Kering

ブランド

ファッション＆レザーグッズ

グッチ

サイトマップ

お問い合わせ

リーガル

クレジット

個人情報保護方針 

Creativity is our Legacy

経営戦略

年度活動報告

ケリングの概要

ケリングについて

ケリングの歴史

セーヴル通り40番

Celebrating our history with "Kering, of granite and dreams"

カルチャーと伝統

取締役会

エグゼクティブ・コミッティー

企業倫理

コーポレート・ガバナンス

女性の活躍

ケリング・ファウンデーション

ウーマン・イン・モーション

女性のために

ニュース

Kering Highlights

サンローラン

ボッテガ・ヴェネタ

バレンシアガ

マックイーン

ブリオーニ

ブシュロン

ポメラート

ドド

キーリン

ジュエリー

ジノリ 1735

ケリング アイウエア

ケリング ボーテ

Others

ケリング・グループ

グループ・ブランド

ラグジュアリーへの取り組み

ケリングで働く

キャリア形成

ワーク・ライフ・バランス

多様性

若手人材の育成

ケリング・キー・プログラム

人材の育成

ケリングで働くということ

採用情報

2017-2025 ロードマップ

活動概要

Crafting tomorrow's Luxury

EP&L(環境損益計算）

ESG情報開示

ESGパフォーマンス

影響を測定する

気候変動に関する戦略

削減する

修復・再生する

気候変動を緩和する

生物多様性に関する戦略

ケリングの水資源戦略

Regenerative Fund for Nature

動物福祉

地球を守る

サプライチェーンにおける人権

サプライチェーンにおける女性の存在

クラフツマンシップの継承

サプライチェーンに関わる人々

循環型社会に向けた取り組み

原材料

イノベーション・ラボ

製造工程

新たなビジネスモデル

アップサイクルとリサイクル

未来に向けたイノベーション

アジェンダ

発行物とビデオ

ニュースとリソース

Corporate governance

Breakdown of share capital

About Kering & Key Figures

KERING SHARE

Publications

Regulated information

Being a shareholder

Your publications

General Meeting

Shareholders information

Debt financing and other information

Financial calendar

Shareholder's contacts

スペシャル・レポート

ロゴ

広報資料

お問い合わせ先

 | Kering

グッチは、世界で最も高い名声と影響力を持つラグジュアリー・ブランドのひとつです。真のグローバル・リーダーとしてファッション業界を牽引し、ラグジュアリーに対する現代的かつ革新的なアプローチを確立しています。

