GINORI 1735 - Client Development & Insights Intern

We’re currently seeking an internship in Client Development and insights who will report to the WW Go to Market and Client Engagement Senior Manager as part of our dynamic team in Sesto Fiorentino

Your opportunity

As a Client Development and Insights Intern, you will support the Omnichannel team to enhance our client engagement strategy and contribute to revenue growth. You will gain hands on experience in client profiling, in analyzing customer data, measuring campaign performance, and developing actionable insights to drive loyalty and engagement. You will also be involved in the client experience in store and during Factory visits. This is an exciting opportunity to contribute to the evolution of a luxury heritage brand through data-driven decision-making.

How you will contribute

Key Responsibilities

• Support the analysis of CRM campaigns and customer journeys across all touchpoints.
• Assist in customer segmentation and profiling using demographic, behavioral, and transactional data. Prepare monthly dashboards to monitor main client KPIs.
• Conduct deep-dive analyses to identify growth opportunities in customer acquisition, retention, and re-engagement.
• Contribute in developing tools and client engagement content to develop the in store client experience.
• Support the senior manager with the implementation of in-store event formats, factory visits and client experiences in and around Florence.  

Who you are

• Pursuing or recently completed a degree in Marketing, Statistics, Economics, Data Science, or a related field.
• Strong interest in luxury retail, customer experience, and brand loyalty as well as luxury goods, design or home décor.
• Strong analytical skills with attention to detail.
• Proficiency in Excel or Google Sheets;
• Familiarity with CRM tools (Salesforce Marketing Cloud, HubSpot, or similar) is advantageous.
• Strong organizational and communication skills, with the ability to synthesize data into clear insights.
• Fluent in English and ideally in Italian.

What We Offer

• Immersive experience in a luxury heritage brand undergoing digital transformation.
• Opportunity to collaborate with international teams in marketing, digital, and retail.
• Exposure to real-world marketing data, tools, and strategic projects as well as being involved in B2C client activations and experiences.
• A dynamic and creative work environment

Why work with us?

This is a fabulous opportunity to join the Kering adventure and and to actively contribute to the development of the business by becoming part of a thriving team in a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.