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 | Kering

We are currently seeking a Retail Training Intern who will report to the Retail Training Director as part of our dynamic team in New York.Role MissionThis opportunity will allow you to gain experience within a luxury brand that will support you for your next endeavor and future career. You will gain a well-rounded overview of Retail Training, working with our U.S. Training team to develop initiatives and execute directives supporting our 50 retail locations in the AMER region.How you will contribute:<ul><li>Support the development of new retail training program initiatives</li><li>Support any local training adaptation needed in line with local cultural difference and local needs whilst respecting Brand Global guidelines</li><li>Monitor and coordinate in Store Induction for all newly hired retail employees following WW Training Department guidelines</li><li>Organize classroom Immersion program for newly hired retail employees following WW Training Department guidelines</li><li>Support the organization of our yearly training calendar in accordance to local needs and WW Training Department guidelines</li><li>Support with booking hotels and flights for trainees attending any training initiatives.</li><li>Follow-up on sending mystery shopping results and store action plans.</li><li>Provide stores with weekly E-learning (EdApp) completion reports and follow up on stores that need support</li><li>Perform monthly training reports</li><li>Collect store feedback, best practices, and training opportunities.</li><li>Maintain the training tools platform with the most recent tools and activities.</li></ul>Who you are:<ul><li>Able to work in a team environment</li><li>Ability to take initiative and perform tasks in a self-sufficient manner</li><li>Excellent communication skills</li><li>Strong PC (Excel, Word, PowerPoint) skills</li><li>Eager to learn</li><li>MUST be available 24 hours a week</li><li>Students MUST be able to receive academic credit for this paid internship.</li></ul>Salary- New York:<ul><li>$16.50/hr.</li></ul>Why work with us?This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.  EOE M/D/F/V

Inspiring individuality with innovative craft since 1966, creativity lies at the heart of Bottega Veneta. Born in Vicenza, the house is rooted in Italian culture yet maintains a global outlook. An inclusive brand with exclusive products, Bottega Veneta is as much a feeling as it is an aesthetic.

At McQueen, we live and breathe a culture defined by our key Behaviors:<div><div><div><div><ul><li>Empowerment – We empower our team and peers, providing unwavering support to ensure everyone can thrive; this means giving support to your team and those you are working with to succeed. </li><li>Teamwork – We put an emphasis on Teamwork; this means working together as a collective to achieve shared goals.</li><li>Respect – We value respect, treating everyone with dignity and showing genuine appreciation for their efforts: this means treating everyone equally. </li><li>Kindness – We believe kindness is integral to everything we do; this means demonstrating compassion and empathy towards others.  </li></ul>How will you contribute?The McQueen Store Manager will lead and support all activities to achieve store business objectives, ensuring an unparalleled client experience. This role is responsible for setting up and implementing the strategy and vision for the store, providing recommendations and improvement plans based on store results.The ideal candidate must perform with a high level of integrity and take full ownership of the store operations, loss prevention compliance, human resources management, as well as visual merchandising presentation. The Store Manager leads by example and guarantees excellence in Client experience through local market knowledge and promoting the values and ambitions of the brand within the marketplace. They will drive excellence in all Client touchpoints through empowering and developing the store team.Leading the business <ul><li>Drive team to exceed Financial targets and maximize sales performances, contributing to the success of the entire store</li><li>Propose and develop action plans, through careful analysis of store performance.</li><li>Communicate with the team the company set KPI’s and identify strategies to ensure performance standards are met.</li><li>Represent the Company within the local market, identify opportunities to increase foot flow, attract new Clients, and build loyal relationships with the brand.</li><li>Be present on the sales floor, ensuring highest standard of approach and service to Clients.</li><li>Foster the omni channel awareness among the team, as well as encourage and support the team in using digital tools to improve the relationship with clients. </li><li>Meet store operating budgets by monitoring store expenses</li><li>Provide effective product feedback based on store needs, and participate in the buying session when requested</li><li>Proactively follow current competitors and fashion trends, industry news and new innovations in technology.</li><li>Train and communicate current collection knowledge to all associates to ensure the team is fully educated on brand pillars and season strategy; partner with the appropriate internal departments for support</li></ul>Client Development<ul><li>Place the client above all. Lead by example to create a welcoming environment and to ensure the Team strives to meet the Client’s every need and request</li><li>Foster a client centric mindset developing and maintaining solid Client relationships and enforce meaningful after sales experiences to increase customer loyalty</li><li>Manage the achievement of business objectives, by utilizing a top client strategy to retain and develop high potential clients</li><li>Promote brand awareness, establish market/store presence, and capture competitive market share through community outreach and company sponsored events</li><li>Capture meaningful customer data for the purpose of building relationships to personalize future client development opportunities. Monitor monthly CRM database reporting. </li><li>Foster a strong private appointment culture among the team</li><li>Collaborate with the Retail Head Office for the organization of local events defining a challenging and realistic target per Client</li></ul>Performance and Team development <ul><li>Oversee annual review process for all store employees and set annual employee goals  </li><li>Cascade relevant information from the business in an efficient way to ensure team alignment</li><li>Conduct monthly coaching sessions with team members to review performance and provide constructive, timely feedback </li><li>Attract, recruit, and retain a high performing team and build a talent pipeline through networking and competitive shopping. </li><li>Ensure a consistent and branded onboarding experience for all new hires</li><li>Manage the allocation of staff resources and scheduling to effectively drive sales and ensure customer service</li><li>Partner with Retail Manager and Human Resource Manager for all employee relations issues to ensure effective resolution. </li><li>Act as a strong staff motivator, promoting team spirit through effective communication, and cultivating a positive and energetic environment. </li><li>Be a role model of House Code of Behaviors and ensure team abides by them</li><li>Master fully all company tools and applications including IT and digital, and ensure team is constantly informed of relevant updates</li><li>Understand the needs and priorities, train and inspire the Store team on product knowledge, sales techniques, Client Services, and Company policies and procedures  </li><li>Identify talents within your team to propose for internal development opportunities, sharing the proposal with the Retail Manager and Human Resource Manager to define the correct development processes</li><li>Ensure strong cooperation between front and back of house to guarantee efficient operations</li></ul>  Store Operations <ul><li>Adhere to and enforce all company policies and procedures</li><li>Monitor store expenses and maintain store operating budget while aiming to reduce overall cost. Ensure timely submission of accounts payable invoices and cash disbursement polices</li><li>Comply with all Loss Prevention quarterly self-audits, monthly cycle counts, incident reporting and monthly inventory reconciliations to ensure annual inventory shrinkage is below company target </li><li>Oversee the processing of daily incoming and outbound merchandise requests and shipments</li><li>Provide accurate monthly schedules by analyzing peak hours to ensure adequate floor coverage and timely submission of payroll records for all employees</li><li>Support and maintain visual merchandising standards set by headquarters</li><li>Maintain full organization of company assets per the back of house and front of house guidelines provided by headquarters</li><li>Maintain the borrow log and consignment program ensuring that it is current and adheres with company policy and procedures. </li></ul>Required Skills:<ul><li>You will be able to demonstrate the desired McQueen behaviors </li><li>Significant sales management experience in retail, luxury retail, or service-related industry</li><li>Proven ability to drive store performance</li><li>Commercial awareness and strong business acumen, including key retail performance indicators</li><li>Coaching and development skills</li><li>Strong analytical skills</li><li>Entrepreneurial spirit </li><li>Strong budget management experience </li><li>Strong verbal and written communication skills and excellent organizational skills. </li><li>Being confident in public speaking and engaging with external stakeholder </li><li>Ability to manage competing priorities in a fast-paced environment. Open to change and new way of working</li><li>Able to manage pressure and maintain a positive working environment </li><li>Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook</li><li>Flexibility to work a retail schedule which will include evenings, weekends and holidays. </li><li>Ability to effectively create, manage and adhere to deadlines</li><li>Ability to be mobile for extended periods of time </li><li>Passion for the Fashion Industry</li><li>Ability to climb a ladder and lift packages weighing 10 lbs. on a regular basis</li></ul>Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.</div></div></div></div>

