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Founded in Rome in 1945 by visionary duo Nazareno Fonticoli, a Master Tailor, and his business partner Gaetano Savini, Brioni is recognized as the world’s most prestigious menswear luxury house.

History

At the heart of the house is a devotion to the preservation of artisanal craftsmanship and the rich heritage of the brand.

Brioni and creativity

Discover Brioni job offers

Are you passionate about Luxury? Join our team today! 
Click below to discover all our job opportunities at Brioni.&nbsp;

你的职责:   - 通过完成店铺经理设定的目标&#xff0c;为团队工作做出贡献   - 至始至终与客户建立和发展积极的关系   - 客户关系拓展和客户粘性管理   - 有效利用客户手册来培养现有客户与潜在客户的关系   - 建立和培养人脉圈&#xff0c;以扩大潜在客户基础   - 收集市场信息: 新趋势、事件、竞争对手的活动和产品   - 有效地与店内和公司内的同事进行互动和协作   - 根据公司标准和指导方针执行库存程序   - 尊重Brioni的准则、职责和流程&#xff0c;及时分享可能出现的问题和风险 岗位要求   - 有销售工作经验   - 英语良好&#xff0c;会第二语言者优先   - 能够长时间在销售现场工作   - 每月至少有2个周六和2个周日的工作时间&#xff0c;包括如需年度盘点期间和假期期间   - 具备良好的倾听和沟通能力   - 能灵活工作在多元文化环境中   - 具备人脉协作能力和积极主动性   - 具备自我发展态度   - 具备主人翁意识

Job Family Group Description - Sales / Omni-Channel:
Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description -Retail & On-Line Selling:
Represents the brand to clients. Guides them at every stage of the buying journey, from the collection discovery and products selection to returns or exchanges management. Provides support on styles, product characteristics and trends.

Sub-Job Family Description - Sales Assistant:
Advises our customers during the buying journey. Presents the collection using brand standards. As the visible face of the brand follows company values. Contributes to reaching set sales targets and enhances customer satisfaction.

销售顾问 Sales Advisor / 资深销售顾问 Senior Sales Advisor岗位任务 销售顾问/资深销售顾问向门店经理汇报工作;他/她执行销售和定制化客户服务&#xff0c;并将个人和店铺目标和KPI***化。销售顾问是重要的品牌大使。他/她向客户提供独特而非凡的奢侈品体验&#xff0c;热情地引导客户了解品牌&#xff0c;维系积极长久的客户关系。 ROLE MISSION The Sales Advisor/Senior Sales Advisor reports to the Store Manager; he/she carries out sales and clienteling actions in order to maximize individual and store target and KPIs. The Sales Advisor is a key ambassador of the Brand. He/She provides a distinctive and extraordinary luxury experience, passionately guiding the client across the Brand, nurturing a long term loyal relationship.你的职责:  - 通过完成店铺经理设定的目标&#xff0c;为团队工作做出贡献  - 至始至终与客户建立和发展积极的关系  - 客户关系拓展和客户粘性管理  - 有效利用客户手册来培养现有客户与潜在客户的关系  - 建立和培养人脉圈&#xff0c;以扩大潜在客户基础  - 收集市场信息: 新趋势、事件、竞争对手的活动和产品  - 有效地与店内和公司内的同事进行互动和协作  - 根据公司标准和指导方针执行库存程序  - 尊重Brioni的准则、职责和流程&#xff0c;及时分享可能出现的问题和风险YOUR RESPONSIBILITIES: -   Contributes to the teamwork by the accomplishment of the goals set by the Store Manager -   Creates and develops a positive relationship with the customers, from the first contact to the farewell -   Meet and exceed CRM and retention goals -   Effectively utilizes the Client Book to nurture the relationship with the existing and potential customers -   Creates and cultivates a network of contacts to expand potential customer base  -   Gathers information about the market: new trends, events, competitors’ activities and products -   Effectively interacts and collaborates with colleagues in the store and in the company at large -   Implements stock procedures according to company standards and guidelines -   Respects Brioni standards, roles and procedures, promptly sharing possible issues and risks岗位要求  - 有销售工作经验  - 英语良好&#xff0c;会第二语言者优先  - 能够长时间在销售现场工作  - 每月至少有2个周六和2个周日的工作时间&#xff0c;包括如需年度盘点期间和假期期间  - 具备良好的倾听和沟通能力  - 能灵活工作在多元文化环境中  - 具备人脉协作能力和积极主动性  - 具备自我发展态度  - 具备主人翁意识REQUIREMENTS -   Experience in a sales position  -   Fluent in English, a second language is a plus -   Ability to be mobile on the sales floor for extended periods of time  -   Availability to work a minimum of 2 Saturdays and 2 Sundays per month, annual inventory, and holiday season -   Listening and communication skills -   Flexibility to work in a multicultural context -   Networking and proactivity -   Self-development attitude -   Sense of ownershipAbout BRIONI Founded in Rome in 1945, Brioni is recognized as the most prestigious Italian luxury menswear couture house &#xff1f; an authority on masculine elegance. Under the leadership of CEO Gianluca Flore and Creative Director Brendan Mullane, Brioni designs, develops and manufactures exclusive and highly-coveted Su Misura garments and sartorial ready-to-wear collections as well as leather goods (handbags, small leather goods and luggage), shoes and eyewear. Brioni products are distributed globally, encompassing Europe, Asia and America, where wholesale distribution in select specialty and department stores is complemented by a growing number of Brioni-owned boutiques. Throughout its history Brioni has been, and remains today, a point of reference for the entertainment, institutional and business worlds in Italy and abroad, followed by a loyal clientele of Hollywood personalities, heads of state and business leaders. For gentlemen everywhere, Brioni is true beauty. The house of Brioni is part of Kering, a leading global Luxury and Sport &amp; Lifestyle Group.