歴史

グッチの求人情報をすべて表示

グッチの求人情報を見る

ラグジュアリーに興味がありますか？ 
今すぐチームに参加しませんか？グッチの求人情報は下記をクリックしてください。

Role Mission<div><div><div><div>The Gucci Client Advisor is responsible for providing our clients with exceptional service by meeting their individual needs and expectations, as well as serving as a “Gucci Ambassador”, promoting the philosophy and values of the brand.  Passion for the brand is conveyed through creating a branded, luxury client experience.Through the Eyes of the Client:  You connect me to the brand.Key Accountabilities<ul><li>Consistently achieve or exceed monthly and seasonal individual and store sales goals, enhancing and developing the business;</li><li>Provide an exceptional customer service experience by exceeding client expectations, demonstrating an excellent knowledge of the products as well as Gucci history and heritage in accordance with the Gucci selling ceremony;</li><li>Drive and exceed individual KPI goals by ensuring the highest level of customer service and quality of sales;</li><li>Capture meaningful customer data according to the Company tools (CRM), for the purpose of connecting with the client, building relationships, and personalizing future client development opportunities;</li><li>Maintain an active, accurate, neat, and organized client book, contacting clients regularly and providing appropriate follow-up on all sales or client requests;</li><li>Ability to discuss with clients and give advice on general trends in the fashion world and developments in the luxury market, showing passion for fashion and luxury products;</li><li>Work as a team player and partner with fellow colleagues, foster open and constructive communication to ensure a consistent and exceptional experience, and contribute to a positive working environment;</li><li>Maintain security standards within the store to ensure safety of customers, colleagues, and merchandise;</li><li>Contribute to upholding the visual display of all products in accordance with Gucci visual standards;</li><li>Maintain a neat and organized understock and stock room;</li><li>Adhere to Gucci image standards and guidelines;</li><li>Follow all company policies and procedures.</li></ul>Key Requirements<ul><li>Ability to maintain regular and reliable attendance working a flexible schedule based on business needs which includes working up to 20 hours per week comprised primarily of weekend days (Friday, Saturday and Sunday) and occasional weekdays, if needed;</li><li>1&#43; years of prior service-related work experience;</li><li>Excellent communication skills, both oral and written, and the ability to handle multiple tasks simultaneously;</li><li>Additional languages a plus;</li><li>Proficient with technology;</li><li>High school diploma or equivalent preferred.</li></ul>Competencies<ul><li>Service mindset with a passion for fashion, the brand and product;</li><li>Positive, friendly and outgoing manner;</li><li>A true connector with the ability to engage and build relationships with clients;</li><li>Demonstrates curiosity and a passion for learning;</li><li>Strong organization and follow-up skills are essential;</li><li>Accuracy and attention to detail;</li><li>Candidate should be team-focused with a desire to collaborate effectively;</li><li>Ability to work in a fast moving and dynamic environment;</li><li>High flexibility and ability to adapt to different customers.</li></ul>Key Pillars for Ways of Working<ul><li>Execute the mission of the role with a Radically Client-Centric mindset;</li><li>Approach activities and relationships with a methodology that promotes Flat, Connected and Fast ways of collaborative working;</li><li>Be Relentlessly Creative and approach challenges with an innovative mindset;</li><li>Demonstrate that Everyone is an Owner through thoughts, actions, and behaviors.</li></ul>Key Behaviors to Amplify What We DoExploreConsiderate Thinker<ul><li>Sees the big picture and understands how own actions and decisions impact others and the organization as a whole</li></ul>Solutions Developer<ul><li>Actively scans the environment for new approaches, blending different ideas to come with creative yet effective solutions</li></ul>DeliverAccountable Achiever<ul><li>Actively gets things done, raising the bar for performance, and taking accountability for own actions</li></ul>Agile Advocate<ul><li>Driven by the sense of urgency, promotes change and takes smart risks in pursuit of goals</li></ul>ConnectConnection Builder <ul><li>Builds trust-based relationships across boundaries and encourages collaboration</li><li>Adapts own style to communicate impactfully</li></ul>People Enabler<ul><li>Empowers others by providing autonomy and encouraging self-expression, valuing, and amplifying each person’s uniqueness</li></ul>BuildContinuous Learner <ul><li>Is self-aware, curious to learn and seeks feedback from others to continuously grow, always putting improvement over comfort</li></ul>Talent Builder <ul><li>Provides constructive and on-going feedback, coaches and helps others to achieve their full potential</li></ul>Work Authorization<ul><li>Qualified candidates must have the proper work authorization to work in the United States</li></ul>AccessibilityOur Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience.  If you are interested in becoming a Gucci Dream-maker and applying for employment and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at <a href="mailto:name.nom&#64;kering.com" target="_blank">accessibility.americas&#64;gucci.com</a>.  When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations.RewardsEligible employees may also participate in employee benefit and incentive programs, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.<ul><li>Competitive hourly wage plus  base commission</li><li>Employee Discount with Gucci and sister brands under Kering Group;</li><li>Time Away – Paid Floating Holiday, Sick and Safe Time;</li><li>Performance development and internal mobility in support of on-going growth  within organization;</li><li>401(k) plan with company matching contributions.*</li></ul>*Note: Availability of these rewards may be subject to work location &amp; employment type and may have certain eligibility requirements.EOE M/D/F/V</div></div></div></div>

If you are a Dream-maker, this is the place for you.  Together, we’ll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond.

