BALENCIAGA Client Ambassador (Sydney David Jones)

About us

Founded by Spanish-born Cristóbal Balenciaga in 1917 and established in Paris in 1937, the original House of Balenciaga defined modern couture with its many innovations to form and technique. Today it continues to uphold the vision of the House through boundary-pushing collections including women’s and men’s ready-to-wear, accessories, and objects d’art. The brand’s unprecedented interactions with the expanding digital realm, material developments, and today’s social responsibilities keep it at the forefront of modernity.

In 2021, Balenciaga’s 50th Couture collection—the House’s first since its founder retired in 1968 – reintroduces a standard of cutting-edge elegance.  From October 2015 to July 2025, Demna designed both men’s and women’s collections as the Artistic Director. In July 2025, Pierpaolo Piccioli was appointed Creative Director of Balenciaga.

We are currently seeking a Client Ambassador who will report to the Store Manager.

Your opportunity

You can significantly contribute to the store sales, by providing Balenciaga signature to all internal and external clients, support the management team and represent Balenciaga brand and image.

How you will contribute

• Act as a “host” for customer, interact and consistently strengthen and build strong customer relationships 
• Develop and maintain good product knowledge and provide excellent and professional customer service 
• Handle customer complaints and ensure issues can be resolved to the satisfaction of the customer and the company 
• Replenish stock and maintain high standards of merchandise and product presentation and control products from a quality point of view 
• Maintain store cleanness and tidiness, grooming and appearance of all areas respecting the visual merchandising Standard 
• Ensure all procedures and policies are understood and carry out work according to those standards 

Who you are

• Proven experience in a similar role. With working experience in fashion luxury companies is a plus.
• Product and Fashion sensitivity with good knowledge of fashion trend
• Strong sense of responsibility and team spirit
• Ability to work under pressure in a fast-paced environment
• Good command of both spoken and written English
• Good PC skills such as MS Office and other digital tools