Alexander McQueen is a British luxury fashion house founded by Lee Alexander McQueen in 1992. In 2001, the house joined the Kering Group and, since December 2023, is under the creative direction of Seán McGirr. 

Alexander McQueen is distinctive for an expression of individuality, subversive strength and raw power. With a design studio and atelier based in London, the house is known for uncompromising quality and creative vision.

Role MissionThe Gucci Senior Operations Controller is responsible for providing operational support to the business by overseeing an efficient stockroom to ensure accurate inventory and the ability to prioritize the process of providing clients with exceptional service by supporting the selling process as needed.Key AccountabilitiesOperations<ul><li>Execute shipping and receiving process and report any issues to Store Director or Operations Manager, taking the necessary steps to resolve;</li><li>Ensure timely movement of merchandise as directed by Store Director or Operations Manager  while adhering to all procedures and guidelines, including but not limited to transfers, RTV’s and damages;</li><li>Ensure an accurate and organized store inventory at all times – oversee store cycle counts, scheduled inventories, and reconciliation with support and direction from the Store Director or  Operations Manager;</li><li>Develop and share ideas to increase efficiency and reduce operational costs;</li><li>Support the team in the selling process, ensuring the highest level of client experience;</li><li>Print and ticket merchandise, returns, and price adjustments;</li><li>Process repairs and damages on a timely basis according to company guidelines;</li><li>Assist with physical maintenance of the boutique when needed;</li><li>Pack, handle, and store merchandise according to Gucci standards;</li><li>Support store initiatives and projects on an as needed basis;</li><li>Follow all company policies and procedures.</li></ul>Key Requirements<ul><li>Minimum 2-3 years of retail experience, luxury or contemporary preferred;</li><li>Supervisory experience a plus;</li></ul><ul><li>Excellent written and communication skills;</li><li>Previous experience in retail or other service-related industry is preferred;</li><li>Ability to analyze information, identify business priorities, and problem solve;</li><li>Works with a high degree of integrity and strong ethic;</li><li>Ability to manage multiple tasks in a fast-paced environment;</li><li>Excellent organizational skills and attention to detail;</li><li>Experienced with technology to utilize internal retail systems and shipping software programs;</li><li>Ability to meet physical requirements of the position including but not limited to climbing ladders, bending, lifting boxes;</li><li>Team player attitude.</li></ul>Key Pillars for Ways of Working<ul><li>Execute the mission of the role with a Radically Client-Centric mindset</li><li>Approach activities and relationships with a methodology that promotes Flat, Connected and Fast ways of collaborative working</li><li>Be Relentlessly Creative and approach challenges with an innovative mindset</li><li>Demonstrate that Everyone is an Owner through thoughts, actions, and behaviors</li></ul>Key Behaviors to Amplify What We DoExploreConsiderate Thinker<ul><li>Sees the big picture and understands how own actions and decisions impact others and the organization as a whole</li></ul>Solutions Developer<ul><li>Actively scans the environment for new approaches, blending different ideas to come with creative yet effective solutions</li></ul>DeliverAccountable Achiever<ul><li>Actively gets things done, raising the bar for performance, and taking accountability for own actions</li></ul>Agile Advocate<ul><li>Driven by the sense of urgency, promotes change and takes smart risks in pursuit of goals</li></ul>ConnectConnection Builder <ul><li>Builds trust-based relationships across boundaries and encourages collaboration</li><li>Adapts own style to communicate impactfully</li></ul>People Enabler<ul><li>Empowers others by providing autonomy and encouraging self-expression, valuing, and amplifying each person’s uniqueness</li></ul>BuildContinuous Learner <ul><li>Is self-aware, curious to learn and seeks feedback from others to continuously grow, always putting improvement over comfort</li></ul>Talent Builder <ul><li>Provides constructive and on-going feedback, coaches and helps others to achieve their full potential</li></ul>Work Authorization<ul><li>Qualified candidates must have the proper work authorization to work in the United States</li></ul>AccessibilityOur Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience.  If you are   interested in becoming a Gucci Dream-maker and applying for employment and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at <a href="mailto:name.nom&#64;kering.com" target="_blank">accessibility.americas&#64;gucci.com</a>.  When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations.Salary Range – Sacramento, CaliforniaFor individuals assigned and/or hired to work in Sacramento, California, GUCCI includes a reasonable estimate of the salary or hourly rate range for this role. This considers the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. In addition, where a candidate falls within the disclosed range estimate may be dependent on the applicable geographic differential associated with the location in which the position may be filled.A reasonable estimate of the current base salary range is $24/hr USD to $27/hr USD.Eligible employees may also participate in an employee benefits program as well as an incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.Benefits include: <ul><li>Medical</li><li>Dental</li><li>Vision</li><li>Paid Time Off (PTO)</li><li>401K</li></ul>EOE M/D/F/V

If you are a Dream-maker, this is the place for you.  Together, we’ll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond.

About usInspiring individuality with innovative craft since 1966, creativity lies at the heart of Bottega Veneta. Born in Vicenza, the house is rooted in Italian culture yet maintains a global outlook. An inclusive brand with exclusive products, Bottega Veneta is as much of a feeling as it is an aesthetic.Your opportunitySarai inserito/a come Manutentore all’interno di Manifattura Veneta Pelletterie presso la sede di Dueville (VI).How you will contribute<ul><li>Eseguirai interventi di manutenzione al fine di assicurare il corretto funzionamento dei macchinari/impianti di produzione;</li><li>Supporterai i colleghi del Team Manutenzione negli altri siti di MVP nel Vicentino;</li><li>Supporterai il Responsabile del Team Manutenzione;</li><li>Ti interfaccerai con i fornitori esterni dei macchinari per la manutenzione degli stessi;</li></ul>Who you are?<ul><li>Diploma tecnico;</li><li>Una risorsa con una buona conoscenza e capacità di utilizzo del Pacchetto Office;</li><li>Ottime capacità relazionali e di problem solving;</li><li>Precisione e organizzazione.</li><li>Competenza meccanica ed elettrica/elettronica;</li><li>Capacità di utilizzo del PC.</li></ul>Why work with us? This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

Job Family Group Description - Facilities and General Services :
Gathers all jobs providing services for the smooth and safe running of our company. Includes jobs responsible for buildings maintenance, health and security at work as well as indirect purchasing activities.