<div>Role Mission Founded in Florence, Italy, in 1921, Gucci is one of the world’s leading luxury brands. Following the House’s centenary, Gucci continues to redefine luxury and fashion while celebrating creativity, Italian craftsmanship, and innovation under the leadership of CEO Stefano Cantino.  </div><div>Gucci is part of the global luxury group Kering, which manages renowned Houses in fashion, leather goods, jewelry, and eyewear. </div><div>As the Client Advisor, you are the Gucci brand ambassador responsible for achieving sales objectives by deepening customer connections to Gucci through providing every customer with best-in-class service, elevated and unique experience, and strong client relationship.  </div><div> Your role is in offering every customer a unique experience and turning their dreams into a Gucci creation. You will make a real difference for each of our clients.  </div><div>Reporting to the xx, the Client Advisor is responsible to provide customers with top quality service by meeting their needs and expectations as well as to increase the brand loyalty by communicating as “Gucci ambassador&#34; the philosophy and the culture of the Brand. </div>Key Accountabilities <div><ul><li>Serve customers accordingly with Gucci selling ceremony. </li></ul></div><div><ul><li>Provide exceptional customer service experience by greeting, listening, and assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products as well as of Gucci history and heritage. </li></ul></div><div><ul><li>Guarantee cross and up-selling for all product categories </li></ul></div><div><ul><li>Discuss with clients and give advice on general trends in the fashion world and developments in the luxury market, showing a passion for fashion and luxury products </li></ul></div><div><ul><li>Build and strengthen relationships with customers, deal with different nationalities and/or personalities and always put the customers at ease </li></ul></div><div><ul><li>Ensure qualitative monitoring and updating of customer information, according to the Company tools (CRM), in order to retain actual customers and detect new high potential ones </li></ul></div><div><ul><li>Ensure the achievement of individual and Store goals, enhancing and developing the business </li></ul></div><div><ul><li>Foster open and constructive communication with team members, being always collaborative and proposing effective solutions </li></ul></div><div><ul><li>Contribute to managing the visual display of the products in accordance with Gucci visual standards </li></ul></div><div><ul><li>Ensure store functional maintenance and appropriate levels of products on the sales floor, in line with corporate policies and procedures </li></ul></div><div><ul><li>Ensure the products&#39; replenishment and physical inventory of merchandise </li></ul></div><div><ul><li>Follow Company grooming, according with Gucci standards and policies </li></ul></div>Requirements  :<div>Functional </div><div> </div><div><ul><li>Proven experience in a similar role within fashion retail companies </li></ul></div><div><ul><li>Proven ability to drive and exceed individual and store result </li></ul></div><div><ul><li>Deep passion for fashion and luxury </li></ul></div><div><ul><li>Excellent commercial awareness and customers attitude </li></ul></div><div><ul><li>High flexibility and ability to adapt to different customers </li></ul></div><div><ul><li>Team-player mentality </li></ul></div><div><ul><li>Strong communication skills </li></ul></div><div><ul><li>Ability to work in a fast moving and dynamic environment </li></ul></div><div><ul><li>Luxury product knowledge </li></ul><div> Key challenges </div><div><div><ul><li>The role involves a high number of stakeholders (internal and external) and requires influencing skills. </li></ul></div><div><ul><li>Agility in the approach and in reviewing priorities, in line with the business needs </li></ul></div><div><ul><li>Balancing a global approach with local needs </li></ul></div></div></div>We believe in people able to shape their dreams into something meaningful for our community and the fashion world.  So we’d like to welcome our new member to a purposeful place, where passion and talent will hopefully make a real difference.  Gucci is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, disability, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

At Gucci we are all people moved by passion and thought but we’re also those who never forget to dream and to look towards the future.  
That is why we are always looking for like-minded people, from all around the world, able to bring different skills, personalities and talent to our community.  
We have put all of our energies and dedication into creating new roles and leadership within Gucci to push our industry forward and keep building an environment inspired by inclusivity, freedom of self-expression and innovation.  
We are proud to welcome to our community a new Dream-maker and we look forward to seeing him/her grow with us.

Job Family Group Description - Sales / Omni-Channel:
Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description -Retail Operations:
Supports the sales process – puts displays in place, keeps stock level inventory, payment transactions, fitting or garment alterations.

Sub-Job Family Description - Retail Operations:
Coordinates operational activities of stores. Monitors the flow of products and ensures the store is kept well stocked. Supports store projects (changes in opening and closing times, renovations or relocation, etc.) Liaises with necessary departments to coordinate an action rollout plan within deadline and budget.

