioration des opérations logistiques et de la zone de stockage.</li></ul>Profil recherché : <ul><li>Diplôme : Bac minimum</li><li>Habitude des outils informatiques, idéalement d&#39;un ERP</li><li>Maîtrise de Word et Excel à minima</li><li>Méthodique, très organisé(e), Rigoureux</li><li>Bon esprit d’équipe, un bon relationnel et un sens du service client.</li></ul>Nous croyons en la richesse des perspectives et des origines. Nous créons pour et avec cette diversité, et recrutons sans considération de genre, d’âge, de nationalité, de culture, de handicap, de croyances religieuses ou d’orientation sexuelle. La parité et l&#39;égalité des chances sont nos priorités.Nous œuvrons pour créer ensemble un environnement authentique, qui soutient le bien-être physique et émotionnel de chaque employé, où chacun a la liberté de réaliser pleinement son potentiel.

Créée par Frédéric Boucheron en 1858, la Maison Boucheron s’est construite à travers quatre générations de descendants directs. Créateur visionnaire et premier des grands joailliers contemporains à ouvrir une boutique sur la place Vendôme, Boucheron incarne aujourd’hui encore l’excellence en Joaillerie, Haute Joaillerie et Horlogerie. Le style Boucheron, libre et audacieux, ne cesse d’inventer les classiques de demain.

The McQueen Team Manager will be responsible for maximizing team performance in to achieve store targets and goals with a strong focus on people management and development. Working on the shop floor, taking ownership for leading and inspiring the team. Empowering and equipping the team to deliver exceptional service culture and client experience.The ideal candidate must perform with a high level of integrity, supporting with the store operations, loss prevention compliance, human resources management, as well as visual merchandising presentation. The Team Manager leads by example and guarantees excellence in Client experience through local market knowledge and promoting the values and ambitions of the brand within the marketplace. They will drive excellence in all Client touchpoints through empowering and developing the store team.How will you contribute?Leading the business. <ul><li>Support the Store Manager to develop and implement business plans, through the analysis of the departments and client performances and proposal of relevant action plans</li><li>Act in alignment with the rest of the management team and in line with the store strategic priorities as defined with the Store Manager</li><li>Drive performance of the team to exceed financial targets and maximize sales performances and contribution to support the success of the entire store</li><li>Together with the Store Manager, represent the Company within the local market, identifying opportunities to increase foot flow, attracting new Clients, and building loyal relationships with the brand</li><li>Monitor the performance of the assigned team categories and proactively propose action plans to reach the targets.</li></ul><ul><li>Ensure the team develops a full product knowledge through specific training, while making sure they are aware of market trends and competitors</li><li>Collaborate with local / regional corporate functions on Product, VM, CRM to maximize sales in line with House guidelines</li></ul>Client Experience  <ul><li>Lead and inspire the team on executing superior client experience both on shopfloor and during client appointments</li><li>Develop a client engagement mindset, with the purpose of building long lasting relationships with the clients</li><li>Lead the execution of clienteling activities with the store team, developing actions and initiatives to reach the goals and KPI</li><li>Proactively manage any customer complaints to ensure client relationship is maintained with positive outcome</li><li>Ensure Omni Channel awareness among the team, as well as coach and support the team in using digital tools to improve the relationship with clients and achieving the business objectives</li></ul>Team leadership<ul><li>Promote a positive and professional team environment that fosters trust, respect, and superior performance standards, leading by example and in line with the House Code of Behaviours</li><li>Empowering the team to be the best versions of themselves. Promoting team spirit through effective communication, and cultivating a positive and energetic environment</li><li>Encourage the exchange of information within the team and proactively develop morning briefing on specific topics</li><li>Staying close to team on shop floor, being aware of what is happening</li><li>Provide support and ongoing feedback to client advisors to ensure their development, motivation, and sense of belonging</li><li>Conduct regular performance conversations with the team to discuss results and develop action plans</li><li>Train and inspire the team on product knowledge, sales techniques, Client Services, and Company policies and procedures</li><li>Identify talents within their team to propose for internal development opportunities, sharing the proposal with the Store Manager to define the correct development processes</li><li>Guarantee team development through coaching and follow-ups on individual action plans</li></ul>Required Skills<ul><li>You will be able to demonstrate the desired McQueen behaviors </li><li>Significant team sales management experience in retail, luxury retail, or service-related industry</li><li>Proven ability to drive store performance</li><li>Commercial awareness and strong business acumen, including key retail performance indicators</li><li>Coaching and development skills</li><li>Strong analytical skills</li><li>Entrepreneurial spirit </li><li>Strong budget management experience</li><li>Strong verbal and written communication skills and excellent organizational skills. </li><li>Being confident in public speaking and engaging with external stakeholder </li><li>Ability to manage competing priorities in a fast-paced environment. Open to change and new way of working</li><li>Able to manage pressure and maintain a positive working environment </li></ul><ul><li>Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook</li><li>Flexibility to work a retail schedule which will include evenings, weekends and holidays. </li><li>Ability to effectively create, manage and adhere to deadlines</li><li>Ability to be mobile for extended periods of time </li><li>Passion for the Fashion Industry</li></ul>Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

