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05/09/2025
BOTTEGA VENETA STORE DIRECTOR
Bottega Veneta - Fixed Term (Fixed Term)
Sichuan - Mainland China
Job Family Group Description - Sales / Omni-Channel:
Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.
Job Family Description -Store Management:
Oversees and guides the stores to ensure a unique customer experience. Manages the relationship between clients and sales team. For the customer, this is the visible face of the brand.
Sub-Job Family Description - Store Manager:
Oversees the business at 360 degrees. Ensures a unique customer experience and that business goals are achieved by effective sales strategies and CRM activities. Promotes staff engagement, motivation and development. Follows visual guidelines to ensure immaculate product display and store image. Ensures store operational procedures run smoothly and efficiently. Represents the brand and our company values at all times.
Your opportunity
You will optimize business performance, customer service and company/group image in the store through right people and process management in the store.
How you will contribute
- Drive to achieve Storel Sales Target
- Maximize the business potential of the store
- Maximize sales by department (category) in line with company strategy
- Coach store staff to drive achievement
- Motivate/Retain/ Evaluate staff
- Build team working to ensure people collaborate, share information and work for the good of the team
- Efficient use of the CRM
- Uphold respect of BOTTEGA VENETA standards and procedures
- Efficient Use of the Client Book
- Stock Management
- Read corporate Analysis, do Mystery Visits and coach ASMs on how to do a Mystery Visit to know competitors
- Maximize the existing customers and enlarge the new client base
- Coach store staff on excellence in customer service in alignment with company standards
Who you are
- More than 8 years of store management experience, more than 5 luxury retail store management experience
- Strong sales data analysis sense
- Excellent in time management, pay attention to detail
- Excellent in planning, organizing and implementation
- Excellent in communication, motivation and team management
- University education background
- Good English and office software skill