Role MissionAs the Team Manager, you will lead and inspire your team to create and deliver an unsurpassed luxury service culture in the store.You will lead from the selling floor, where your most time is spent, executing the strategy, and delivering real-time coaching and feedback to achieve business and product category goals.You will develop and grow the people within your team through consistently contributing to the recruitment, retention, and development of the best-in-class talents. The Team Manager will represent the brand as a Gucci Ambassador by always embodying and promoting the Gucci Values.Key Accountabilities<h1></h1><h1>Client Experience</h1><ul><li>Lead and inspire your team to execute a superior client experience, ensuring each Client Advisor operates with a hospitable and elevated attitude.</li><li>Capture meaningful client data to build relationships to personalize prospect client development opportunities.</li><li>Effectively utilize various clienteling tools to drive client loyalty and acquisition.</li><li>Lead clienteling activities with your team and develop action plans accordingly to reach clear goals and KPIs.</li><li>Monitor Client Advisor performance and work on a daily/weekly/monthly plan to ensure clienteling excellence.</li><li>Lead and support company-driven local events and product launches, ensuring client attendance and sales results are met.</li><li>Lead by example on the selling floor in embracing the Gucci selling ceremony.</li><li>Manage the client flow on the selling floor to ensure that everyone is addressed with exceptional service.</li><li>Manage and resolve client service issues with the end goal of retaining and enriching the client relationship.</li><li>Model Gucci image through appropriate wardrobe and presence as per the company’s grooming guidelines.</li><li>Develop and maintain a deep knowledge of competition and prospects in the store’s area and stay well connected to local trends and evolution.</li></ul><h1></h1><h1>Leading People</h1><ul><li>Working on the selling floor, maintaining constant contact with your team, supporting, and coaching where needed, and ensuring a consistent client experience.</li><li>Provide support and regular feedback to Client Advisors to ensure their development is ongoing and their motivation and sense of engagement is high – behavioral observation with Training Follow-up App.</li><li>Actively lead the annual Performance and Development Conversations activity with your direct reports ensuring quality and inspiring career conversations.</li><li>Conduct regular and monthly performance conversations, discuss results and opportunities, and develop action plans.</li><li>Lead engaging morning briefings using different facilitation techniques when required, delivering key business communication and daily objectives.</li><li>Develop and lead cross-category focus, ensuring your team can and does sell all categories across all floors.</li><li>Participate in attracting and recruiting new team members through conducting behavioral- based interviews and keeping a talent pipeline from competitive recruitment.</li><li>Ensure effective, holistic, and timely onboarding for new joiners of your team.</li><li>Manage and resolve employee-relations matters in partnership with the Store Directors and People Partners.</li><li>Monitor your team’s adherence to company policies and procedures; following up when needed.</li></ul><h1>Sales Performance</h1><ul><li>Monitor the performance of the assigned categories and all store KPIs and proactively propose action plans to reach the targets.</li><li>Maximize time spent on the selling floor for motivating team members including using selling techniques effectively as a role model.</li><li>Consistently analyze store results (KPIs, RED, people KPIs, etc.) and partner with the Store Director to provide adequate recommendations and improvement actionable plans.</li><li>Partner with the Store Director and the Merchandising team, by providing effective feedback on products, stock situation, and specific category requests to grow the business.</li><li>Partner with the Store Director and the Training team to ensure Client Advisors develop full product knowledge through specific training while ensuring their awareness of market trends and competitors.</li><li>Utilize digital platforms to support store and online product sales.</li><li>Oversee and support tracking of all special orders through merchandising communication.</li></ul><h1></h1><h1>Running the House</h1><ul><li>Collaborate with Operations, Human Resources, Loss Prevention, and other cross-functional departments while adhering to and enforcing all company policies and procedures.</li><li>Plan and consult with the Store Director to accurately schedule FTE according to individual capabilities of team members and traffic flow to ensure appropriate coverage.</li><li>Effectively allocate tasks/activities based on people&#39;s abilities and delegate effectively.</li><li>Support and maintain visual merchandising standards set by the WW headquarters.