15/07/2025
GUCCI Store Director
Gucci - Regular
Istanbul - Türkiye
Job Family Group Description - Sales / Omni-Channel:
Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.
Job Family Description -Store Management:
Oversees and guides the stores to ensure a unique customer experience. Manages the relationship between clients and sales team. For the customer, this is the visible face of the brand.
Sub-Job Family Description - Store Manager:
Oversees the business at 360 degrees. Ensures a unique customer experience and that business goals are achieved by effective sales strategies and CRM activities. Promotes staff engagement, motivation and development. Follows visual guidelines to ensure immaculate product display and store image. Ensures store operational procedures run smoothly and efficiently. Represents the brand and our company values at all times.
About Gucci
Influential, innovative and progressive, Gucci is creating a wholly modern approach to fashion. The House has redefined luxury for the 21st century, further reinforcing its position as one of the world’s most desirable fashion houses. Eclectic, contemporary, romantic—Gucci products represent the pinnacle of Italian craftsmanship and are unsurpassed for their quality and attention to detail.
Gucci is part of the Kering Group, a world leader in apparel and accessories that owns a portfolio of powerful luxury and sport and lifestyle brands.
Role Mission
As a Gucci Store Manager, you will lead and support all activities to achieve store business objectives, demonstrating an unsurpassed service culture. You will perform with high integrity in operations, loss prevention compliance, human resources management, as well as in visual merchandising presentation. You will be a dynamic and inspiring leader who has a strong background in relationship building skills, with both external and internal clients. As the Store Manager, you will represent the brand as a Gucci Ambassador by promoting the values and ambitions of the brand within the marketplace.
Key Requirements
- Minimum of 7 years of sales management experience in retail, luxury retail, or servicerelated industry;
- Bachelor’s Degree in a related field is preferred.
- Ability to analyze selling reports, identify business trends, and react quickly to the needs of the business.
- Proven ability to drive positive customer experiences that build loyalty and deliver measurable results.
- Ability to manage competing priorities in a fast-paced environment.
- Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook;
- Industry awareness and strong business acumen.
- Strong verbal and written communication skills and excellent organizational skills.
- Passion for the Fashion Industry.
- Ability to inspire and influence a team, with an entrepreneurial vision, and high level of integrity and professionalism.
- Flexibility to work a retail schedule which will include evenings, weekends and holidays.
Core Competencies
- Entrepreneurial spirit
- Sales and Client focused
- Developing/coaching others
- Leading by example
- Relationship builder
- Effective communicator