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 | Kering

Alexander McQueen se distingue par son expression de l’individualité, d’une force subversive et d’une puissance brute. &nbsp;

Histoire

Seán McGirr

Voir toutes les offres d’emploi Alexander McQueen

Découvrez les offres d’emploi Alexander McQueen

Passionn&eacute; par l&rsquo;univers du Luxe, rejoignez-nous !&nbsp; 
Cliquez ci-dessous pour d&eacute;couvrir toutes les opportunit&eacute;s de carri&egrave;re au sein de la Maison Alexander McQueen.&nbsp;

Your Opportunity:<div><div><div><div>Alexander McQueen is looking for an exceptional Client Advisor to join the team of our Sanremo Outlet Store. How you will contribute:<ul><li>Develop and maintain strong product knowledge and provide excellent customer service</li><li>Understand current products, trends and collections and ensure that customers are informed and aware</li><li>Replenish stock and maintain high standards of merchandise and product presentation</li><li>Handle customer complaints, seek assistance where necessary, ensure issues are resolved to the satisfaction of the customer and the company</li><li>Keep up to date with customer requirements and operating procedures</li><li>Be aware of daily sales targets and performance against them. Use appropriate sales techniques to ensure they are met</li><li>Open &amp; close the Store according to the needs of the business, in line with Company security rules</li><li>Ensure personal appearance and presentation is strictly in line with company standards</li><li>Adhere to Security and Health &amp; Safety regulations</li></ul> Your Skills and Experience:<ul><li>Previous experience in a similar role</li><li>Fluent in Italian; good level of English</li><li>Ability to adapt to frequent change and a high pressure environment</li><li>Ability to initiate contact and communication</li><li>Motivated by being a team player with a common goal</li><li>Excellent Communication and interpersonal Skills with the ability to build and maintain relationships</li></ul>This is a fantastic opportunity to become part of a dynamic team with a visionary brand that offers possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment. Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.</div></div></div></div>

Innovative, uncompromising, romantic, provocative, upholding the power of emotion and the touch of the human hand: these are all elements that describe the fashion of the house of Alexander McQueen. The brand is synonymous with modern British couture, renowned for its strong identity and celebration of unbridled creativity. Integral to the McQueen culture is the juxtaposition between contrasting elements: femininity and masculinity, fragility and strength, tradition and modernity. The luxury brand was founded by Lee Alexander McQueen in 1992. Among the greatest fashion designers of his time, the legacy of his work lives on.

<div>The Role </div><div><div><div><div>The Alexander McQueen Part Time Retail Associate will be a passionate brand ambassador and dedicated team player. Key Accountabilities<ul><li>Provide exceptional client experience by greeting, listening and assisting clients</li><li>Assist in stock takes, transfers, coordination etc. </li><li>Foster open and constructive communication with team members, taking a collaborative approach and proposing effective solutions when needed. Promote a positive working environment in line with the House Code of Behaviours. </li><li>Maintain a continual learning mindset by actively seeking and embracing feedback from both colleagues and management.</li><li>Maintain shopfloor standards and appropriate levels of products on the sales floor, in line with House policies and procedures, by utilizing various training resources provided by the Company</li><li>Act in compliance to Company procedures and guidelines on visual merchandising, operational guidelines and stock procedures, as well as cash activity, inventory, logistics and all main reporting activities requested by head office, ensuring that Company policies and procedures are proactively executed</li></ul>Key Requirements <ul><li>You will be able to demonstrate the desired Alexander McQueen Behaviours </li><li>Proven experience in a similar role within fashion retail companies or customer service-related field</li><li>Possesses genuine interest in fashion and follows industry trends/news</li><li>Team-player mentality</li><li>Strong verbal and written communication skills</li><li>Ability to work in a fast moving and dynamic environment</li><li>Luxury product knowledge with keen interest in fashion trends, luxury market, social media etc</li><li>Ability to use digital retail tools and CRM</li><li>Ability to be mobile for extended periods of time</li></ul>Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.</div></div></div></div>