Alexander McQueen is a British luxury house founded by Lee Alexander McQueen. Established in London in 1992, the house joined the Kering Group in 2001 and has been under the creative direction of Seán McGirr since December 2023.
From its inception, McQueen has been defined by its expression of individuality and subversive strength, pushing the boundaries of British tailoring traditions. Today, with a design studio and atelier based in London, the house upholds its foundational values, known for its uncompromising creative vision and incisive tailoring.
At McQueen, we live and breathe a culture defined by our key Behaviours:
•	Empower – We empower our team and peers, providing unwavering support to ensure everyone can thrive; this means giving support to your team and those you are working with to succeed. 
•	Teamwork – We put an emphasis on Teamwork; this means working together as a collective to achieve shared goals.
•	Respect – We value respect, treating everyone with dignity and showing genuine appreciation for their efforts: this means treating everyone equally. 
•	Kindness – We believe kindness is integral to everything we do; this means demonstrating compassion and empathy towards others.

About BrioniSince 1945, the Brioni style has embodied effortless modern elegance. It originates from excellence rooted in in-house sartorial savoir-faire and continuous research into exceptional materials. In addition to its state-of-the-art Bespoke service, the House offers unparalleled Made in Italy ready-to-wear, leather goods, shoes, and accessories, both for formalwear and leisurewear, as well as fragrances. Founded in Rome and part of the Kering group, Brioni continues to stand as a symbol of Italian craftsmanship and timeless sophistication.Further information is available at <a href="https://www.brioni.com" target="_blank">https://www.brioni.com</a>We are currently seeking a Retail Excellence Intern who will report to the Retail Excellence Manager as part of our dynamic team in Milan.Your opportunityThe Retail Excellence Intern will support the Retail Excellence Manager in global and regional Retail Excellence activities, contributing to training, digital learning, KPI analysis, retail standards deployment, and cross-functional coordination to improve store performance and elevate client experience.How you will contribute<ul><li>Work closely with the Retail Excellence Manager and assist in defining and implementing Retail Excellence standards in collaboration with functions such as Merchandising, Visual Merchandising, Bespoke, VIC&amp;CRM, Marketing, and HR.</li><li>Support the preparation and coordination of retail training sessions, webinars, and workshops.</li><li>Help analyze data and weekly KPIs to identify training needs and performance improvement opportunities.</li><li>Support the organization of the retail conventions and other related events during the year.</li><li>Contribute to content creation and maintenance of the e-learning platform.</li></ul>Who you are<ul><li>Fluent in English, other languages are a plus</li><li>Bachelor’s degree</li><li>Knowledge and interest in the luxury Retail environment</li><li>Planning and organization skills</li><li>Strong analytical skills and familiarity with digital tools</li><li>Excellent interpersonal and multicultural communication skills</li><li>Strong organizational skills and attention to detail</li><li>Ability to work in a changing and dynamic retail environment</li><li>Innovation and Creativity</li><li>Proactivity and self-initiative</li><li>Experience in a store is a plus</li></ul>Why work with us?This is a fabulous opportunity to join the Brioni adventure and to actively contribute to the development of the business by becoming part of a thriving luxury house in a global Luxury Group that offers endless possibilities to learn and grow.Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