Job Family Description -General Services:
Supports our core activity and ensures the smooth running of facilities. Includes all facilities management activities such as reception, buildings maintenance, energy saving, fleet management.

About Gucci
Influential, innovative and progressive, Gucci is creating a wholly modern approach to fashion. The House has redefined luxury for the 21st century, further reinforcing its position as one of the world’s most desirable fashion houses. Eclectic, contemporary, romantic—Gucci products represent the pinnacle of Italian craftsmanship and are unsurpassed for their quality and attention to detail.
Gucci is part of the Kering Group, a world leader in apparel and accessories that owns a portfolio of powerful luxury and sport and lifestyle brands.

<div>ROLE </div><div><div><div><div><div>As a Store Director, you will be responsible for promoting brand engagement and loyalty to customers, in particular by building strong relationships with top clients, in order to drive business and meet the store goals. You will represent the company in all you do and be a proactive sales professional. You will have oversight of all processes in store and guarantee compliance with all procedures set by the Headquarters to ensure the store runs effectively and efficiently.MISSION <ul><li>Attract, develop, retain, and engage both clients and team members </li><li>Demonstrate sales leadership for team members by playing an active role on the shop floor and building relationships with clients</li><li>Implement action plans to achieve general targets and P&amp;L</li><li>Define targeted quantitative and qualitative goals and ensure they are achieved</li><li>Communicate high quality relevant feedback and analysis to HQ and team members</li><li>Awareness and sensitivity to your business environment, with up to date knowledge on market trends and competitors</li><li>Foster and maintain a positive work environment through open communication in order to motivate and engage the team</li><li>Ensure professional growth and training of team members with a through continuous coaching and development</li><li>Create development plans for sales staff and management in order to drive performance</li><li>Build a network who have an impact on local and international luxury business in order to promote customer loyalty, especially with top clients</li><li>Ensure the store atmosphere upholds brand image</li><li>Maintain team behaviors and store appearance that are consistent with the standard of Saint Laurent service, image and values</li><li>Ensure all delicate situations regarding customer complaints and the overall sales process are dealt with accordingly</li><li>Ensure that all the processes are in compliance with legal, safety and internal requirements</li><li>Challenge current processes to ensure efficiency and effectiveness</li><li>Supervise warehouse stock and verify that it is in line with the store’s sales potential, by liaising with Merchandising Retail Director accordingly</li><li>Manage inventory activities taking into account related inventory results in collaboration with Back Office operations</li><li>Optimize stockroom management in order to make processes as efficient as possible in collaboration with the Back Office operations</li></ul>PROFILE <ul><li>3 - 5 successful years of experience in a managerial role</li><li>Significant experience in the sale of luxury goods or retail</li><li>Adaptable, transparent, dynamic and curios in your approach</li><li>High sensitivity to customer experience, engagement and loyalty</li><li>Exceptional persuasiveness and interpersonal skills</li><li>Attention to detail and highly organised</li><li>Willingness to be involved in an innovative projects</li><li>Efficiency in Microsoft Works (Word, Excel, PowerPoint)</li></ul>Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.</div></div></div></div></div>

Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the sociocultural landscape. In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April 2016, continues to position the house at the summit of the luxury universe.  Today, Saint Laurent collections include women’s and men’s ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear.

<div>Le Global Media Manager développe la marque et l&#39;activité de Boucheron dans le monde entier grâce à des  pratiques médias créatives et innovantes. Il dirige la stratégie média intégrée sur tous les supports payants à  travers du purchase funnel, ancre la stratégie globale dans les plans et exécutions locaux, s’assure d’une  approche établie sur l’analyse de données et développe des achats orientés performance et  programmatique. Le candidat idéal est à la fois expérimenté et stratégique et démontre son excellence  opérationnelle et stratégique à travers les campagnes centrales et l’exécution des Marchés.  Le poste est placé sous la responsabilité du Broadcast Director au sein du département Communication international.   </div><div>Stratégie et planification   </div><div>- Développer la stratégie média globale de la Maison, les directives média et le budget en accord avec  les objectifs et les activations de la communication globale.   </div><div>- Mettre en œuvre et optimiser les sujets stratégiques liés aux médias, tels que la stratégie du full funnel, les media clusters, l&#39;achat programmatique, et le paid social. </div><div>- Travailler avec l&#39;agence média sur l&#39;etude du paysage médiatique, l&#39;analyse de la concurrence, etc.  afin de fournir des informations stratégiques, des inspirations et des repères.   </div><div>- Diriger la stratégie et la planification médias pour les campagnes médias centrales, y compris les  pratiques de test &amp; learn.   </div><div>Coordination des marchés   </div><div>- Examen et réajustements des briefs, de la stratégie média, des plans détaillés et des rapports de  campagne.   </div><div>- Suivre les allocations budgétaires locales et guider les marchés sur les sujets liés aux paid médias  (planification/questions techniques/actifs/données, etc.).   </div><div>- Présenter à la direction la stratégie et les plans média locaux, les rapports globaux et les  benchmarks.   </div><div>Exécution et reporting   </div><div>- Piloter l’agence média et développer des best practices pour Boucheron (central &#43;  local).   </div><div>- Garantir la mise en œuvre de standards et procédures Kering/Boucheron avec la nouvelle agence.  - Gérer le briefing de la campagne centrale, et superviser l’agence au niveau de la planification,  l&#39;exécution et l&#39;optimisation.   </div><div>- Examiner et créer des stratégies spécifiques et des indicateurs clés de performance pour l&#39;ensemble  des canaux afin d&#39;analyser les performances précisément.   </div><div>Administration   </div><div>- Gestion de l&#39;équipe média siège (2 personnes) et reporting indirect des Media Managers régionaux.  - Suivi financier et gestion de la facturation.   </div><div>- Suivi des outils médias (plateforme budgétaire, tableau de bord des performances, GA, etc.)   </div><div>Communication interne et externe   </div><div>- Travailler de manière pro active avec les équipes internes : Digital, Marketing, Image, Presse, CRM  etc.   </div><div>- Travailler avec l&#39;équipe média de Kering sur les sujets prioritaires du Groupe.   </div><div>- Entretenir une relation étroite avec les partenaires médias pour suivre les mises à jour des médias.  - Organisation occasionnelle d&#39;ateliers avec les équipes internes, l&#39;agence et les partenaires.  </div><div>Profil   </div><div>- Au moins six ans d&#39;expérience en planification et stratégie média sur tous les canaux (Display, Paid  Search, Social, Print, OOH).   </div><div>- Expérience significative et affinité avec le secteur du luxe.   </div><div>- Maîtrise de MS Office, y compris une excellente maîtrise d&#39;Excel et de Powerpoint.  - Excellentes aptitudes à la communication et à l&#39;établissement de relations dans un environnement  multiculturel.   </div><div>- Grandes capacités analytiques, y compris une expérience de l&#39;exploitation des données pour générer  des informations qui seront utilisées dans les campagnes.   </div><div>- Pensée créative et innovante pour stimuler la croissance.   </div><div>- Maîtrise du français et de l&#39;anglais (écrit et parlé).  Nous croyons en la richesse des perspectives et des origines. Nous créons pour et avec cette diversité, et recrutons sans considération de genre, d’âge, de nationalité, de culture, de handicap, de croyances religieuses ou d’orientation sexuelle. La parité et l&#39;égalité des chances sont nos priorités.Nous œuvrons pour créer ensemble un environnement authentique, qui soutient le bien-être physique et émotionnel de chaque employé, où chacun a la liberté de réaliser pleinement son potentiel.</div>

Créée par Frédéric Boucheron en 1858, la Maison Boucheron s’est construite à travers quatre générations de descendants directs. Créateur visionnaire et premier des grands joailliers contemporains à ouvrir une boutique sur la place Vendôme, Boucheron incarne aujourd’hui encore l’excellence en Joaillerie, Haute Joaillerie et Horlogerie. Le style Boucheron, libre et audacieux, ne cesse d’inventer les classiques de demain.

