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 | Kering

Founded in Florence in 1921, the House is renowned for eclectic and contemporary creations that represent the pinnacle of Italian craftsmanship and are unsurpassed in quality, attention to detail and imaginative design.

History

<p>In 2025, Demna was appointed Artistic Director of Gucci.</p>

Demna

Discover Gucci job offers

<p>Are you passionate about Luxury? Join our team today!<br />
Click below to discover all our job opportunities at Gucci.&nbsp;</p>

<p><b>Role Mission</b></p><p></p><p>The Retail Trainer Northeast fosters a culture of continuous learning and delivers high-impact training programs across classroom, in-store, and on-the-floor environments. This pivotal role empowers retail teams to enhance client experiences, deepen product expertise, and refine client development skills.</p><p>As a field-focused position, you will spend most of your time in stores—actively training, observing, providing feedback, and collaborating with store leadership to elevate team performance and uphold service excellence.</p><p></p><p><b>Key Accountabilities</b></p><p><b><span>Training</span></b> <b><span>Execution</span></b> <b><span>&amp;</span></b> <b><span>Business</span></b> <b><span>Impact</span></b></p><ul><li>Work closely with Store and Team Managers to integrate training into daily retail operations, including store briefings, on-floor coaching, and dedicated training sessions.</li><li>Identify opportunities for improvement and provide training solutions that enhance sales <span>performance and behaviors to ensure a consistent client experience</span></li><li>Partner with Store Managers and Retail Leaders to assess staff competencies and deliver targeted training to enhance skills and performance.</li><li>Support the onboarding of new hires and provide ongoing training to existing staff to maintain high standards of performance.</li><li>Track training effectiveness using internal tools, mystery shopping programs, and sales impact analysis</li></ul><p></p><p><b>Client Experience &amp; Development</b></p><ul><li>Lead training programs and in-store coaching to elevate customer interactions, ensuring personalized service and brand loyalty.</li><li>Spend most of your time in stores, actively training and coaching Client Advisors and Team Managers on the shop floor.</li><li>Provide real-time feedback and hands-on support to refine selling techniques, storytelling, and client interactions.</li><li>Train teams on delivering a personalized, elevated client experience that fosters long-term relationships.</li><li>Reinforce key selling behaviors, including active listening, emotional engagement, and product storytelling.</li></ul><p></p><p><b>Product Expertise &amp; Knowledge</b></p><ul><li>Develop in-depth product knowledge programs, ensuring retail teams are well-versed in product storytelling, craftsmanship, foundational collections, and seasonal offerings.</li><li>Deliver engaging product training sessions to strengthen confidence and expertise among Client Advisors.</li></ul><p></p><p><b>Collaboration &amp; Stakeholder Engagement</b></p><ul><li>Work cross-functionally with store leadership, regional retail teams, and global training partners to identify training needs and develop impactful learning solutions.</li></ul><p></p><p><b>Key Requirements</b></p><ul><li>Minimum 3 years of experience in the retail industry, ideally including retail <span>management.</span></li><li>Previous experience in training departments or roles focused on training and developing <span>others.</span></li><li>Strong influencing and communication <span>skills.</span></li><li>Project management <span>experience.</span></li><li>Comfortable working in a store environment with flexible attendance <span>shifts.</span></li><li>Strong retail business <span>acumen.</span></li><li>Knowledge of adult learning <span>methodologies.</span></li><li>Proven experience in presentations and people <span>development.</span></li><li>Experience with digital learning platforms and <span>tools.</span></li><li>Strong analytical mindset and cultural <span>sensitivity.</span></li><li><span>Adaptable with a proactive, positive attitude. </span></li><li><span>Ability to collaborate cross functional with multiple internal stakeholders. </span></li><li>Fluency in English; proficiency in other languages is a <span>plus.</span></li></ul><p></p><p><b>Work Authorization</b></p><ul><li>Qualified candidates must have the proper work authorization to work in the United States</li></ul><p></p><p><b>Accessibility</b></p><p></p><p>Our Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience.  If you are   interested in becoming a Gucci Dream-maker and applying for employment and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at <a href="mailto:name.nom&#64;kering.com" target="_blank">accessibility.americas&#64;gucci.com</a>.  </p><p></p><p>When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations.</p><p></p><p><b>Salary Range – Corporate Field Positions</b></p><p></p><p>For individuals assigned and/or hired to work in corporate field positions, GUCCI includes a reasonable estimate of the salary or hourly rate range for this role. This considers the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. In addition, where a candidate falls within the disclosed range estimate may be dependent on the applicable geographic differential associated with the location in which the position may be filled. </p><p>A reasonable estimate of the current base salary is $100,000. </p><p></p><p>EOE M/D/F/V</p>

If you are a Dream-maker, this is the place for you.  Together, we’ll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond.