</li><li>Maintain full organization of company assets in the back of house and front of house per the company’s stock guidelines.</li><li>Support and execute product handling, transactions, payment processes, and general store administration.</li><li>Support opening and closing of the store as Manager on Duty providing leadership and guidance to all Client Advisors on shift.</li><li>Optimize stock/inventory management ensuring monitoring and reporting of any risks.</li><li>Ensure with the Store Director optimal and consistent adherence to all key health, safety, and security aspects.</li></ul>Key Requirements<ul><li>4&#43; years of sales management experience in retail, luxury retail, or service-related industry.</li><li>A bachelor’s degree in a related field is preferred.</li><li>High degree of ethics, professionalism, integrity, and ability to inspire trust and influence a team.</li><li>Proven ability to drive positive client experiences that build loyalty and deliver measurable results.</li><li>Ability to manage competing priorities in a fast-paced environment.</li><li>Proficiency with Microsoft Office software including Word, Excel, PowerPoint, and Outlook.</li><li>Industry awareness and strong business acumen.</li><li>Strong verbal and written communication skills and excellent organizational skills.</li><li>Passion for the fashion industry.</li><li>Flexibility to work a retail schedule which will include evenings, weekends, and holidays.</li></ul>Key Values for Ways of WorkingOur values define who we are, what we stand for and how we act towards one another.  We consider these our commitment to develop a stronger organization:We Are Inclusive<ul><li>We believe that diveristy in thought, background and skills enhances our capacity to create, collaborate and problem solve.</li></ul>We Are Respectful<ul><li>We believe that all people are worthy and deserving of being seen and heard, using kindness as the power to transform every room we walk into.</li></ul>We Are Responsible<ul><li>We believe that personal and professional growth thrives at the intersection of thoughtfulness and accountability.</li></ul>We Are Trustworthy             <ul><li>We believe that honesty, transparency, and integrity are the foundations for everything we do (essential to sustaining healthy, long-lasting relationships).</li></ul>Key Behaviors to Amplify What We DoExploreConsiderate Thinker<ul><li>Sees the big picture and understands how own actions and decisions impact others and the organization as a whole.</li></ul>Solutions Developer<ul><li>Actively scans the environment for new approaches, blending different ideas to come with creative yet effective solutions.</li></ul>DeliverAccountable Achiever<ul><li>Actively gets things done, raising the bar for performance, and taking accountability for own actions.</li></ul>Agile Advocate<ul><li>Driven by the sense of urgency, promotes change and takes smart risks in pursuit of goals.</li></ul>ConnectConnection Builder <ul><li>Builds trust-based relationships across boundaries and encourages collaboration</li><li>Adapts own style to communicate impactfully.</li></ul>People Enabler<ul><li>Empowers others by providing autonomy and encouraging self-expression, valuing, and amplifying each person’s uniqueness.</li></ul>BuildContinuous Learner <ul><li>Is self-aware, curious to learn and seeks feedback from others to continuously grow, always putting improvement over comfort.</li></ul>Talent Builder <ul><li>Provides constructive and on-going feedback, coaches and helps others to achieve their full potential.</li></ul>Work Authorization<ul><li>Qualified candidates must have the proper work authorization to work in the United States</li></ul>AccessibilityOur Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience.  If you are interested in becoming a Gucci Dream-maker and applying for employment and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at <a href="mailto:name.nom&#64;kering.com" target="_blank">accessibility.americas&#64;gucci.com</a>.  When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations.Salary Range – CaliforniaFor individuals assigned and/or hired to work in California , GUCCI includes a reasonable estimate of the salary or hourly rate range for this role. This considers the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. In addition, where a candidate falls within the disclosed range estimate may be dependent on the applicable geographic differential associated with the location in which the position may be filled.  A reasonable estimate of the current base salary range is $85,500 USD to $95,000 USD. Eligible employees may also participate in an employee benefits program as well as an incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.Benefits include: <ul><li>Medical</li><li>Dental</li><li>Vision</li><li>Paid Time Off (PTO)</li><li>401K</li></ul>EOE M/D/F/V

グッチ

歴史

グッチの求人情報を見る

GUCCI Client Advisor - Dallas Northpark

GUCCI Client Advisor

GUCCI Operations Controller (Fixed Contract Role) - Orlando Millenia

GUCCI Team Manager - Glendale Americana