ContexteNous recherchons un·e Spécialiste Senior en Acquisition de Talent pour rejoindre notre Centre d’Expertise Corporate en Talent Acquisition. Rattaché·e à la Emea Corporate Talent Acquisition Manager, vous serez basé·e à Paris et jouerez un rôle clé dans l’identification et l’attraction de talents, avec un accent particulier sur les fonctions Tech et Digital.Nous sommes actuellement à la recherche d’un(e) Talent Acquisition Partner pour intégrer l’équipe EMEA Talent Acquisition basé en ParisVotre opportunitéEn tant que membre d’une équipe dynamique et internationale, vous piloterez l’ensemble du processus de recrutement en collaborant. Vous contribuerez à la construction d’un vivier de talents solide et inclusif, tout en améliorant continuellement nos stratégies de sourcing ainsi que l’expérience candidat.Comment vous allez contribuer<ul><li>Collaborer avec les Hiring Manager et les HR Business Partners pour définir les besoins, les priorités et contribuer aux stratégies de sourcing.</li><li>Gérer le cycle complet de recrutement : publication des offres, sourcing, entretiens, évaluation, gestion des offres.</li><li>Fournir des analyses de marché et identifier les tendances clés, particulièrement sur les profils Tech et Digital.</li><li>Contribuer à développer et mettre en œuvre des stratégies de sourcing innovantes.</li><li>Accompagner les managers dans leur communication tout au long du processus de recrutement pour le renforcement de l’attractivité employeur.</li><li>Participer aux projets transverses de l’équipe Talent Acquisition dans une logique d’amélioration continue.</li><li>Assurer une utilisation rigoureuse de notre ATS (Workday) et produire des reportings réguliers sur les KPIs de recrutement.</li></ul>Qui êtes-vous<ul><li>Expertise reconnue dans le domaine du recrutement, avec une capacité à intervenir de manière autonome sur des missions stratégiques</li><li>Une connaissance ou une expérience dans le secteur Tech/Digital (entreprise technologique, cabinet de conseil IT, etc.) est un atout apprécié</li><li>Capacité à travailler efficacement en équipe</li><li>Capacité à gérer les priorités et à s’adapter au contexte</li><li>Excellentes compétences relationnelles, avec une forte orientation client interne</li><li>Sensibilité aux enjeux de Diversité &amp; Inclusion et au respect des standards éthiques</li><li>Maîtrise du Pack Office </li><li>Maîtrise de Workday </li><li>Maîtrise de l’anglais à un niveau courant ; la connaissance de l’italien est un atout</li></ul>Pourquoi nous rejoindre ?Cette opportunité est l’occasion de rejoindre une équipe dynamique, collaborative et engagée, au cœur d’un contexte international stimulant. Vous contribuerez activement à des projets de recrutement stratégiques, en lien avec la transformation digitale du Groupe, tout en découvrant une grande diversité de métiers, de profils et de missions. Vous évoluerez dans un environnement où l’esprit d’équipe, l’amélioration continue et l’impact concret sont valorisés au quotidien.A travers ses collaborateurs, Kering s&#39;engage en faveur de la diversité. Nous croyons que la diversité sous toutes ses formes - genre, âge, nationalité, culture, handicap, croyances religieuses et orientation sexuelle - enrichit le lieu de travail. Nos collaborateurs ont ainsi des opportunités pour exprimer leurs talents, à la fois individuellement et collectivement, et cela contribue à renforcer notre capacité d&#39;adaptation à un monde en mutation. En tant qu&#39;employeur de l&#39;égalité des chances, nous accueillons et considérons les candidatures de tous les candidats qualifiés, indépendamment de leurs antécédents.<div>ContextWe are looking for a Talent Acquisition Partner to join our Corporate Talent Acquisition Center of Expertise. Reporting to the EMEA Corporate Talent Acquisition Manager, you will be based in Paris and play a key role in identifying and attracting talent, with a particular focus on Tech and Digital functions.We are currently seeking a Senior Talent Acquisition Partner to join our EMEA Talent Acquisition team, based in Paris Your opportunityAs a member of a dynamic and international team, you will lead the entire recruitment process in collaboration with key stakeholders. You will contribute to building a strong and inclusive talent pipeline while continuously improving our sourcing strategies and the overall candidate experience.How you will contribute<ul><li>Collaborate with Hiring Managers and HR Business Partners to define needs, set priorities, and contribute to sourcing strategies.</li><li>Manage the full recruitment cycle: job postings, sourcing, interviews, evaluation, and offer management.</li><li>Provide market insights and identify key trends, particularly for Tech and Digital profiles.</li><li>Contribute to the development and implementation of innovative sourcing strategies.</li><li>Support managers in their communication throughout the recruitment process to enhance employer branding.</li><li>Participate in cross-functional Talent Acquisition projects with a continuous improvement mindset.</li><li>Ensure rigorous use of our ATS (Workday) and produce regular reports on recruitment KPIs.</li></ul>Who you are<ul><li>Proven expertise in recruitment, with the ability to independently manage strategic assignments</li><li>Knowledge or experience in the Tech/Digital sector (e.g., tech company, IT consulting firm) is a strong asset</li><li>Ability to work effectively as part of a team</li><li>Strong organizational skills and adaptability to changing priorities</li><li>Excellent interpersonal skills with a strong internal client orientation</li><li>Awareness of Diversity &amp; Inclusion issues and commitment to ethical standards</li><li>Proficiency in Microsoft Office Suite</li><li>Proficiency in Workday</li><li>Fluent in French and English; knowledge of Italian is a plus</li></ul>Why work with us?Joining our team means becoming part of a multicultural and international environment, where collaboration across countries and diverse perspectives is a key driver of our success. You will have the opportunity to grow professionally through structured training programs and personalized development paths.We are also deeply committed to innovation, constantly exploring and adopting cutting-edge tools and technologies to enhance our Talent Acquisition practices. Kering is committed to diversity and inclusion and to providing equal opportunities in employment. We believe diversity in all its forms – disability, age, color, ancestry, sex, national origin, sexual orientation, age, citizenship, marital status, gender identity, religion – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.</div>