<p></p><p><b>Role Mission</b></p><p></p><p>As a Gucci Senior Client Advisor, you will assist the Store Director and Team Manager in the driving of sales results, training and supervision of Client Advisors, merchandise management and daily store operations.</p><p></p><p>You will be a dynamic and inspiring leader who has a strong background in relationship building skills, with both external and internal clients. As a Senior Client Advisor, you will be a role model and represent the brand as a Gucci Ambassador by promoting the Gucci Values and Mindsets within the marketplace.</p><p></p><p><b>Key Accountabilities</b></p><p></p><p><b>Team</b></p><ul><li>Provide supervision and guidance to Client Advisors on the selling floor to deliver the highest performance through a customer centric attitude, driving sales as a client advisor leader;</li><li>Partner with the Team Manager to support real time coaching and feedback to achieve business and product category goals;</li><li>Assist in the development and growth within your team;</li><li>Ensure a consistent and branded onboarding experience for Client Advisors and facilitate training in collaboration with store management, ensuring brand initiatives are clearly understood.</li></ul><p></p><p><b>Client</b></p><ul><li>Act as a role model by providing an exceptional client service experience by greeting, listening, and assisting clients to exceed their shopping needs;</li><li>Demonstrates an excellent knowledge of the products as well as Gucci history and heritage;</li><li>Attract new clients by being a Brand Ambassador through networking within the community;</li><li>Drive and exceed individual KPI goals, by ensuring the highest level of customer service and quality of sales.</li></ul><p></p><p><b>Operations</b></p><ul><li>Floor leadership duties; opening/closing the store, organizing coverage for the floor when associates are at lunch/taking a break;</li><li>Contribute to upholding the visual display of all products in accordance with Gucci visual standards;</li><li>Support the daily operations of the store when management is not present;</li><li>First point of contact should a difficult client issue arise.</li></ul><p></p><p><b>Key Requirements</b></p><ul><li>Sales management experience in retail, luxury retail, or service-related industry preferred;</li><li>Bachelor’s Degree in a related field is preferred;</li><li>Proven ability to drive positive customer experiences that build loyalty and deliver measurable results;</li><li>Ability to manage competing priorities in a fast-paced environment;</li><li>Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook;</li><li>Industry awareness and strong business acumen;</li><li>Strong verbal and written communication skills and excellent organizational skills;</li><li>Passion for the Fashion Industry;</li><li>Flexibility to work a retail schedule which will include evenings, weekends, and holidays.</li></ul><p></p><p><b>Work Authorization</b></p><ul><li>Qualified candidates must have the proper work authorization to work in the United States</li></ul><p></p><p><b>Accessibility</b></p><p></p><p>Our Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience.  If you are   interested in becoming a Gucci Dream-maker and applying for employment and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at<span> </span><a href="mailto:name.nom&#64;kering.com" target="_blank"><span><span><span><span><span><span><span>accessibility.americas&#64;gucci.com</span></span></span></span></span></span></span></a>.  </p><p></p><p>When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations.</p><p></p><div><div><p><b><span>Salary Range – New York</span></b></p><p></p></div><div><p><span><span>For individuals assigned and/or hired to work in<span> </span></span></span><span><span>New York</span></span><span><span>,</span><span><span> </span></span><span>GUCCI includes a reasonable estimate of the salary or hourly rate range for this role.<span> </span></span><span>This considers the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications.</span><span><span> </span>In addition, where a candidate falls within the disclosed<span> </span></span><span>range</span><span><span> </span>estimate may be dependent on the applicable geographic differential associated with the location in which the position may be filled</span><span>.  </span></span><span> </span></p><p></p></div><div><p><span><span>A reasonable estimate of the current base salary range is $20.00/hour<span> </span></span></span><span><span>to $21.00/hour.</span></span></p><p></p><p></p><p>EOE M/D/F/V</p></div></div>

If you are a Dream-maker, this is the place for you. Together, we’ll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond.