岗位任务  销售顾问向门店经理汇报工作;他/她执行销售和定制化客户服务&#xff0c;并将个人和店铺目标和KPI最大化。销售顾问是重要的品牌大使。他/她向客户提供独特而非凡的奢侈品体验&#xff0c;热情地引导客户了解品牌&#xff0c;维系积极长久的客户关系。  ROLE MISSION  The Sales Advisor reports to the Store Manager; he/she carries out sales and clienteling actions in order to maximize individual and store target and KPIs. The Sales Advisor is a key ambassador of the Brand. He/She provides a distinctive and extraordinary luxury experience, passionately guiding the client across the Brand, nurturing a long term loyal relationship.    你的职责:   - 通过完成店铺经理设定的目标&#xff0c;为团队工作做出贡献   - 至始至终与客户建立和发展积极的关系   - 客户关系拓展和客户粘性管理   - 有效利用客户手册来培养现有客户与潜在客户的关系   - 建立和培养人脉圈&#xff0c;以扩大潜在客户基础   - 收集市场信息: 新趋势、事件、竞争对手的活动和产品   - 有效地与店内和公司内的同事进行互动和协作   - 根据公司标准和指导方针执行库存程序   - 尊重Brioni的准则、职责和流程&#xff0c;及时分享可能出现的问题和风险  YOUR RESPONSIBILITIES:  -   Contributes to the teamwork by the accomplishment of the goals set by the Store Manager  -   Creates and develops a positive relationship with the customers, from the first contact to the farewell  -   Meet and exceed CRM and retention goals  -   Effectively utilizes the Client Book to nurture the relationship with the existing and potential customers  -   Creates and cultivates a network of contacts to expand potential customer base   -   Gathers information about the market: new trends, events, competitors’ activities and products  -   Effectively interacts and collaborates with colleagues in the store and in the company at large  -   Implements stock procedures according to company standards and guidelines  -   Respects Brioni standards, roles and procedures, promptly sharing possible issues and risks  岗位要求   - 有销售工作经验   - 英语良好&#xff0c;会第二语言者优先   - 能够长时间在销售现场工作   - 每月至少有2个周六和2个周日的工作时间&#xff0c;包括如需年度盘点期间和假期期间   - 具备良好的倾听和沟通能力   - 能灵活工作在多元文化环境中   - 具备人脉协作能力和积极主动性   - 具备自我发展态度   - 具备主人翁意识  REQUIREMENTS  -   Experience in a sales position   -   Fluent in English, a second language is a plus  -   Ability to be mobile on the sales floor for extended periods of time   -   Availability to work a minimum of 2 Saturdays and 2 Sundays per month, annual inventory, and holiday season  -   Listening and communication skills  -   Flexibility to work in a multicultural context  -   Networking and proactivity  -   Self-development attitude  -   Sense of ownership

About usSince 1945, the Brioni style is one of effortless modern elegance. It stems from excellence through in-house sartorial savoir-faire and continuous research in exceptional materials. In addition to its state-of-the-art Bespoke service, the House offers unparalleled, made in Italy, ready-to-wear, leather goods, shoes and accessories, both for formalwear and leisurewear, as well as fragrances.Founded in Rome and part of the Kering group, Brioni designs and crafts in the spirit of slow luxury, a value for the planet and people that unites the craftsmen and communities behind the House.We are currently seeking a Customer Service Staff who will report to the Customer Service Manager as part of our dynamic team.Your opportunityYou will form an integral part of the Customer Service Department within the Integrated Logistics Business Unit, providing exceptional service to stores and internal clients. You will achieve the highest level of customer satisfaction through relationship management in cooperation with divers departments within our Company. This invigorating role will allow you to provide the clients of our luxury brands with first class customer serviceHow you will contribute<ul><li>Using our internal mainframe systems to manage orders received during sales campaigns, prices and delivery of goods</li><li>Adhering to precision, quality and timing standards to ensure the best quality service</li><li>Providing top-quality customer service by answering to customer inquiries/issues as required</li><li>Communicating and collaborating with internal departments in order to meet customer expectations</li><li>Developing and executing planned activities</li><li>Facilitating the collection of information to monitor business trends and opportunities</li></ul>Who you are<ul><li>An high school graduate (university degree will be a plus)</li><li>A customer service representative with a previous experience at least in customer service or in similar roles (preferably within the fashion/luxury industry)</li><li>An expert user of Microsoft Office (especially Excel) and Stealth (or AS400)</li><li>A professional aware of Luxury Goods International/ Luxury Goods Logistics dynamics</li><li>An excellent communicator, able to work well with individuals from all levels of an organisation and suppliers</li><li>A proactive detail-oriented person who is able to prioritise and meet challenging deadlines</li><li>Fluent in Italian and English, both written and spoken (good knowledge of either French or German would be a plus)</li></ul>Why work with us?This is a fabulous opportunity to join the Brioni adventure and to actively contribute to the development of the business by becoming part of a thriving House in a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

Brioni

History

Brioni and creativity

Discover Brioni job offers

BRIONI Senior Sales Advisor

BRIONI Sales Advisor

BRIONI 销售顾问 Sales Advisor

BRIONI Customer Service Staff