A propos de Kering

Groupe de luxe mondial né d’une histoire familiale et entrepreneuriale, Kering réunit un ensemble de Maisons reconnues pour leur créativité en matière de couture et de prêt-àporter, de maroquinerie, de joaillerie, de lunetterie et de beauté : Gucci, Saint Laurent, 
Bottega Veneta, Balenciaga, McQueen, Brioni, Boucheron, Pomellato, Dodo, Qeelin, Ginori 1735, ainsi que Kering Eyewear et Kering Beauté. Inspirées par leur histoire et par leur patrimoine, les Maisons du Groupe conçoivent et façonnent des produits et des expériences d'exception qui reflètent l’engagement de Kering pour l’excellence, le développement durable et la culture. Cette vision s’incarne dans la signature du Groupe : Creativity is our Legacy. Comptant 47 000 collaborateurs, Kering a réalisé un chiffre d’affaires de 17,2 milliards d’euros en 2024

Nous sommes actuellement à la recherche d’un(e) Assistant(e) de Direction pour intégrer l’équipe Communication  Votre opportunitéVous rejoindrez le département Communication d’un grand groupe international, au sein d’une équipe dynamique et engagée. Le rôle de l’assistant(e) de direction consiste à assurer un soutien administratif de haut niveau pour trois directeurs de pôle.Comment vous allez contribuer •    Assurer l’assistanat classique pour trois directeurs de pôle : gestion des agendas, organisation des déplacements et traitement des notes de frais •    Gérer la facturation et le suivi budgétaire du service via les outils SAP et Esker •    Être un référent clé pour les sujets liés à la facturation et au budget, en lien avec les équipes Communication, Comptabilité et Fournisseurs •    Gérer les priorités quotidiennes entre les missions d’assistanat et les demandes budgétaires •    Utiliser avec aisance les outils bureautiques et comptables pour garantir l’efficacité des opérationsQui êtes-vous•    Expérience confirmée de 6 à 10 ans minimum en assistanat de direction, idéalement dans une grande entreprise •    Maîtrise parfaite de l’anglais, à l’écrit comme à l’oral •    Maîtrise des outils bureautiques et comptables : Outlook, Excel, Word, Concur, SAP, ESKER, Power BI •    Fiabilité, autonomie, proactivité •    Engagement, sens du service et esprit d’équipe •    Organisation, rigueur, gestion des priorités et du temps •    Agilité, flexibilité et capacité à travailler sous pression •    Aisance relationnelle et capacité à collaborer avec des interlocuteurs variés •    Suivi rigoureux des processus (facturation, budgets, clôtures annuelles)  Pourquoi nous rejoindre ? Cette opportunité est l’occasion de rejoindre une équipe dynamique, de découvrir une grande diversité de missions au-delà de l’assistanat classique, et une grande variété de métiers dans un contexte international porteur et stimulant.A travers ses collaborateurs, Kering s&#39;engage en faveur de la diversité. Nous croyons que la diversité sous toutes ses formes - genre, âge, nationalité, culture, handicap, croyances religieuses et orientation sexuelle - enrichit le lieu de travail. Nos collaborateurs ont ainsi des opportunités pour exprimer leurs talents, à la fois individuellement et collectivement, et cela contribue à renforcer notre capacité d&#39;adaptation à un monde en mutation. En tant qu&#39;employeur de l&#39;égalité des chances, nous accueillons et considérons les candidatures de tous les candidats qualifiés, indépendamment de leurs antécédents.

Groupe de luxe mondial né d’une histoire familiale et entrepreneuriale, Kering réunit un ensemble de Maisons reconnues pour leur créativité en matière de couture et de prêt-à-porter, de maroquinerie, de joaillerie, de lunetterie et de beauté : Gucci, Saint Laurent, Bottega Veneta, Balenciaga, McQueen, Brioni, Boucheron, Pomellato, Dodo, Qeelin, Ginori 1735, ainsi que Kering Eyewear et Kering Beauté. Inspirées par leur histoire et par leur patrimoine, les Maisons du Groupe conçoivent et façonnent des produits et des expériences d'exception qui reflètent l’engagement de Kering pour l’excellence, le développement durable et la culture. Cette vision s’incarne dans la signature du Groupe : Creativity is our Legacy. Comptant 47 000 collaborateurs, Kering a réalisé en 2024 un chiffre d’affaires de 17,2 milliards d’euros. 
Rejoignez-nous pour façonner à nos côtés le Luxe de demain.

ROLEDans le cadre de vos missions, vous devrez supporter l’équipe de la distribution sur les missions suivantes:MISSION<ul><li>Aide à la distribution quotidienne des produits permanents et saisonniers.</li><li>Interagir avec les principaux acteurs de la chaine logistique afin de réduire le processus d’envoi, et de transport des produits.</li><li>Gérer les priorités d’allocation en se basant sur les derniers besoins du marché.</li><li>Anticiper les aléas de la demande du retail (ouverture de magasin, pic des ventes, fermeture d’entrepôt, etc.)</li><li>Proposer des stratégies d’ajustement de stock à travers les magasins et les régions : transferts entre magasins et inter régions</li><li>Garantir une couverture de stock satisfaisante aux entrepôts central et régionaux en accord avec la politique centrale.</li></ul>PROFIL<ul><li>Formation d’ingénieur ou école de commerce</li><li>Une assez bonne maitrise d’Excel (connaissance des macros très appréciée)</li><li>Doté(e) d’une appétence pour les chiffres et d’un esprit analytique.</li><li>Anglais courant impératif</li><li>Bonne capacité d’adaptation et réactivité</li><li>La connaissance des métiers de la mode et des systèmes d’approvisionnement est un plus</li></ul>Stage à pouvoir en Septembre 2025.Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

A PROPOS DE SAINT LAURENT 


Fondée en 1961, Yves Saint Laurent a été la première maison de couture à lancer le concept du prêt-à-porter de luxe en créant, en 1966, la ligne ‘Rive Gauche’, synonyme de jeunesse et de liberté. Ce changement a représenté un premier pas crucial dans la modernisation de la mode et a révolutionné le paysage socio-culturel. 
En 1999, la division luxe du Groupe Kering a acquis la maison Yves Saint Laurent et, sous la direction créative d’Anthony Vaccarello depuis avril 2016, continue à la positionner au sommet de l’univers du luxe. 
Aujourd’hui, les collections Saint Laurent incluent le prêt-à-porter féminin et masculin, les chaussures, les sacs, la petite maroquinerie, les bijoux, les foulards, les cravates et les lunettes.