Alexander McQueen is a British luxury fashion house founded by Lee Alexander McQueen in 1992. In 2001, the house joined the Kering Group and, since December 2023, is under the creative direction of Seán McGirr. 
Alexander McQueen is distinctive for an expression of individuality, subversive strength and raw power. With a design studio and atelier based in London, the house is known for uncompromising quality and creative vision. 
At Alexander McQueen, we live and breathe a culture defined by our Key Behaviours:
•	Empowerment – We empower our team and peers, providing unwavering support to ensure everyone can thrive; this means giving support to your team and those you are working with to succeed. 
•	Teamwork – We put an emphasis on teamwork; this means working together as a collective to achieve shared goals.
•	Respect – We value respect, treating everyone with dignity and showing genuine appreciation for their efforts: this means treating everyone equally. 
•	Kindness – We believe kindness is integral to everything we do; this means demonstrating compassion and empathy towards others.

<div>The Role </div><div><div><div><div>The Alexander McQueen Senior Sales Associate will be a passionate brand ambassador and dedicated team player, promoting brand loyalty and transforming every client visit into a memorable luxury shopping experience. Though your experience and expertise you will be a role model to the team and actively support the store management with activities as required.  Key Accountabilities <ul><li>Provide exceptional client experience by greeting, listening and assisting clients in exceeding their needs, demonstrating an excellent knowledge of the products as well as of AMQ history and heritage</li><li>Proactively seize all cross-selling opportunities, utilizing all product categories available in the store</li><li>Maintain and develop client relationships through a custom-made approach and with the support of CRM and digital tools to strengthen Client loyalty</li><li>Engage with clients on general trends in the fashion world and developments in luxury market, showing passion for fashion and luxury products</li><li>Be driven to exceed individual financial targets and maximize own sales performances contributing to the success of the entire store</li><li>Foster open and constructive communication with team members, taking a collaborative approach and proposing effective solutions when needed. Promote a positive working environment in line with the House Code of Behaviours.</li><li>Maintain a continual learning mindset by actively seeking and embracing feedback from both colleagues and management.</li><li>Maintain shopfloor standards and appropriate levels of products on the sales floor, in line with House policies and procedures, by utilizing various training resources provided by the Company</li><li>Strengthen Client loyalty by participating in the Department or Store’s clientelling initiatives</li><li>Follow Company grooming, accordingly with AMQ standards and policies</li><li>Act in compliance to Company procedures and guidelines on visual merchandising, operational guidelines and stock procedures, as well as cash activity, inventory, logistics and all main reporting activities requested by head office, ensuring that Company policies and procedures are proactively executed</li><li>Assist Management in daily operations: floor management, stock operations, and opening / closing duties</li><li>Support the Managers in developing the team through mentoring and buddying activities</li><li>Demonstrate a thorough understanding of the company’s policies and provide support to other Client Advisors when needed</li></ul>Key Requirements <ul><li>You will be able to demonstrate the desired Alexander McQueen behaviours </li><li>Proven experience in a similar role within fashion retail companies or customer service-related field</li><li>Proven ability to drive and exceed individual and store KPIs</li><li>Possesses genuine interest in fashion and follows industry trends/news</li><li>Team-player mentality</li><li>Strong verbal and written communication skills</li><li>Strong selling skills and ability to overcome objections</li><li>Client centric approach and an entrepreneurial spirit</li><li>Ability to work in a fast moving and dynamic environment</li><li>Luxury product knowledge with keen interest in fashion trends, luxury market, social media etc</li><li>Ability to use digital retail tools and CRM</li><li>Ability to be mobile for extended periods of time</li></ul>Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.</div></div></div></div>

Alexander McQueen is a British luxury fashion house founded by Lee Alexander McQueen in 1992. In 2001, the house joined the Kering Group and, since December 2023, is under the creative direction of Seán McGirr. 
Alexander McQueen is distinctive for an expression of individuality, subversive strength and raw power. With a design studio and atelier based in London, the house is known for uncompromising quality and creative vision. 