<p><b>Role Mission</b></p><p></p><div><div><div><div><div><div><div><div><div><p>As a Gucci Senior Client Advisor, you will assist the Store Director and Team Manager in the driving of sales results, training and supervision of Client Advisors, merchandise management and daily store operations.</p><p></p><p>You will be a dynamic and inspiring leader who has a strong background in relationship building skills, with both external and internal clients. As a Senior Client Advisor, you will be a role model and represent the brand as a Gucci Ambassador.</p><p></p><p><b>Key Accountabilities</b></p><p><b>Team</b></p><ul><li><p>Provide supervision and guidance to Client Advisors on the selling floor to deliver the highest performance through a customer centric attitude, driving sales as a client advisor leader;</p></li><li><p>Partner with the Team Manager to support real time coaching and feedback to achieve business and product category goals;</p></li><li><p>Assist in the development and growth within your team;</p></li><li><p>Ensure a consistent and branded onboarding experience for Client Advisors and facilitate training in collaboration with store management, ensuring brand initiatives are clearly understood.</p></li></ul><p></p><p><b>Client</b></p><ul><li><p>Act as a role model by providing an exceptional client service experience by greeting, listening, and assisting clients to exceed their shopping needs;</p></li><li><p>Demonstrates an excellent knowledge of the products as well as Gucci history and heritage;</p></li><li><p>Attract new clients by being a Brand Ambassador through networking within the community;</p></li><li><p>Drive and exceed individual KPI goals, by ensuring the highest level of customer service and quality of sales.</p></li></ul><p></p><p><b>Operations</b></p><ul><li><p>Floor leadership duties; opening/closing the store, organizing coverage for the floor when associates are at lunch/taking a break;</p></li><li><p>Contribute to upholding the visual display of all products in accordance with Gucci visual standards;</p></li><li><p>Support the daily operations of the store when management is not present; First point of contact should a difficult client issue arise.</p></li></ul><p></p><p><b>Key Requirements</b></p><ul><li><p>Sales management experience in retail, luxury retail, or service-related industry preferred;</p></li><li><p>Bachelor’s Degree in a related field is preferred;</p></li><li><p>Proven ability to drive positive customer experiences that build loyalty and deliver measurable results;</p></li><li><p>Ability to manage competing priorities in a fast-paced environment;</p></li><li><p>Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook;</p></li><li><p>Industry awareness and strong business acumen;</p></li><li><p>Strong verbal and written communication skills and excellent organizational skills;</p></li><li><p>Passion for the Fashion Industry;</p></li><li><p>Flexibility to work a retail schedule which will include evenings, weekends, and holidays.</p></li></ul><p></p><p><b>Work Authorization</b></p><ul><li><p>Qualified candidates must have the proper work authorization to work in the United States</p></li></ul><p></p><p><b>Accessibility</b></p><p></p><p>Our Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience.  If you are   interested in becoming a Gucci Dream-maker and applying for employment and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at<span> </span><a href="mailto:name.nom&#64;kering.com" target="_blank">accessibility.americas&#64;gucci.com</a>.  </p><p></p><p>When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations.</p><p></p><p><b>Salary Range – New York</b></p><p></p><p>For individuals assigned and/or hired to work in New York City, GUCCI includes a reasonable estimate of the salary or hourly rate range for this role. This considers the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. In addition, where a candidate falls within the disclosed range estimate may be dependent on the applicable geographic differential associated with the location in which the position may be filled.</p><p></p><p>A reasonable estimate of the current base salary range is $20,00 to $22,00.</p><p></p><p>EOE M/D/F/V</p></div></div></div></div></div></div></div></div></div>

