BALENCIAGA Associate Store Manager (Nanjing Deji)

ESSENTIAL DUTIES AND RESPONSIBILITIES • Manage a retail sales team while overseeing daily store operations including sales targets, housekeeping, staff training, inventory management, complaints handling, etc. • Lead and motivate retail sales team to provide excellent customer service and achieve sales targets • Ensure operational effectiveness and efficiency in accordance with Balenciaga’s standards and requirements • Build customer database and maintain a good relationship with valuable customers and VIP QUALIFICATIONS • Diploma and above in any discipline with at least 8 years relevant experience in which 3 years at managerial level • Prior exposure in luxury fashion brands is preferred • Passionate about retail and have a drive to succeed • Possess excellent people management, customer service and interpersonal skill • Good command of both spoken and written English and Chinese • Good PC skills such as MS Office