POMELLATO E-Commerce Specialist (Maternity Cover)

About Us

Pomellato, handcrafted contemporary fine jewellery from Milan. Renowned for its coloured gemstones and its elegant yet unconventional design since 1967. Supporting women and equality. Working towards a more eco-conscious future, Pomellato has now achieved 100% responsible gold purchasing. Established in Milan in 1967 and crafted by the hands of expert goldsmiths, Pomellato stands out for its unique design and colorful gems which through innovative stone cutting and setting techniques have come to define an unmistakable and iconic style. Pomellato is part of Kering, a global luxury group, managing the development of a series of renowned houses in the sectors of fashion, leather goods, jewellery and watches.

How will you contribute:

The candidate will join the E-Commerce team based in Milan on a temporary maternity leave cover. She/he will be responsible for supporting and maintaining the smooth operation of the brand’s e-commerce activities, ensuring alignment with global strategy and business objectives. The main activities will be:

• Website & Product Management: Manage and update the brand’s website, ensuring accurate product catalog management, content updates, and seamless execution of product launches. Implement SEO strategies to maintain organic search visibility and oversee SEA (Search Engine Advertising) activities in collaboration with the agency;

• Operations & Inventory Management: Oversee daily e-commerce operations, including order processing, shipping, and returns, ensuring efficiency in coordination with logistics partners and internal teams. Monitor and manage stock levels, ensuring optimal inventory and implementing replenishment strategies. Support stock and sales reconciliation to maintain accuracy;

• Performance Monitoring & Reporting: Track and analyze website KPIs, providing actionable insights to optimize performance and enhance user experience. Prepare weekly and monthly performance reports, monitoring operational costs, identifying cost-saving opportunities, and ensuring budget efficiency;

• Market Insights & Competitive Analysis: Monitor innovations in the luxury/jewelry sector, analyze competitors, and identify best practices to support business growth. Share insights with the team to continuously improve e-commerce performance;

• Stakeholder & Project Coordination: Work closely with agencies, suppliers, and internal stakeholders, including merchandising, digital marketing, clienteling, graphic design, and logistics teams, to ensure the successful execution of e-commerce initiatives.

Who you are:

• 3 years’ experience as E-commerce Specialist;

• Excellent knowledge of Microsoft Office (Excel and PowerPoint);

• Proficiency in Magento platform;

• Experience with Google Analytics and other web analytics tools to track and analyze performance metrics;

• Fluency in Italian & English (written and spoken);

• Strong analytical, problem-solving, and time-management skills;

• Excellent communication and collaboration skills to work effectively with internal teams and external partners;

• Passion for e-commerce, digital marketing, and luxury retail.

Why work with us?

This is a fantastic opportunity to become part of a dynamic team with an unconventional brand that offers possibilities to learn and grow. Talent development is a managerial principle at Pomellato and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment. Pomellato is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enrich the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.