<div><b>Role Mission</b></div><div></div><div>As a Gucci Senior Client Advisor, you will assist the Store Director and Team Manager in the driving of sales results, training and supervision of Client Advisors, merchandise management and daily store operations.</div><div>You will be a dynamic and inspiring leader who has a strong background in relationship building skills, with both external and internal clients. As a Senior Client Advisor, you will be a role model and represent the brand as a Gucci Ambassador by promoting the Gucci Values and Amplifiers within the marketplace.</div><div></div><div><b>Key Accountabilities</b></div><div></div><div><b>Team</b></div><ul><li>Provide supervision and guidance to Client Advisors on the selling floor to deliver the highest performance through a customer centric attitude, driving sales as a client advisor leader;</li><li>Partner with the Team Manager to support real time coaching and feedback to achieve business and product category goals;</li><li>Assist in the development and growth within your team;</li><li>Ensure a consistent and branded onboarding experience for Client Advisors and facilitate training in collaboration with store management, ensuring brand initiatives are clearly understood.</li></ul><div></div><div><b>Client</b></div><ul><li>Act as a role model by providing an exceptional client service experience by greeting, listening, and assisting clients to exceed their shopping needs;</li><li>Demonstrates an excellent knowledge of the products as well as Gucci history and heritage;</li><li>Attract new clients by being a Brand Ambassador through networking within the community;</li><li>Drive and exceed individual KPI goals, by ensuring the highest level of customer service and quality of sales.</li></ul><div></div><div><b>Operations</b></div><ul><li>Floor leadership duties; opening/closing the store, organizing coverage for the floor when associates are at lunch/taking a break;</li><li>Contribute to upholding the visual display of all products in accordance with Gucci visual standards;</li><li>Support the daily operations of the store when management is not present;</li><li>First point of contact should a difficult client issue arise.</li></ul><div></div><div><b>Key Requirements</b></div><ul><li>Sales management experience in retail, luxury retail, or service-related industry preferred;</li><li>Bachelor’s Degree in a related field is preferred;</li><li>Proven ability to drive positive customer experiences that build loyalty and deliver measurable results;</li><li>Ability to manage competing priorities in a fast-paced environment;</li><li>Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook;</li><li>Industry awareness and strong business acumen;</li><li>Strong verbal and written communication skills and excellent organizational skills;</li><li>Passion for the Fashion Industry;</li><li>Flexibility to work a retail schedule which will include evenings, weekends, and holidays.</li></ul><div></div><div><b>Key Pillars for Ways of Working</b></div><ul><li>Execute the mission of the role with a<span> </span><b>Radically Client-Centric</b><span> </span>mindset</li><li>Approach activities and relationships with a methodology that promotes<span> </span><b>Flat, Connected and Fast</b><span> </span>ways of collaborative working</li><li>Be<span> </span><b>Relentlessly Creative</b><span> </span>and approach challenges with an innovative mindset</li><li>Demonstrate that<span> </span><b>Everyone is an Owner</b><span> </span>through thoughts, actions, and behaviors</li></ul><div></div><div><b>Key Behaviors to Amplify What We Do</b></div><div><b>Explore</b></div><div><b>Considerate Thinker</b></div><ul><li>Sees the big picture and understands how own actions and decisions impact others and the organization as a whole</li></ul><div><b>Solutions Developer</b></div><ul><li>Actively scans the environment for new approaches, blending different ideas to come with creative yet effective solutions</li></ul><div><b>Deliver</b></div><div><b>Accountable Achiever</b></div><ul><li>Actively gets things done, raising the bar for performance, and taking accountability for own actions</li></ul><div><b>Agile Advocate</b></div><ul><li>Driven by the sense of urgency, promotes change and takes smart risks in pursuit of goals</li></ul><div><b>Connect</b></div><div><b>Connection Builder</b></div><ul><li>Builds trust-based relationships across boundaries and encourages collaboration</li><li>Adapts own style to communicate impactfully</li></ul><div><b>People Enabler</b></div><ul><li>Empowers others by providing autonomy and encouraging self-expression, valuing, and amplifying each person’s uniqueness</li></ul><div><b>Build</b></div><div><b>Continuous Learner</b></div><ul><li>Is self-aware, curious to learn and seeks feedback from others to continuously grow, always putting improvement over comfort</li></ul><div><b>Talent Builder</b></div><ul><li>Provides constructive and on-going feedback, coaches and helps others to achieve their full potential</li></ul><p></p><div><b>Work Authorization</b></div><ul><li>Qualified candidates must have the proper work authorization to work in the United States</li></ul><div></div><div><b>Accessibility</b></div><div></div><div>Our Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience. If you<span> </span><span><span>are  interested</span></span><span> </span>in becoming a Gucci Dream-maker and applying for employment and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at<span> </span><a href="mailto:name.nom&#64;kering.com" target="_blank"><span><span>accessibility.americas&#64;gucci.com</span></span></a>. </div><div></div><div>When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations.</div><div></div><div><span>EOE M/D/F/V</span></div>

Gucci

History

Demna

Discover Gucci job offers

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