ROLE Vous assurerez, un support dans les différentes missions du département Opérations PAP.MISSIONS<ul><li>Vous réalisez et faites un suivi sur les projets liés au Développement Durable</li><li>Vous gérez des demandes de matières/fournitures et relancez en fonction des deadlines de production</li><li>Vous analysez des modèles de collection afin de déterminer les tests et alertes fournisseurs</li><li>Vous communiquez des rapports des tests</li><li>Vous vérifiez des étiquettes de composition en accord avec les régulations</li></ul>PROFIL<ul><li>Vous avez une formation supérieure type business management BAC&#43;4/ BAC&#43;5</li><li>Vous avez une très bonne maîtrise du Pack Office, et particulièrement d’Excel (Extraction, tableaux croisé dynamique…)</li><li>Vous avez idéalement une connaissance du PLM. </li><li>Vous parlez Anglais couramment et la maîtrise de l’italien est un vrai plus dans la réalisation des tâches.</li><li>Vous êtes Dynamique, curieux(se), doté(e) d’un bon relationnel, reconnu(e) pour vos qualités de rigueur et d’organisation et pour votre sens du service et votre disponibilité.</li></ul>Saint Laurent s&#39;engage à créer une main-d&#39;oeuvre diversifiée. Nous croyons que la diversité sous toutes ses formes - genre, âge, nationalité, culture, croyances religieuses et orientation sexuelle - enrichit le lieu de travail. Cela ouvre des opportunités aux personnes d&#39;exprimer leurs talents, à la fois individuellement et collectivement, et cela contribue à renforcer notre capacité d&#39;adaptation à un monde en mutation. En tant qu&#39;employeur de l&#39;égalité des chances, nous accueillons et considérons les candidatures de tous les candidats qualifiés, indépendamment de leurs antécédents.

Votre contribution<div><div><div><div>Intégré(e) au sein du Service Juridique, vous assisterez l’équipe au quotidien, sur les sujets de propriété intellectuelle et notamment :- Recherches d’antériorités de marques et de dessins et modèles ainsi que de jurisprudence - Formulation de recommandations juridiques sur les projets créatifs - Suivi de la lutte anti-contrefaçon (réalisation d’expertises et coordination avec les différentes équipes et prestataires, suivi des procédures douanières et pénales, rédaction de plaintes, reporting).- Découverte de la gestion d&#39;un portefeuille de marques (demandes d’enregistrements, oppositions, action en invalidation, action en déchéance, …)- Assistance dans la récolte de preuves en cas de dossier contentieux,- Consultations et notes juridiques, - Etudes documentaires diverses. De plus, vous assisterez l’équipe sur les sujets quotidiens du service et notamment en matière de contrats : contrat de prestations de services, conditions générales, accord de confidentialité, contrats de distribution… Vous êtes- Titulaire d’un Master 2 en propriété intellectuelle ou en droit des affaires avec une spécialisation de droit de la propriété intellectuelle, - Vous êtes reconnu(e) pour votre sérieux, votre rigueur et votre discrétion. - Doté(e) de qualités rédactionnelles, vous avez un bon niveau d’anglais.Pourquoi nous rejoindre Balenciaga s’engage à favoriser votre développement professionnel au sein de la Maison et du groupe Kering. Nous encourageons nos managers à créer des équipes performantes qui ont le souci de l’excellence. Nous accompagnons chacun de nos collaborateurs pour qu’ils expriment tout leur potentiel dans un environnement de travail stimulant et épanouissant.Engagement pour la Diversité Balenciaga s’engage en faveur de la diversité au sein de ses équipes. Nous croyons que la diversité sous toutes ses formes - genre, âge, nationalité, culture, handicap, croyance religieuse, orientation sexuelle… - enrichit le lieu de travail et l’expérience de nos clients. Résolument pour l’égalité des chances, nous accueillons toutes les candidatures et sélectionnons nos talents sur la base des compétences recherchées et des valeurs de notre marque. Notre objectif est de vous accompagner vers la réussite. Dans le cadre de notre processus de recrutement, nous échangerons avec vous sur la meilleure manière d’exceller dans notre Maison.</div></div></div></div>

A propos de nous 

Fondée par Cristóbal Balenciaga en 1917 en Espagne, et établie à Paris en 1937, la Maison Balenciaga a redéfini la haute couture moderne à travers ses nombreuses innovations en matière de forme et de technique.
 
Aujourd’hui, La Maison perpétue la vision de son fondateur à travers des collections audacieuses, incluant le prêt-à-porter féminin et masculin, les accessoires, ainsi que les objets d’art. Son engagement sans précédent dans le digital et la responsabilité sociale et environnementale, ses innovations dans la recherche des matières, maintiennent la marque au premier plan de la modernité.
 
En 2021, la 50ème collection de couture de Balenciaga, la première depuis le départ de son fondateur en 1968, a réintroduit un standard d’élégance avant-gardiste.
 
D’octobre 2015 à juillet 2025, Demna a signé les collections Homme et Femme en tant que Directeur Artistique.
 
En juillet 2025, Pierpaolo Piccioli a été nommé Directeur créatif de Balenciaga.

了解我们的愿景、远见、价值观、以及旗下品牌。一起探索开云的世界。

加入开云，可为你创造更多机会、实现职业目标，规划你期待的职业生涯。
想了解更多？聆听我们的员工的工作分享。

袁晨玲，开云KEYS管培生 

Florence, 宝诗龙（Boucheron） 

Nathlie, 古驰（Gucci） 

从音乐到无障碍领域的跨界人才 

Antonino, 古驰（Gucci） 

充满热情、乐于赋权、大胆探索、真诚坦率！在开云，我们为现代高端精品行业创造新标准。加入我们的团队，共同创造美好未来！

随着开云KEYS人才培训项目的推出，我们持续致力于打造一个多元化人才蓬勃发展的工作场所。开云KEYS人才培训项目旨在为思维开放、大胆无畏且求知欲旺盛的应届毕业生定制在管理或零售方面的多元学习机会，使其获得有关精品行业的战略眼光。

我们寻找的正是像你这样对高端精品行业有强烈热情的人，寻找拥有改变世界的动力和希望颠覆行业未来的人。
探索我们的工作机会，欢迎你加入全球高端精品集团。

Your opportunityWe are currently seeking for a Jr Business Controller who will be part of the Business Controlling Team, based in Padova Head Quarter.How you will contribute<ul><li>Prepare specific reporting packages for HQ Management with a focus on brands, geographies, and areas of business responsibility.</li><li>Prepare and ensure end-of-month reporting on Net Sales data, with details by country and brand.</li><li>Upload Year-End Bonuses and compare them with the forecast and budget (BI).</li><li>Ensure the preparation of royalty reports by brand, in accordance with contractual agreements.</li><li>Develop and create the necessary reports for Business Control using institutional Business Intelligence (BI) and BPC tools.</li><li>Analyze order and invoicing data related to the top line.</li><li>Support the Business Control team in the initialization activities (BPC) for budget and forecast management.</li><li>Collaborate with the IT team to transfer budget/forecast data to Business Intelligence to enable analysis.</li><li>Support Brand Managers with their requests, given the continuous evolution of the brands in the portfolio.</li><li>Perform ad hoc business analysis and control activities.</li></ul>Who you are<ul><li>Degree in Business Administration with excellent results</li><li>Previous experience (1-2 years) in similar role within international and structured company</li><li>Fluent English</li><li>Advanced Excel user</li><li>Experience with SAP implementation and use is a plus</li><li>Ability to design and measure KPIs, with specific focus on the P/L</li><li>Ability to work cross-functional, close to business and customers with a solid business partner attitude</li><li>Ability to understand business models and build business plans</li><li>Ability to work within fast growing environments and to contribute to build a new organization</li><li>Strong focus on results and respect of deadlines</li><li>Passion and enthusiasm</li><li>Problem solving and decision making</li><li>Communication and interpersonal skills</li><li>Team work</li></ul>Why work with usThis is an excellent opportunity to join the Kering adventure in a moment of extraordinary growth and become part of a thriving team in a global Luxury group that offers endless possibilities to learn and grow.Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

About us

Kering Eyewear is the world leader in Luxury and Hi-End Eyewear (Frames & Sunglasses), developing a unique ‘ensemble’ of powerful brands.
We design, develop, manufacture and market to customers and consumers, the most desirable frames and sunglasses in two fast growing segments: Luxury and Sport & Lifestyle.
Through our industry expertise, we empower our brands to go beyond their limits in this high potential business category, supporting their capacity to lead and innovate in Eyewear, to realize their artistic and financial potential, in the most imaginative and sustainable manner.