At Alexander McQueen, we live and breathe a culture defined by our Key Behaviours:
•	Empowerment – We empower our team and peers, providing unwavering support to ensure everyone can thrive; this means giving support to your team and those you are working with to succeed. 
•	Teamwork – We put an emphasis on Teamwork; this means working together as a collective to achieve shared goals.
•	Respect – We value respect, treating everyone with dignity and showing genuine appreciation for their efforts: this means treating everyone equally. 
•	Kindness – We believe kindness is integral to everything we do; this means demonstrating compassion and empathy towards others.

How will you contribute?<ul><li>Actively perform analysis reports of monthly performance to help identify opportunities and suggest actions to maximise profits.</li><li>Sell-in and sell through analysis and extract relevant and concise take-aways, pricing initiatives, and ad-hoc analysis.</li></ul><ul><li>Establishes and maintains relationships with retail buying team by working closely with Merchandising&#39;s role as a strategic support.</li><li>Partner with cross-functional teams, including Marketing &amp; Communications, PR, Ecommerce, Wholesale, and Visual Merchandising.</li><li>Managing competitor analysis for the category to demonstrate analytical skills, by interpreting market needs, trends and identify opportunities to enhance the collection. </li><li>Support on merchandising collection plan, update and follow up with design and development.</li><li>Support in producing presentations for the Merchandise Manager, to be shared with Senior Management, conveying extensive product awareness throughout.</li><li>Participate in technical reviews to ensure quality is met to luxury standard and drives the development planning cycle through establishing schedules and chasing key stakeholders to ensure key merchandise planning dates are respected.</li><li>Support Merchandise Manager during selling campaigns. </li><li>Take ownership of ensuring shots accurately depict new product ranges, coding all items in a highly time sensitive environment and assisting with other activities required. </li><li>Management and organisation of all footwear sample sets before and after campaign launch. Support Press/Communications/Design/VIC/VM upon sample requests. </li><li>Manage training materials that are fit for purpose and suitable for use by our Wholesale, Buying and Retail teams - transmitting depth of product knowledge acquired throughout the development process.</li></ul>Required Skills:<ul><li>You will be able to demonstrate the desired Alexander McQueen behaviours.</li><li>Previous experience in footwear merchandising, preferably within luxury fashion. </li><li>Strong verbal and written communication skills and excellent organisational skills with ability to prioritise workload to meet deadlines.</li><li>Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook</li><li>Extensive analytical and numeracy skills.</li><li>Flexibility to travel with short notice and to work a demanding schedule.  </li><li>Passionate about the luxury industry.</li></ul>

​Alexander McQueen is a British luxury fashion house founded by Lee Alexander McQueen in 1992. In 2001, the house joined the Kering Group and, since December 2023, is under the creative direction of Seán McGirr. 

Alexander McQueen is distinctive for an expression of individuality, subversive strength and raw power. With a design studio and atelier based in London, the house is known for uncompromising quality and creative vision. 

At Alexander McQueen, we live and breathe a culture defined by our key Behaviours:

Empowerment – We empower our team and peers, providing unwavering support to ensure everyone can thrive; this means giving support to your team and those you are working with to succeed. 

Teamwork – We put an emphasis on Teamwork; this means working together as a collective to achieve shared goals.

Respect – We value respect, treating everyone with dignity and showing genuine appreciation for their efforts: this means treating everyone equally. 

Kindness – We believe kindness is integral to everything we do; this means demonstrating compassion and empathy towards others.  

Alexander McQueen

Alexander McQueen

Histoire

Seán McGirr

Découvrez les offres d’emploi Alexander McQueen

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