10/24/2025
GUCCI Global Visual Merchandising and Store Identity Director
Gucci - Regular
Milano - Italy
The Global Visual Merchandising and Store Identity Director will lead the strategic direction and execution of all visual merchandising activities across the brand. This role is responsible for aligning creative vision, operational excellence, and innovation across design, production, and implementation of visual tools and windows globally. The position plays a pivotal role in shaping the brand’s physical storytelling and elevating the customer experience through compelling visual environments.
Key Accountabilities
Strategic Leadership
- Define and evolve the global visual merchandising strategy in alignment with brand identity and business objectives.
- Translate brand narratives into immersive visual experiences across all retail formats and regions.
- Partner with cross-functional teams (Retail, Merchandising, Marketing, Store Planning) to ensure cohesive execution.
- Create a positive relationship between VM and Creative Office
- Coordinate the implementation of Visual Merchandising strategies at a regional level, guaranteeing uniformity and consistency across the various locations.
Team & Project Management
- Lead and mentor senior managers across design, production, and global VM operations.
- Oversee planning and execution of seasonal window campaigns, visual toolkits, and store guidelines.
- Ensure timely delivery of VM assets and toolkits across markets, balancing creativity with operational feasibility.
Innovation & Excellence
- Drive innovation in materials, formats, and storytelling methods to enhance brand differentiation.
- Champion sustainability and scalability in VM production and deployment.
- Monitor industry trends and competitor activity to inform strategic decisions.
Performance & Optimization
- Optimize processes and workflows to improve efficiency and reduce lead times.
- Manage budgets and resources across global VM initiatives.
Key Requirements
- Minimum 15 years of experience in visual merchandising, retail design, or brand experience, with at least 5 years in a leadership role.
- Proven track record of managing global teams and complex cross-functional projects.
- Strong creative sensibility paired with operational rigor.
- Excellent communication and stakeholder management skills.
- Fluent in Italian and English; additional languages are a plus.
- Willingness to travel internationally