About UsPomellato, handcrafted contemporary fine jewellery from Milan. Renowned for its coloured gemstones and its elegant yet unconventional design since 1967. Supporting women and equality. Working towards a more eco-conscious future, Pomellato has now achieved 100% responsible gold purchasing. Established in Milan in 1967 and crafted by the hands of expert goldsmiths, Pomellato stands out for its unique design and colorful gems which through innovative stone cutting and setting techniques have come to define an unmistakable and iconic style. Pomellato is part of Kering, a global luxury group, managing the development of a series of renowned houses in the sectors of fashion, leather goods, jewellery and watches.We are currently looking for a Digital Learning Intern.How you will contribute:<ul><li>You will support with the development of our Digital Library of training materials, serving as the key point of reference for content creation and organization;</li><li>You will help enhancing the existing library, ensuring all training content is up to date, relevant, and easily accessible for the Training and Clienteling Team;</li><li>You will assist in crafting project presentations for the Sales Training team, including toolkits for new training modules and engaging quizzes;</li><li>You will coordinate the Training Calendar for local trainers across regions, ensuring seamless scheduling;</li><li>You will oversee the end-to-end E-Learning Translation process, liaising with translation agencies;</li><li>You will prepare dashboards to track key training metrics and performance indicators.</li></ul>Who you are:<ul><li>Degree in Economics/Business;</li><li>High level of Power point;</li><li>Good project management;</li><li>Excellent written and oral communication skills;</li><li>Flexibility and ability to work independently;</li><li>Ability to prioritize and manage multiple simultaneous deadlines;</li><li>Fluent in English and Italian;</li><li>Curiosity, proactivity and high adaptability.</li></ul>Why work with us?This is a fantastic opportunity to become part of a dynamic team with an unconventional brand that offers possibilities to learn and grow. Talent development is a managerial principle at Pomellato and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment. Pomellato is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enrich the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.<div><div><div></div></div></div>

About usKering is a global, family-led luxury group, home to people whose passion and expertise nurture creative Houses across couture and ready-to-wear, leather goods, jewelry, eyewear and beauty: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, McQueen, Brioni, Boucheron, Pomellato, Dodo, Qeelin, Ginori 1735, as well as Kering Eyewear and Kering Beauté. Inspired by their creative heritage, Kering’s Houses design and craft exceptional products and experiences that reflect the Group’s commitment to excellence, sustainability and culture.This vision is expressed in our signature: Creativity is our Legacy. In 2024, Kering employed47,000 people and generated revenue of €17.2 billion  Ginori 1735 is an expression of excellence in Italy and in the world in the high artistic manufacture of porcelain, able to combine craftsmanship, creativity and attention to progress. As part of the global luxury group Kering, we are committed to ‘empowering imagination’ in a sustainable manner and encouraging our employees to flourish. Join our passionate journey and fulfil your potential and creativity.La tua opportunità:Stiamo cercando una risorsa da inserire in un percorso formativo di “stage” caratterizzato da attività di supporto nella gestione della piattaforma di e-learning e nella progettazione e l’erogazione di moduli e contenuti formativi mirati e personalizzabili per ogni canale di vendita.La risorsa in stage risponderà al WW Training Coordinator. Entrerà così a far parte del nostro team WW Business Development nella sede di Milano.Come contribuirai:<ul><li>Darai supporto nell&#39;identificazione dei bisogni formativi e nel miglioramento del cerimoniale di vendita e della Customer Experience all’interno dei POS di Ginori 1735</li><li>Sarai parte attiva nella gestione della nuova piattaforma digitale di mobile learning volta a formare e a comunicare con i diversi canali di vendita di Ginori 1735</li><li>Supporterai il team di training nella progettazione, lo sviluppo e la traduzione di contenuti formativi digitali relativi a diverse tematiche di retail training: storytelling, formazione prodotto, tecniche di vendita, upselling, cross-selling</li><li>Collaborerai gradualmente nella raccolta di informazioni da diverse figure, sia interne che esterne alla manifattura, al fine di garantire un percorso formativo completo e di qualità</li><li>Parteciperai e darai assistenza a workshop di formazione in sede</li><li>Contribuirai alla definizione e all’analisi dei KPIs di formazione e delle performance della learning population</li></ul>Chi sei:<ul><li>Diploma presso un Istituto Linguistico o Laurea in Economia/Formazione/Arte</li><li>Buona conoscenza degli strumenti Office (Word, PowerPoint, Excel, ecc.)</li><li>Eccellenti capacità relazionali, interpersonali e di scrittura</li><li>Ottima padronanza dell&#39;inglese e dell&#39;italiano, con la conoscenza del francese considerata un plus</li><li>Capacità di dimostrare pazienza, ascolto attivo e collaborazione</li><li>Orientamento ai dettagli e propensione al raggiungimento degli obiettivi</li><li>Eccellenti capacità di gestione del tempo e organizzazione</li><li>Disponibile a lavorare presso la sede di Milano</li><li>Disponibile a viaggiare in Italia</li></ul>Why work with usThis is an excellent opportunity to join the Kering adventure in a moment of extraordinary transformation and become part of a dynamic team in a global Luxury group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