<div><div>Cotée au CAC 40, Kering a construit un solide réseau de centre de services partagés dédié à la finance, couvrant l’ensemble des maisons présentes dans les principales régions du Groupe. L’activité de Kering Finance Shared Services s’articule autour des activités suivantes : OTC (Order to Cash) / PTP (Procure to Pay) / RTR (Record to Reporting) / MDM (Master Data Management).  Cette structure et cette gouvernance communes favorisent l’harmonisation des processus et le partage des meilleures pratiques entre les zones géographiques, permettant à Kering de devenir un groupe de luxe intégré. </div><div> </div><div>Au sein du pôle R2R de la Plateforme EMEA en charge du périmètre des sociétés retail EMEA, nous sommes actuellement à la recherche d’un(e) Collaborateur Comptable pour un stage conventionné de 6 mois à partir de septembre 2026. </div><div>  </div><div>Votre opportunité </div><div> </div><div>Rattaché(e) directement au Manager R2R de la plateforme EMEA, vous veillerez à l’atteinte des objectifs fixés et des KPI’s au sein du département, et ce afin de répondre aux exigences du Groupe. Ce poste nécessite une solide compréhension des principes comptables, une grande attention aux détails et la capacité à travailler en modalité projet. C’est un rôle qui vous permettra de développer une solide expertise en comptabilité internationale, tout en intervenant sur l’amélioration continue des processus. </div><div> </div><div>Comment vous allez contribuer </div><div> </div><div><ul><li>Aide à la tenue courante comptable : gestion des immobilisations, gestion de la fiscalité (TVA, IS, etc), cadrage de paies, rapprochement bancaire </li></ul></div></div><div><div><ul><li>Justification et contrôle des comptes  </li></ul></div><div><ul><li>Participation à la réalisation des liasses fiscales  </li></ul></div><div><ul><li>Participation à la préparation des états statutaires et autres documents justificatifs des comptes pour les auditeurs externes </li></ul></div><div><ul><li>Collaborer avec divers départements et maintenir de bonnes relations avec les parties prenantes internes et externes, y compris les équipes FSSC locales et régionales, les Maisons Kering et les autres départements financiers de Kering, les auditeurs internes et externes, et les régulateurs </li></ul></div><div>  </div><div>Qui êtes-vous </div><div> </div><div><ul><li>Etudiant(e) en école de commerce, école d&#39;ingénieur ou université en recherche de stage de fin d’études ou césure    </li></ul></div><div><ul><li>Anglais et Français courants   </li></ul></div><div><ul><li>Très bonne utilisation d&#39;Excel    </li></ul></div><div><ul><li>Une première expérience au sein d&#39;un département financier/audit serait un atout   </li></ul></div><div><ul><li>Appétence pour l&#39;analyse financière et bon esprit de synthèse   </li></ul></div><div><ul><li>Bon relationnel et excellente adaptabilité   </li></ul></div><div><ul><li>Capacité à gérer des relations avec des interlocuteurs multiples dans un contexte multiculturel   </li></ul></div><div>  </div><div>Pourquoi nous rejoindre ? </div></div><div> </div><div>Vous intégrez la Direction de la comptabilité générale en charge des entités Retail du Groupe, composée d’une quinzaine de personnes. Votre poste est varié et vous offre l’opportunité de développer des compétences en comptabilité en normes locales &amp; IFRS dans un environnement international.  </div><div>  Kering s&#39;engage en faveur de la diversité. Nous croyons que la diversité sous toutes ses formes - genre, âge, nationalité, culture, handicap, croyances religieuses et orientation sexuelle - enrichit le lieu de travail. Nos collaborateurs ont ainsi des opportunités pour exprimer leurs talents, à la fois individuellement et collectivement, et cela contribue à renforcer notre capacité d&#39;adaptation à un monde en mutation. En tant qu&#39;employeur de l&#39;égalité des chances, nous accueillons et considérons les candidatures de tous les candidats qualifiés, indépendamment de leurs antécédents. </div>

A propos de Kering

Groupe de luxe mondial né d’une histoire familiale et entrepreneuriale, Kering réunit un ensemble de Maisons reconnues pour leur créativité en matière de couture et de prêt-àporter, de maroquinerie, de joaillerie, de lunetterie et de beauté : Gucci, Saint Laurent, Bottega Veneta, Balenciaga, McQueen, Brioni, Boucheron, Pomellato, Dodo, Qeelin, Ginori 1735, ainsi que Kering Eyewear. Inspirées par leur histoire et par leur patrimoine, les Maisons du Groupe conçoivent et façonnent des produits et des expériences d'exception qui reflètent l’engagement de Kering pour l’excellence, le développement durable et la culture. Cette vision s’incarne dans la signature du Groupe : Creativity is our Legacy. Comptant 44 000 collaborateurs, Kering a réalisé un chiffre d’affaires de 14,7 milliards d’euros en 2025.

Our MissionWe are currently looking for Sales Merchandiser, who will support the performance of wholesale, franchising and retail channels across the region, ensuring optimal assortments, strong product visibility, efficient stock management and, market-aligned product strategies across Europe.How you will contribute<ul><li>Define and lead regional assortment strategies across retail network, wholesale and franchising partners, ensuring alignment with store clusters, product strategy, and evolving sales dynamics.</li><li>Develop regular sales performance analysis by product/channel/region, supporting prioritization  and driving actionable insights</li><li>Drive orders analysis for business partners to enhance assortment efficiency and maximize sell-through performance</li><li>Manage assortment optimization within the country through stock monitoring and rebalancing activities</li><li>Prepare in-depth competitor analysis to be shared with Corporate Merchandising during monthly meeting and when needed</li><li>Manage seasonal buying preparation, analysis and, reporting</li><li>Collect and consolidate market feedback on product needs, client preferences, and local trends, sharing all relevant insights with the  HQ Merchandising team.</li><li>Partner with local Sales, CRM, Training and Marketing teams to  identify business opportunities and proposing actionable recommendations to optimize sales performance</li></ul>Who you are<ul><li>Degree in Business, Economics, Marketing or similar</li><li>Consolidated experience in merchandising or buying roles in luxury retail</li><li>Solid communication and organizational skills; ability to collaborate cross-functionally</li><li>Strong analytical skills and proficiency in Excel and reporting tools</li><li>Fluent in English and Italian</li></ul>Why work with us?This is a fantastic opportunity to become part of a dynamic team with an unconventional brand that offers possibilities to learn and grow. Talent development is a managerial principle at Pomellato and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment. Pomellato is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enrich the workplace. It opens up opportunities for people.