KERING BEAUTÉ, une entité du groupe Kering créée en février 2023, développe une nouvelle expertise au sein de Kering afin de permettre à ses marques de réaliser pleinement leur potentiel dans la catégorie Beauté, qui constitue une extension naturelle de leur univers. Les équipes de Kering Beauté développent cette expertise pour un portefeuille de Maisons prestigieuses telles que Bottega Veneta, Balenciaga, Alexander McQueen, Pomellato et Qeelin.Notre objectif est de créer de la valeur pour le Groupe et ses Maisons, en s’appuyant sur l’identité unique de chacune, de manière cohérente avec leur stratégie et leur positionnement sur le marché, en plaçant l’innovation et la créativité au cœur de notre démarche, tout en façonnant la Beauté de Luxe de demain de manière durable et responsable.<div></div>GESTIONNAIRE ADV / CUSTOMER SERVICE ASSISTANTEn tant qu’Assistant Service Client, vous serez responsable de plusieurs aspects clés du processus de service client, tout en étant l’interlocuteur principal des clients. Vous serez rattaché(e) directement au Responsable Service Client, avec un périmètre Monde (Europe et Export).Principales missions :Gestion des commandes, relation client &amp; support commercial :<ul><li>Traitement quotidien et intégration dans SAP des commandes reçues (commandes manuelles et celles passées via le portail B2B par les clients)</li><li>Vérifications : disponibilité des stocks et analyse après exécution ATP, quotas, rejets techniques, cohérence des données, vérification de la solvabilité, conditions commerciales, prix, arrondis, délais, produits arrêtés, durée de vie, spécificités logistiques demandées par les clients</li><li>Informer les clients des produits en rupture, des dates de disponibilité et des produits alternatifs le cas échéant, et discuter des opportunités avec l’Assistant Commercial et les clients</li><li>Suivi rigoureux du cycle complet de la commande : de la réception à la livraison selon les Incoterms &#43; coordination avec le prestataire logistique (3PL) pour assurer les expéditions</li><li>Collaboration étroite avec :<ul><li>Équipe commerciale : participation aux revues de comptes, suivi des données clients</li><li>Finance : faciliter le recouvrement, suivi des limites de crédit par client et application stricte des règles de clôture</li><li>Demand &amp; Supply Planning : vérification des commandes vs quotas</li><li>3PL et équipe transport : suivi des livraisons et expédition​  </li></ul></li></ul>Gestion des retours et réclamations clients <ul><li>Identifier les raisons des retours et réclamations, communiquer avec l’entrepôt pour les aspects logistiques et/ou avec le service Qualité pour le traitement des problèmes</li><li>Émission des avoirs selon les procédures en vigueur</li></ul>Indicateurs de performance et continuité de service : <ul><li>Suivi des indicateurs de satisfaction client (délais, erreurs, réclamations, etc.)</li><li>Suivi des KPI du service client : taux de service (analyse des causes de non livraison complète), suivi des clôtures et progression quotidienne des commandes par rapport à l’objectif mensuel</li><li>Gestion des tâches spécifiques et prioritaires en cas d’absence d’un collègue (prise en charge des commandes, priorisation des demandes, coordination entre les équipes)</li><li>Intégration des nouveaux collaborateurs dans le service (formation IT, processus et autres formations liées au département)</li></ul>Compétences :<ul><li>Minimum 5 ans d’expérience dans un rôle similaire en ADV/service client et supply chain, idéalement dans l’industrie du luxe et de la beauté</li><li>Langues : français, anglais courant</li><li>Outils : Microsoft 365, très bonne maîtrise de SAP S/4 et Dynamics 365, forte appétence pour les systèmes informatiques</li><li>Connaissance approfondie des Incoterms et des procédures de dédouanement</li><li>Excellentes compétences interpersonnelles et de communication (orale et écrite)</li><li>Autonomie, adaptabilité, proactivité, esprit d’équipe et capacité à anticiper les besoins</li><li>Grande rigueur et précision dans la gestion des données</li><li>Orientation service client avec aisance dans la communication interculture</li></ul>Pourquoi nous rejoindre ? Vous souhaitez intégrer une entité en mode “start-up” au sein d’une équipe agile, faire la différence et participer à la création d’une nouvelle expertise dans un contexte de marché ambitieux et stimulant, où vos contributions seront valorisées ? Rejoignez-nous !Kering Beauté s’engage à construire une équipe diversifiée. Nous croyons que la diversité sous toutes ses formes – genre, âge, nationalité, culture, croyances religieuses et orientation sexuelle – enrichit le lieu de travail. Elle permet à chacun d’exprimer son talent, individuellement et collectivement, et renforce notre capacité à nous adapter à un monde en constante évolution. En tant qu’employeur garantissant l’égalité des chances, nous accueillons et considérons toutes les candidatures qualifiées, quels que soient leur parcours et leur origine.

Job Family Group Description - Supply Chain:
Gathers pre- and post-production cycle jobs in fields such as resource planning, order management, logistics and distribution, warehousing and aftersales repair services.

Job Family Description -After Sales and Customer Service:
Responds promptly to customer inquiries, with in-depth knowledge of products, services and processes. Communicates with customers through various channels. Keeps records of customer interactions, transactions, comments and complaints in order to improve customer service efficiency and ensure a high level of customer satisfaction.

Sub-Job Family Description - After Sales:
Resolves technical difficulties and issues with our customers after a sale. Plays a pivotal role in strengthening the bond between customers and sales staff.

How you will contribute<ul><li>Provide best service to customers and introduce the brand</li><li>Achieve sales target</li><li>Improve customers’ reorganization and satisfaction of brand</li><li>Daily check sales amount and stock and ensure its accurate</li><li>Follow company’s policy strictly</li><li>Ensure products’ safety and avoid be stolen and other loss</li><li>Finish the task aligned by line manager in time</li></ul>

Job Family Group Description - Sales / Omni-Channel:
Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description -Retail Selling:
Represents the brand to clients. Guides them at every stage of the buying journey. Provides support on styles, product characteristics and trends.

Sub-Job Family Description - Sales Assistant:
Advises our customers during the buying journey. Presents the collection using brand standards. As the visible face of the brand follows company values. Contributes to reaching set sales targets and enhances customer satisfaction.

About usSince 1945, the Brioni style is one of effortless modern elegance. It stems from excellence through in-house sartorial savoir-faire and continuous research in exceptional materials. In addition to its state-of-the-art Bespoke service, the House offers unparalleled, made in Italy, ready-to-wear, leather goods, shoes and accessories, both for formalwear and leisurewear, as well as fragrances.Founded in Rome and part of the Kering group, Brioni designs and crafts in the spirit of slow luxury, a value for the planet and people that unites the craftsmen and communities behind the House.ROLE MISSIONYou will support the communication team in the creation of offline and online materials. You will uphold visual and graphic brand standards across all projects and platform, making sure all of them are consistent with corporate identity.KEY ACCOUNTABILITIES<ul><li>Adaptation and implementation of digital and print BTL and POS collateral of the communication campaigns.</li><li>Managing and implementing graphics for Website, Social Media and related digital marketing tools.</li><li>Development of new brand tools to strengthen brand identity.</li><li>Development of CRM materials, client facing communication and tools related to marketing events.</li><li>Actively participate to content creation and manage production of print material from idea to final deliverables.</li></ul>KEY REQUIREMENTS<ul><li>Previous experience in similar role is a plus.</li><li>Degree in graphic and web design.</li><li>Expertise in Adobe Creative Suite: Photoshop, InDesign and Illustrator. XD is a plus.</li><li>Digitally driven. </li><li>Fluent English.</li><li>Capacity to manage several projects contemporarily.</li><li>Focus on quality and details</li><li>Proactivity and initiative</li></ul>Why work with us?This is a fabulous opportunity to join the Brioni adventure and to actively contribute to the development of the business by becoming part of a thriving luxury house in a global Luxury Group that offers endless possibilities to learn and grow.Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

人才

人才

我们是谁

我们的故事

袁晨玲，开云KEYS管培生

Florence, 宝诗龙（Boucheron）

Nathlie, 古驰（Gucci）

Antonino, 古驰（Gucci）

绽放才华

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