About Us

Pomellato, handcrafted contemporary fine jewellery from Milan. Renowned for its coloured gemstones and its elegant yet unconventional design since 1967. Supporting women and equality. Working towards a more eco-conscious future, Pomellato has now achieved 100% responsible gold purchasing. Established in Milan in 1967 and crafted by the hands of expert goldsmiths, Pomellato stands out for its unique design and colorful gems which through innovative stone cutting and setting techniques have come to define an unmistakable and iconic style. Pomellato is part of Kering, a global luxury group, managing the development of a series of renowned houses in the sectors of fashion, leather goods, jewellery and watches.

工作职责 熟悉QEELIN服务标准并严格遵守&#xff0c;确保给予顾客周到的服务和美好的购物体验。 完成公司分配的销售指标并与团队成员积极配合&#xff0c;和谐共进。 了解市场动态、竞争品牌等相关信息&#xff0c;给予客户专业的分析&#xff0c;不断提高客户对品牌的认知度和满意度。 精通店内各项流程/工具的使用方法&#xff0c;熟知运营合规纪律&#xff0c;严格遵守集团/QEELIN商业政策与流程。 确保货品安全&#xff0c;避免货品失窃及其他损失情况。 严格遵照品牌要求&#xff0c;确保个人形象和行为符合品牌要求 完成由上级主管安排的其他工作任务。

Job Family Group Description - Sales:
This Job Family Group combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description - Retail Selling:
Represents the brand to clients. Guides them at every stage of the buying journey. Provides support on styles, product characteristics and trends.

Speciality Description - Client Advisor:
Advises our customers during the buying journey. Presents the collection using brand standards. Follows company values as the visible face of the brand. Contributes to reaching sales targets and enhances customer satisfaction. There are specific Jewelry Client Advisor Job Profiles for roles selling jewelry and watches.

About usA global Luxury group, Kering manages the development of a series of renowned Maisons in Fashion, Leather Goods, Jewelry and Watches: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, Alexander McQueen, Brioni, Boucheron, Pomellato, Dodo, Qeelin, Ulysse Nardin, Girard-Perregaux, as well as Kering Eyewear. By placing creativity at the heart of its strategy, Kering enables its Maisons to set new limits in terms of their creative expression while crafting tomorrow&#39;s Luxury in a sustainable and responsible way. Ginori 1735 is an expression of excellence in Italy and in the world in the high artistic manufacture of porcelain, able to combine craftsmanship, creativity and attention to progress. As part of the global luxury group Kering, we are committed to ‘empowering imagination’ in a sustainable manner and encouraging our employees to flourish. Join our passionate journey and fulfil your potential and creativity. La tua opportunità La persona selezionata, riportando al Responsabile di riferimento all’interno dell’Area del Bianco, entrerà in un percorso in stage, a far parte della nostra Manifattura a Sesto Fiorentino (FI). Nel ruolo imparerà le  tecniche di colaggio e guarnitura manuale dei manufatti Ginori 1735.Come contribuirai<ul><li>Darai supporto nelle attività di colatura e di guarnitura manuale dei pezzi colati.</li><li>Imparerai ad utilizzare la barbottina liquida per l&#39;esecuzione delle tecniche e delle attività di colaggio e guarnitura;</li><li>Imparerai ad utilizzare gli strumenti di lavoro per le attività di e guarnitura;</li><li>Supporterai nelle attività di controllo e garantirai il rispetto degli standard di qualità del prodotto lavorato.</li></ul>Chi sei:<ul><li>Hai preferibilmente concluso un percorso di studi in campo artistico;</li><li>Ti interessano le attività artigianali e possiedi comprovate capacità di manualità e di precisione;</li><li>Possiedi ottime capacità di osservazione e fai attenzione ai dettagli;</li><li>Sei bravo nel risolvere problemi anche improvvisi e ti piace proporre nuove soluzioni;</li><li>Ti piace lavorare in team e instauri facilmente buoni rapporti con i colleghi.</li></ul>Why work with usThis is an excellent opportunity to join the Kering adventure in a moment of extraordinary transformation and become part of a dynamic team in a global Luxury group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

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